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Laptop 'freezes' when using Disk Cleaner


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Hi, when using the 'Disk Cleaner' app. in 'Utilities', my laptop often freezes up completely after the scan, when I click on the 'Finish' button.

I have to do an emergency shut down by pressing the laptop Power button for a few seconds. Any ideas how I can fix this problem please?.

I like the Advanced System Care application, but will have to stop using it if I can't fix this.

I'm using the latest version of ASC, and Windows Vista.


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Hello Alicia,


I am using version 3.6.1 of Advanced System Care, and Windows Vista.

The problem occurs when I use Disk Cleaner.

When I click 'Finish', my laptop sometimes freezes solid, and I have to do an emergency shutdown by pressing the Start button.

It doesn't happen every time I use Disk Cleaner, but about half the time.

I have enclosed a gif image.


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