[Ransomware question]

The number one rule, if you find yourself infected with ransomware, is to never pay the ransom. (This is now advice endorsed by the FBI.) All that does is encourage cybercriminals to launch additional attacks against either you or someone else. However, you may be able to retrieve some encrypted files by using free decryptors.

 

To be clear: Not all ransomware families have had decryptors created for them, in many cases because the ransomware is utilizing advanced and sophisticated encryption algorithms. And even if there is a decryptor, its not always clear if its for the right version of the malware. You dont want to further encrypt your files by using the wrong decryption script. Therefore, youll need to pay close attention to the ransom message itself, or perhaps ask the advice of a security/IT specialist before trying anything.

 

Other ways to deal with a ransomware infection include downloading a security product known for remediation and running a scan to remove the threat. You may not get your files back, but you can rest assured the infection will be cleaned up. For screen-locking ransomware, a full system restore might be in order. If that doesnt work, you can try running a scan from a bootable CD or USB drive or auto clicker.

 

If you want to try and thwart an encrypting ransomware infection in action, youll need to stay particularly vigilant. If you notice your system slowing down for seemingly no reason, shut it down and disconnect it from the Internet. If, once you boot up again the malware is still active, it will not be able to send or receive instructions from the command and control server. That means without a key or way to extract payment, the malware may stay idle. At that point, download and install a security product and run a full scan.

 

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