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Hi Tuah Buana, There is a new version. Please download and reinstall it from the link below to check again. https://cdn.iobit.com/dl/advanced-systemcare-setup.exe Have a nice day!

Hi All, IObit Uninstaller v14 is available now!! Check it out and enjoy the new features.🤩🤩 1. Download Now Download IObit Uninstaller 14 2. Send your Feedback - E-mail us your suggestions or comments directly: iufeedback@iobit.com - Join the discussion on our forums. 3. Share IObit Uninstaller v14 with your families, friends, and colleagues 4. What's new: + Enhanced Powerful Scan to scan 20% more residual files & privacy traces + Improved Install Monitor to better detect various system changes during software installation + Enhanced Software Health to detect and fix more software issues + Enlarged Stubborn Program database by 40% to support removing 3000+ stubborn programs + Expanded Software Updater database by 30% to support updating more popular software + New UI for a more user-friendly experience + Two skins: dark and light + Supported 39 languages 5. Description： IObit Uninstaller is an excellent uninstall tool offering an easy and secure way to thoroughly remove unwanted programs, malicious/ads browser extensions as well as Windows Apps, which helps keep your PC clean and ensures a smooth and secure online browsing experience. Effortless Uninstall & Thorough Cleanup IObit Uninstaller not only performs a great job during a normal uninstall but also surpasses the basic uninstall feature by easily removing bundleware and stubborn programs. As the first uninstall utility to introduce the concept of bundleware removal, IObit Uninstaller utilizes advanced algorithms to detect bundleware immediately upon installation, helping you uninstall all unwanted bundleware effortlessly and promptly. The unique Stubborn Program Remover supports removing 3000+ stubborn programs and ensures the thorough removal of all leftovers as if they never existed. Besides, Force Uninstall+ can completely uninstall programs that cannot be uninstalled routinely due to missing uninstall registries or built-in uninstaller errors. Real-Time Install Monitor Install Monitor provides a secure way to log program installations, keeping track of startup items, system services, scheduled tasks, DLL registrations, and other items created during the installation process. This ensures a thorough and hassle-free uninstallation when you want to uninstall the logged software. Intelligent Software Health Software Health intelligently monitors your software's health and helps you manage hidden software permissions, block disruptive popup notifications, clean unnecessary setup files, and remove malicious software and browser extensions. It makes all your software run smoother and also reduces the security risks of your system. Software Hibernation allows you to put unused software into sleep mode to speed up your computer. In addition, our Software Redundant Files feature helps you clean up temporary files and privacy traces left behind by software, thus freeing up more valuable disk space. Powerful Tools Besides its important uninstall and cleanup features, this software, with its powerful tools, is also a strong contender among many other software updaters and file shredders. Software Updater automatically keeps all your installed programs up to date with its constantly growing database. File Shredder offers multiple shredding methods for more comprehensive and irrecoverable file shredding. In Short IObit Uninstaller is a comprehensive uninstallation utility that can thoroughly remove unwanted programs, browser extensions, and Windows Apps, while also bringing you a cleaner and safer PC.

Hi Thanks for your suggestion. We‘ve recorded it for future consideration. Let us know if you have any questions, comments, or concerns about our products. Have a nice day!🙂🙂

Hi Tuah, I'm sorry for the late reply and sorry for the issue you encountered. Please download the tool from https://cdn.iobit.com/dl/tools/InfoHelper.exe. Then double-click to run this tool on the PC with the problem and click "Save report". After it finishes, you will get a pop-up window to tell you where the report file IObit_Debug_Info.zip is saved. Click the "OK" button to open that saved folder. Please send the zipped file IObit_Debug_Info.zip to us via the email address feedback@iobit.com. Thank you.

Hello Doug G, Sorry to hear that. You can always get online help at https://www.iobit.com/en/onlinefeedback.php And we did not get a message from 2checkout For the situation " IOBIT has charged me over 4 times for all my orders", we did not find duplicate orders. The only valid order is 234162836. If you are charged for 4 times, please send us the order reference and the payment screenshot and we can look into it. You send us the order reference and the payment screenshot in a private message or to support@iobit.com to keep your privacy. Looking forward to hearing from you.

