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Disappointed with auto-renewal pricing tactics

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  • Disappointed with auto-renewal pricing tactics

    I have been a loyal customer for years and this is something that is really bothering me at this point because I feel like you are taking advantage of people who don't know better. You just auto-renewed my ASC Pro 3xpcs for $29.99, even though the price in your store is $19.99. This is poor business for existing customers, I like your products but I don't like this at all. Please consider changing these tactics or I will simply make sure to turn off auto-renewal, assuming I keep using your products at all.

  • #2
    I am sorry to know that but perhaps, the Extended Download Service was included as part of your purchase. It might be worth checking.