Shredder in the context menu?

[CharnK]

I can't find a way to shred a file or folder by clicking on the right mouse.

 

Is it possible?

[enoskype]

I can't find a way to shred a file or folder by clicking on the right mouse.

 

Is it possible?

Hi CharnK, welcome to IObit Forum! :grin:

 

Please see the attached images when right clicked on a file and Shredder is chosen from the right click menu, IObit File Shredder, toolbox program of ASC opens with the file chosen to be shredded in a preferred method.

 

Control if File Shredder is checked in General Settings under Context Menu, when you click on More on the main ASC GUI and then Settings.

Try to toggle the checkmark.

 

If it doesn't work, I would suggest Clean Install.

 

Cheers.

[CharnK]

Thank you so much for the reply. Now I can find the Shredder option.

 

One more question about running ASC 5 behind a proxy.

 

The program shows there is something I need to download, but it just cannot go on after this point. This happens on 2 computers at work.

 

Thanks again.

[enoskype]

Thank you so much for the reply. Now I can find the Shredder option.

 

One more question about running ASC 5 behind a proxy.

 

The program shows there is something I need to download, but it just cannot go on after this point. This happens on 2 computers at work.

 

Thanks again.

Please take a screenshot of the trouble you got and attach it in your next post.

 

Information about screenshots can be found in:

Manage Screenshots and Attachments in the Forum

 

Cheers.

[CharnK]

Captures 1 and 2 show the results of "Check for updates."

 

I have input all the needed proxy settings, but there seems to be something wrong with this component.

 

Captures 3 and 4 show the results of "Manage License."

 

Please help!

 

[ATTACH]9530[/ATTACH]

 

[ATTACH]9531[/ATTACH]

 

[ATTACH]9532[/ATTACH]

 

[ATTACH]9533[/ATTACH]

[Melvin_Deal]

Hi CharnK!

 

Perhaps your firewall is blocking?

 

Sincerely,

-Mel

Live long and prosper!

 

P.S. Check your Internet connection with this.

[Cicely]

Hi CharnK,

 

Normally speaking, if the internet connection is OK, it will be OK to download the update.:roll:

 

Please check your internet connection and close the firewall temporarily to have try again.;-)

[CharnK]

Hi Mel and Cicely,

 

Thanks for your suggestions.

 

The internet connection is OK since I can get on the web and do speed test.

 

After I turn off Kaspersky Internet Security 12.0.0.374, the problems with update and license refresh still remain.

 

By the way, I am using Windows 7 x64 Enterprise.

 

Help!

[Melvin_Deal]

Hi CharnK.

 

Please turn your Kaspersky back on.

 

Thanks for running the tests.:grin: You ruled much out!!! What are your connection speeds? These are mine for instance...

 

 

http://forums.iobit.com/attachment.php?attachmentid=9552&d=1330389020

 

Please wait for Cicely on this... she is the only one here who can help you with this I believe.

Sincerely,

-Mel

Live long and prosper!

[enoskype]

[Certainly, there is someting blocking ASC to ping the IObit servers through proxy.

 

Enterprise is the key word there.

 

It could be the firewall/AV of the company.

 

Cheers.

 

[Edit: I think I have fixed my image Enoskype... thanks for the heads-up-- Mel]