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seba976

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Posts posted by seba976

    surface 3

    in Advanced SystemCare 14

    Posted

    On 3/28/2021 at 6:18 AM, Scannan said:

    You are welcome.

    You could also try this.......open Device Manager.....find your Keyboard Driver..... right click on it and uninstall the driver completely.

    Now reboot your pc. Windows will automatically install a driver. This often solves issues for people.

    You should create a restore point before you do anything like this, so that you can go back if anything goes wrong.

    Also.....a little advice......do not update drivers unless you have a driver issue or the manufacturer recommends a

    driver update......if it's not broken, don't fix it.....

    no i tried it as first thing. its not only keyboard not working. it is volume keys and on/off on the surface... i gave it up for now

    surface 3

    in Advanced SystemCare 14

    Posted

    I know but it doesnt, even IT guys dont have straight forward answer. It happen straight after install and run driver booster and advanced cleaner, how keyboard stop acting, but in blue service screen touch pad working. Volume hard keys +/_ and to put to  sleep button not working , in fact same button work as on/off.  Best if i send it to microsoft but not sure if is worth it... maybe it is a physical damage in hardware

    surface 3

    in Advanced SystemCare 14

    Posted · Edited by seba976
    errors

    Hi i installed your software on my ms surface 3 and after i ran clean up and driver booster it broke the surface. Well not sure if it is physical damadge but attached keyboard stop working. ON/OFF and volume buttons don't work. Also AFTER RESET AND REINSTALL it doesn't work. Windows up to date. Bluetooth keyboard work but system is very slow and laggy so i cannot use it anymore. hope you can help.

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