[Cleaned with Advanced System Care Pro and camera has stopped working.]

Hi, I give up - I have tried everything. I restored my computer hoping that would resolve it. I have now got everything set up once agian but still no camera reconized. If I try to install new drivers it tells me they are up to date. I have uninstalled and reinstalled drivers. Nothing works. I tried following your instructions above but ended up so confused - I'm just not technical enough!! I could not find

 

So it seems I will live without my builtin camera and use an old computer if I need to Zoom etc. Annoying, as I love Face ID. Will have to wait until I get a new computer!!

 

Below are some screen captures - not sure if they help or not - but thank yoiu for trying to help!

 

barrytrantham I hope you have more success!!

[Cleaned with Advanced System Care Pro and camera has stopped working.]

Hi, thank you for getting back to me. I have attached a screen shot and the zip file s requested. Please let me know if this helps. Very frustrating.

Thank you.

[Cleaned with Advanced System Care Pro and camera has stopped working.]

Tried deleting and reinstalling camera drivers - doesn't work. ALso tried to go back with Restore Points - tried several - none will work - always get an error message .

Any suggestions?