Advanced System Care and Norton Internet Security 2012

[Neal]

I've had Norton running quite happily on my computer for nearly a year. I then last month bought Advanced System Care Pro. For some reason now, I've had to reinstall NIS2012 twice since using ASC Pro as NIS2012 is being removed in some way and bringing up an error. I notice when my Norton Safe Web bar shows as grey with a red X on my settings/options and my NIS icon doesn't load bottom right in running programs. Trying to open Norton brings up an error and initiates a repair process which fails meaning you have to download the uninstall and re-install tool from Norton.

 

Is there a way to stop ASC Pro from removing or messing with NIS2012?

 

I failed to record the last error number but i'm sure it will happen again :roll: I will note the error number but ASC Pro appears to remove some settings/files that NIS2012 uses.

[solbjerg]

Hi Neal

Perhaps check your privacy settings and make sure that your antivirus isn't cleaned there or any other places.

Cheers

solbjerg.

 

 

 

I've had Norton running quite happily on my computer for nearly a year. I then last month bought Advanced System Care Pro. For some reason now, I've had to reinstall NIS2012 twice since using ASC Pro as NIS2012 is being removed in some way and bringing up an error. I notice when my Norton Safe Web bar shows as grey with a red X on my settings/options and my NIS icon doesn't load bottom right in running programs. Trying to open Norton brings up an error and initiates a repair process which fails meaning you have to download the uninstall and re-install tool from Norton.

 

Is there a way to stop ASC Pro from removing or messing with NIS2012?

 

I failed to record the last error number but i'm sure it will happen again :roll: I will note the error number but ASC Pro appears to remove some settings/files that NIS2012 uses.

[Neal]

How can I add NIS to ASC Pro's ignore list please?

[sunny staines]

I had norton 2012 & ASC Pro both on default settings with no problems, my NIS2012 expired last week and i have put on norton 360 again working ok.

 

this was on both xp and w7

[Neal]

Does the same on our other computer running Vista. Had to reinstall Norton.

 

Must be our computers of course :roll: