Roberto Martinez
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Posts
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Joined
Posts posted by Roberto Martinez
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Just tried to update from version 12 to 13.2.0.5 and I have still same old issue I had before. Will it ever get fixed?
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New version same problem... Will it ever get fixed?
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Just updated to 12.3 version. Same thing happens...
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I guess in this case they will just release the fix with the new version...
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So, in private message I mentioned earlier I also got a contact email. To my surprise someone from IObit actually replied. Anyway... after couple emails and sending my logs they gave me new exe to try that worked. So it seems that the issue is with their software. For now I guess my problem is resolved.
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Sorry, but if you went through this search you will see that these were the same things I already did and that it didn't work for anyone either...
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Just tried your suggestions, disabled everything, installed it and tried to run it. Again - no change...
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Keeping everyone with the same problem up to date - Cicely has send me a private message with his own link to the latest version. Of course nothing changed. Problem still exists.
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Why, IObit official links are bad?
Just did, nothing changed.
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So... Free version just downloaded yesterday (and couple more times in the last couple weeks) from official IObit site wont open saying that the version I have is unofficial and wont work anymore.
I think it has been over a month since I have emailed about this issue and of course no reply from IObit...
I have uninstalled the old version first, and deleted everything from registry with iobit name in the key. Did that couple times. Removed also all Uninstaller folders from AppData, Program Files, ProgramData. After all that reinstalled it once again. Nothing has changed.
I know that its pretty pointless to post anything here and email iobit, since it never got my issues resolved, but I figured I will try one last time. btw, does the email of contact form even working? In my entire life I never got any reply when used it.
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My license has expired like yesterday or the day before. Its been a year since I wrote a first email to IObit to get some answers here, but it doesn't matter now. I'm not gonna use Malware Fighter now.
I am currently using IObit uninstaller as well, it runs good, never experienced anything wrong with it so I guess I'm gonna stick with it, although I won't buy any IObit license in the future.
With this post I guess I'm saying goodbye to Malware Fighter and closing this forum account which is no longer needed. Thanks.
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Right now after I have installed a new SSD M.2 drive that is much faster then my old SSD SATA drive its barely visible, so I wouldn't call that an issue anymore. And I have Malware Fighter version 6.2. Last time I did a Malware Fighter update to new version (previous license) I couldn't use my license anymore, I'm guessing its linked to the program version somehow, so I can't really update it...
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It looks like this manual was written for older version. I don't have that, I have MBR Guard and I can't see no details...
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I managed to remove the Firefox addon.
And about the startup scan there is none. IMF scans the system when idle. There is no option to scan at startup (only when idle or on specific times set by user).
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Not quite. About the browser addon, where do I switch it off exactly? Is it the last setting in the 4th tab? The translation of Malware fighter is really poor and I don't know which option it is exactly.
About the HD usage, problem is still there, its getting pretty high usage but with the new SSD M.2 drive is less problematic.
And about other issues that I talked to Cicely about, they are still there I guess, just showing up every now and then on various occasions...
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Forgot about that one. Its showing IMFService.exe. I have bought an M.2 SSD disk lately (Samsung Evo 970) and it only lasts few seconds this time.
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Malware Fighter is installing that addon, I'm using latest Firefox version.
And I can't see anything in task manager, I can see HD usage on the Processes tab (and the diode on my PC), on the HD column, when sorting them by usage I can't see which process is using it. And as you know, Details view doesn't show HD usage and neither is Performance tab.
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Alright, Cicely and I have discussed some of my problems, but still haven't got an answer from him about two of my problems (Cicely, how often you check your inbox anyways?).
Is there are way to delete the browser IObit addon without affecting program abilities in windows? If so, how do I turn it off in Surfing Protection so it wouldn't just install itself again?
Every time OS starts IObit Malware Fighter (I think it is it, cause I cant really determine since I cant see the process that is using it) uses 100% of the SSD disk that holds system partition for about a minute (PC is pretty much is useless for that time). Weird thing is that it does that not at boot per se, but after system establishes internet connection (which is not always right away, sometimes I turn router on later).
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Im Sure I did:
[ATTACH=JSON]{"data-align":"none","data-size":"custom","height":"551","width":"550","data-attachmentid":226772}[/ATTACH]
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Well, some of the information is private so, I dont want to post my personal information in here for all to see.
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And yet again... Almost 2 weeks of waiting without any further information...
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The only thing you did not try yet, is to post your problem(s) here in the Forum. Maybe, one of the members can help you.
After all, it is Xmas, and miracles do happen.
So is this how people with pro license are treated?
Alright, Ill gather them all around and create a post tomorrow.
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Still no answer in all 4 support channels I tried...
Is there anyone who will actually help solve my problems instead of redirecting me to someone else?
Its been almost 2 months now.
Uninstaller won't open giving saying that it is not official version and wont work anymore
in IObit Uninstaller 13
Posted
No answer from IObit since I mailed it 2 weeks ago. Why does it happen with every new version?