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hrussd

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Everything posted by hrussd

  1. I am losing my HP Officejet Pro 8600+ printer and fax. I have isolated the cause to the Clean Unplugged Device Data Tool in Driver Booster. Every time I use this tool, the 8600 fax disappears from my Control Panel list of printers. This printer/fax is connected to my LAN. The problem occurs on all 3 of the PCs connected to my LAN. Other than not using this tool in Driver Booster, how can I avoid the damage to my installed printers? db_info_20210730_i.zip
  2. I install the latest HP driver (OJ8600_1316.exe) and the printer works. Then I run ASC and the printer will not print (it says printer error). Then I uninstall the printer and the associated driver and it will once again print. I will not run ASC again until I get this fixed. Any suggestions? ASC log is attached. ASCLog-2021-05-02(13-13-31).txt
  3. Intel says version 17.2.0.1009 is current driver. Diver Booster says 16.8.3.1003 is. (see attachment). Who is correct?
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