Hi Sorry for that. The new version ASC 18 final is out. Please try the new version to check again. You can download the new version from the page https://www.majorgeeks.com/files/details/advanced_systemcare.html If the issue persists, please download the tool from https://cdn.iobit.com/dl/tools/InfoHelper.exe. Then double-click to run this tool on the PC with the problem and click "Save report". After it finishes, you will get a pop-up window to tell you where the report file IObit_Debug_Info.zip is saved. Click the "OK" button to open that saved folder. Please send the zipped file IObit_Debug_Info.zip to us via the email address feedback@iobit.com. Thank you.

Dear MakhuluKing, Thanks for contacting us. For the sound problem, first please make sure that you have installed the newest version of Driver Booster from https://cdn.iobit.com/dl/db/debug/driver_booster_setup.exe. Then load Driver Booster >> click the Tool icon on the left side of the main screen>> select the tool Fix No Sound. If the problem persists, please try the solutions provided in https://www.iobit.com/en/knowledge-how-to-fix-no-audio-output-device-is-installed-error-in-windows-10-133.php?from=mailfb to see if it can help you fix the problem. (Note: you can use Google Chrome browser which support translate the webpage or use Google Translate https://translate.google.com to help you understand the content) If it cannot help, please download https://cdn.iobit.com/dl/db/debug/DBInfoHelper.exe >> double click to run this tool on the problem PC>> click 'Save report to Desktop' >> find db_info_YYYYMMDD.zip on your desktop >> send us the zip file to look into the issue. Thanks.

Hi We've canceled the auto-renewal option for your order. It will not be renewed automatically. If you have any questions or issues about orders, you can refer to this post:

Hi garros, We received the debug file you sent and have forwarded it to our technicians for further checking. We also replied to you via email. We will continue to follow up on this issue via email. Please check your email in time. Have a nice day!

Hi, Please uninstall your current IObit Uninstaller on your PC and try to reinstall. Then you will see the option to choose the installation directory.

Hi there, Sorry to keep you waiting so long. Please reboot your PC and turn off the real time protection of Bitdefender to check whether it is fixed if you reinstall Smart Defrag from https://cdn.iobit.com/dl/smart-defrag-setup.exe We hope it works.

Привет, По этому вопросу мы предлагаем вам связаться с нами по адресу dbfeedback@iobit.com, чтобы мы могли помочь вам с заказом. ===== Hi there, For this issue, we suggest you contact us via dbfeedback@iobit.com so that we can further help you with order issue.

Dear valued user, Thanks for contacting us. This is Neon from IObit. For the sound problem, first please make sure that you have installed the newest version of Driver Booster from https://cdn.iobit.com/dl/db/debug/driver_booster_setup.exe. Then load Driver Booster >> click the Tool icon on the left side of the main screen>> select the tool Fix No Sound. If the problem persists, please try the solutions provided in https://www.iobit.com/en/knowledge-how-to-fix-no-audio-output-device-is-installed-error-in-windows-10-133.php?from=mailfb to see if it can help you fix the problem. (Note: you can use Google Chrome browser which support translate the webpage or use Google Translate https://translate.google.com to help you understand the content) If it cannot help, please download https://cdn.iobit.com/dl/db/debug/DBInfoHelper.exe >> double click to run this tool on the problem PC>> click 'Save report to Desktop' >> find db_info_YYYYMMDD.zip on your desktop >> send us the zip file to look into the issue. Thanks.

Hi Tuah Buana， Thanks so much for your translation. I will add the translation to our program when the new version is released. Yes, every language is important for our program and our users. I will send you a gift code for IObit Malware Fighter Pro in a Private Message. Please check it. Have a great day.

Hi zmansr1, Please follow the steps below to check again. Run ASC to scan again > In the scan result window, please click System weaknesses in the left panel, then you will see the detailed items scanned out in the right panel > Check the items that you need to be fixed > Click the Fix button, then ASC will fix them. Note: If you set ASC to fix issues automatically after the scan is finished, you need to set it to manually fix, then you can check the item in the scan result window. Have a nice day!