Software Informer

[JahMekAWail]

I have downloaded 3.1.1 three times (onto two PCs ... one PC is a paid subscriber and the other has the free version) over the last two weeks and find that each time it is bringing with it mal-ware called "Software Informer" which has an icon like the head of a mop with a single eye in the "hair". It seems that the Software Informer is gobbling cpu ticks and slowing the machines right down. The Mal-Ware does not appear in Control Panel and therefore is difficult to uninstall. I have been simply deleting all references that I can find but am not certain that I am getting rid of all of this software. What experiences have others encountered?

[enoskype]

The new version ASC 3.1.2 does not have this utility.

 

 

Install the new version from there .

 

Cheers.

[JahMekAWail]

Software Informer

 

Thanks for the help ....... I have downloaded the 3.1.2 ...... have not yet seen the Software Informer with this one.

[rmunnindy.rr.com]

Good day,

 

I also removed ver 3.1.1, & installed ver 3.1.2 to get rid of Software Informer, but Software Informer is still there (from ver 3.1.1?) This program is redundant, & doesn't target specific operating systems relative to updates; if you blindly follow the the update recommendations, you could easily run into compatibility issues. Does anyone know how to completely remove Software Informer w/out upsetting the main ASC program?

 

Thanks

[enoskype]

rmunn,

 

You must have downloaded and installed ASC 3.1.2.build 606.

(build 604 did that)

 

Anyway, delete "Sup_softinfo.exe" and "msvcp60.dll" files from the main folder of ASC 3 to get rid of Software Informer from your system. Deep scan of Registry Fix and Repair will take care of the residues in Registry.

 

Cheers.

[rmunnindy.rr.com]

Problem Removing SI Files

 

Enoskype,

 

Thanks for the timely reply. I'm having a bit of trouble deleting the files you suggested. I'm logged on as administrator & have user acct control disabled (restarted desktop), but keep getting a "Destination Folder Access Denied" prompt. The exact name of the files on my system are: msvcp60.dll & sup_softinfo.

Any suggestions?

 

Thanks again,

R Munn

[Valuater]

Enoskype,

 

Thanks for the timely reply. I'm having a bit of trouble deleting the files you suggested. I'm logged on as administrator & have user acct control disabled (restarted desktop), but keep getting a "Destination Folder Access Denied" prompt. The exact name of the files on my system are: msvcp60.dll & sup_softinfo.

Any suggestions?

 

Thanks again,

R Munn

 

Maybe you could run the computer in Safe Mode and uninstall them...???

 

8)

[enoskype]

Hi, rmunn,

 

Try to use Unlocker 1.87 to delete those files, downloadable from here .

 

Be sure to exit Software Informer from System tray.

 

Cheers.

[rmunnindy.rr.com]

Seldom Used / Often Overlooked

 

Valuater & Enoskype,

 

Deletion of the two files worked like a top in safe mode - gotta keep that one under my hat. Safe mode is one of those things we, or should I say I, often overlook.

 

Many thanks!

R Munn

 

Gotta come up w/a cool screen name.......