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No such interface supported "Explorer.exe"


DigDeep

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I feel obligation to report what happened.

 

Today I ran deep care scan, it somehow found over 5 000 error, which was quite wierd, because I scan regularly.

 

First problem that I saw was picture thumbnail prewiew. Didnt work.

Then i went to CP to check settings, wasnt able to open it. I double click on picture, nothing. Then I decided to restart pc, hoping everything will go back to normal, but it was even worse,then I couldnt open nothing, no My computer, no Control panel, nothing. I was getting "No such interface supported "Explorer.exe" and some number under. At least programs worked, I immediately checked google for my problem. Solution was quite disturbing, but because ASC found over 5 000 errors, I was hoping if I restore ASC to previous state it will solve my problem, and guess what, It did.

 

I hope you found what went wrong.

 

*****************************************************

I scaned again, and had the same issues. Rescue(asc restore) worked.

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I think im not the only one

 

http://forums.iobit.com/showthread.php?t=12489

 

I have 5.1.0.198

 

An some shortcuts in CP doesnt work.

 

Device manager under System (device manager alone working ok), Adjust resolution, Change display settings under Display,...

 

Made system restore and everything works fine.

I see that there is no v5.1.0.198 on ASC website, but I found it on some russian site, and installed it. Im going back to build 196.

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I think im not the only one

 

http://forums.iobit.com/showthread.php?t=12489

 

I have 5.1.0.198

 

An some shortcuts in CP doesnt work.

 

Device manager under System (device manager alone working ok), Adjust resolution, Change display settings under Display,...

 

Made system restore and everything works fine.

I see that there is no v5.1.0.198 on ASC website, but I found it on some russian site, and installed it. Im going back to build 196.

 

Hi, Try deleting ASC 5 and reinstall

Follow this steps.

Uninstall it , then delete leftover folders in program files and in appdata

Open Run and type in %appdata% go to iobit and delete Advanced SystemCare 5 folder

Then if you have some other registry cleaner like ccleaner use it to clean leftovers in registry

Install fresh version from the iobit site, or forum (but latest 5.1.0.196)

Empty recycle bin , and also delete temp files , go to run type in %temp% and delete everything in that folder

 

Try this ...

Cheers. :lol:

 

P.S version: 5.1.0.198 doesnt exist DELETE that

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System restore restored ASC to 196 version.

I scaned computer, and everything is OK. No problems now.

Deep registry fix Didnt found over 5000 errors, like so called 198 did.

 

Does this people hack build 196 into 198, or what.

 

From now on I download only from this website.

 

This user have the same problems with so called build 198

 

http://forums.iobit.com/showthread.php?p=74717#post74717

 

Thank you

 

I will try to make total uninstall, maybe I fix msconfig startup problem.

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System restore restored ASC to 196 version.

I scaned computer, and everything is OK. No problems now.

Deep registry fix Didnt found over 5000 errors, like so called 198 did.

 

Does this people hack build 196 into 198, or what.

 

From now on I download only from this website.

 

This user have the same problems with so called build 198

 

http://forums.iobit.com/showthread.php?p=74717#post74717

 

Thank you

Yeah , i saw that , its a hacked version i think its not Released by IObit , there is no such version on the website and on forums .

Latest is 5.1.0.196

DO NOT ! download from any other servers. Download from official IObit site or IObit forums .

Cheers.

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Hi DigDeep,

 

About the issue of "No such interface supported "Explorer.exe"". We are so sorry for the troubles you have encountered, please accept our sincerest appologize.:oops:

 

We are glad to hear that this issue has been solved, you are wonderful, but we hope that you can help us look into it.

 

If you are willing to help us, please check the the PM or email, we have send you the method of investigation.

 

Thanks in advance!:smile:

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