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  • -OS -Security_Software -IObit_Software +Computer_Details
    Windows 10
    Advanced System Care Pro


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  1. You are very very sarcastic. It's not very professional. I seriously looked into the situation. I think I have a solution on my 3 pcs that have advanced system care pro. First the problem is not associated with windows 10 updates. Second it is not associated with norton 360. The problem is connected to the ASC license not appearing in the registry. What I never did was to check or export the license key after entering it on a new install of asc pro. I have done this on the 3 systems and no problems so far.
  2. After your original response I'm saying its only windows updates. I have said from the beginning that it is advanced system care pro only. Although I am retired now I was a programmer and Systems administrator with my own consulting company. I set up and maintained sites with 100s of pcs and a half a doz. servers.
  3. I can't find any Norton 360 setting changes that make any difference. Norton support does not know of any issues. Isn't there any iobit files I can copy that would make restoring to pro easier? This always happens on Windows updates.
  4. I have Norton 360 on all three PCs. 2 laptops and one desktop. All have this problem. All are Windows Pro 64 bit. I'll contact Norton to see if they know anything. Does anyone in Iobit or the forums know anything???
  5. when I reenter activation code it says it is already used on three PCs. This is true. So I go and reinstall then my code works. I will go look at the windows settings as you suggest.
  6. The issue is when windows updates or iobit program updates (not necessarily advanced system care) the registration switches from pro to the free version. You have to go to the iobit web site. Under support reinstall advanced system care and reenter the code! I hope that clearly states the issue.
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