[How to report False Positive to us?]

PAF5\pstart.exe not a Matles.A dangerous program

 

Before reporting a false positive, please save a scan report first and post it here. This will help us know the detailed information about the scan result.

 

Here is my "false positive" I'm not sure how to make an "official report" if that is possible.

Matles.A C:\Program Files\FamilySearch\Paf5\pstart.exe

 

First of all, I have used the program "Personal Ancestral File" ver.5 for several years. It is NOT a virus/trojan/dangerous program. It is a free program placed by the Church of Jesus Christ of Latter Day Saints for genealogists of all faiths/demoninations...... I have not had any problems to date with this program and it does what it purports to do. Please remove this program from the warning list for Matles.A It is incorrect.

 

Short of a change in your programming to allow the PAF program, I will have to either find a work around for the program to continue working - or to remove your program from my computer as well as the many computers upon which I have installed your Security 360 program.

 

Thanks

Will Stamps

Stamps Technology Services

801-589-0435

willstamps@aim.com

 

 

 

Matles.A C:\Program Files\FamilySearch\Paf5\pstart.exe