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Other User Problem


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When I do a deepcare On my pc and start I always end up with my username and other user. I only have 2 users on my pc and thats me and my mom. I always uncheck registry because If I fix my errors and restart my pc I see other user. I was wondering if anyone else is having this problem and I hope advance systemcare can fix it.

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Hi medeadly,


Sorry for the inconveneince.:oops:


Please kindly send the Log folder and Backup folder to us so that we can look into the issue.


Please press windows + R key => type %appdata% in the blank => open IObit folder => open Advanced SystemCare V5 folder => find the Backup and Log folders. Please zip the two folders and then send them as attachments or send them to support@iobit.com.


Thank you very much.

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