ASC - GUI interface will not display through UltraVNC

[I_h8_fakeantivirus2010]

I have noticed this on all versions of ASC which I've tried:

After installing ASC remotely through the UltraVNC remote viewer, the user interface dissapears and can never be seen. All you see is a little white dot near the mouse pointer when the mouse cursor passes over the spot where the GUI window 'should be'.

 

The ASC window shows up under RDP but I would rather not have to configure RDP on every single computer I remote into.

 

This may in fact be the VNC Windows video hook-driver that is causing the issue.

 

Oh, and dont ask me to update VNC to the latest version because this will not work for me. I cant do that for 'my situation. Im stuck with version 1.02.

 

Is there a registry fix for this or ASC settings option that i can change???

[enoskype]

Hi I_h8_fakeantivirus2010,

 

Have you tried any other Remote Control software with ASC such as Team Viewer?

 

It works without problem there.

 

But, of course IObit should look to the incompatibility issue. Specifically to remote desktop protocol relevance with video hook driver.

 

Cheers.

[I_h8_fakeantivirus2010]

Nah,

 

Thanks for the reply.

 

I haven;t tried anything like Team Viewer. This is not part of our base image and so would not be able to add.

 

I hope i can find a fix for this.

[I_h8_fakeantivirus2010]

I did notice something else that might be important to the ASC team. The IOBit Security 360 tool displays fine through UltraVNC.

 

So, back to ASC, there might be an issue between the GUI just for this one app.

 

 

Enoskype, thanks for your help!

[enoskype]

I_h8_fakeantivirus2010, although I am not sure if they will change the attitude of the problem, I have two suggestions for you to try until IObit looks to that glitch.

 

1. A complete clean uninstall of ASC using BitRemover 1.3 after uninstall of any version of ASC 3, and then installation of a fresh copy of ASC 3.5 setup file released after 11th of Feb. downloadable from ASC 3 version 3.5.0 is released [updated Feb. 11, 2010] thread.

 

2. Try the the skin program from Designing New Skins for ASC (Part 2) thread.

 

Only I can hope any of the two may help!!!

 

Cheers.