Renewal went backward! [SOLVED]

[PatG]

Received notice my license was about to expire a few days ago. License expiration date is set for 2-21-12. Well, went ahead and renewed. Upon clicking on the "activate" button, show license to expire in 365 days! What? When reading here to update on the license page, did and it reset it back to 29 days to expire on 2-21-12. IMO, expiration date should be 2-21-13 AFTER I renewed. How do I get this mess straight? :-x

[enoskype]

Hi PatG, long time no see!!!

 

Please send a PM (Private Message) to Cicely or send an e-mail for the attention of Cicely to support@iobit.com , and explain your situation in details.

 

I am sure it will be solved quickly by IObit.

 

Cheers.

[PatG]

You don't ever hear from me unless there's a problem, like now. ;-) Email on the way!

[PatG]

Have sent follow up email w/thanks, but wanted to post here to let others know the problem was resolved in a very efficient and expedient manner! Thanks again, Cicely! And now......BACK to lurking! ;-)

[enoskype]

Good riddance! :lol:

 

Thanks for the feedback PatG. 8:)

 

All the best and cheers.