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rlynch
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Posts posted by rlynch
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I have the same problem as mastermind420
I submitted a support ticket last night with the debug zip file from the diag tool. This is Windows 8.1. ASC 6 was working fine. I was able to restore to the day before installing ASC 7, which corrected all the apps problems.
Now trying to decide whether to upgrade ASC 6 to 7 Pro again and just disable the junk file cleanup and the registry clean (from issues posted on other threads).
A Known Bug In Advanced SystemCare V7 Beta 2.0 Affecting Metro Apps of Windows 8 & 8.1
in Advanced SystemCare v7
Posted
Still no response to my support ticket
I still haven't heard anything back on this, no acknowledgment that I even posted a support ticket, no guidance on what I should do. Your product that I paid for has trashed my system and forced me to do a restore to 10 days ago! This is rather poor customer support. If this is what I can expect, I think I will request my money back.