[Post Install Error]

On 1/6/2022 at 2:52 AM, Cicely said:

Hi valmir,

Sorry to hear that.

To look into the issue, please download the tool from: http://testdemo.iobit.com/SDInfoHelper.exe

Then double click to run this tool and click “Save report to Desktop”. You will get a zipped file IObit_Debug_Info.zip on your desktop. Please send it to us so that we can get the detailed information to look into.

Looking forward to hearing from you.

 

IObit_Debug_Info.zip

[Post Install Error]

On 4/21/2021 at 1:32 AM, Cicely said:

Hello Narcoleptic_Rage,

Sorry for my late rely.

To solve your issue, please re-install the latest Smart Defrag from https://cdn.iobit.com/dl/smart-defrag-setup.exe

If the issue repeats, please download the tool from: http://testdemo.iobit.com/SDInfoHelper.exe

Then double click to run this tool and click “Save report to Desktop”. You will get a zipped file IObit_Debug_Info.zip on your desktop. Please send it to us so that we can get the detailed information to look into.

 

IObit_Debug_Info.zip

[Post Install Error]

After installing IObit Malware Fighter 8.4 (Free) I received the following error message:

DCAPI_GetMapCellInfo could not be located in the dynamic link library... This same sort of message happened when I updated Advanced System Care to the latest release. Is there a problem that needs to be fixed to prevent this error? How will this error affect the programs?

Thank you

BSW