Jump to content
IObit Forum
Top Free Driver Updater Tools Best 25 PC Optimization Software Best 22 Antimalware Best 22 Uninstaller Software IObit Coupons & Discount Offers PC Optimizer Mac Boost Advice IObit Coupons A Good Utility Program From IObit IObit Promo Codes IObit Coupon Codes IObit Coupons and Deals FAQs Driver Booster Pro Review

Cicely

Administrators
  • Posts

    9,615
  • Joined

  • Days Won

    192

Cicely last won the day on February 16

Cicely had the most liked content!

About Cicely

  • Birthday 09/05/1985

Converted

  • -OS -Security_Software -IObit_Software +Computer_Details
    NA

Converted

  • Native Language
    NA

Recent Profile Visitors

The recent visitors block is disabled and is not being shown to other users.

Cicely's Achievements

Mentor

Mentor (12/14)

  • Well Followed Rare
  • Very Popular Rare
  • Dedicated Rare
  • Conversation Starter Rare
  • First Post Rare

Recent Badges

317

Reputation

  1. Hi Please provide us with your license code to this email address feedback@iobit.com for further checking. Nice day~
  2. Hi Sorry for the issue you encountered. Please provide us with the relevant screenshots of the issue "I have 24 internet optimisations needed" for further checking. Please download the tool from https://cdn.iobit.com/dl/tools/InfoHelper.exe. Then double-click to run this tool on the PC with the problem and click "Save report". After it finishes, you will get a pop-up window to tell you where the report file IObit_Debug_Info.zip is saved. Click the "OK" button to open that saved folder. Please send the zipped file IObit_Debug_Info.zip to us via the email address feedback@iobit.com. Thank you.
  3. Hi there, Did you still need our help in this case? Since the environment of each PC is different, we need the tool to get the information about your system and the operation of our program. Without the required information, we can do little to analyze the issue or further help you. Your understanding is highly appreciated and it would be much better if you can follow the steps in the previous email to get the information. Please download https://cdn.iobit.com/dl/db/debug/DBInfoHelper.exe > double click to run this tool on the problem PC > click 'Save report to Desktop' > find db_info_YYMMDD.zip on your desktop > send us the zip file. We will analyze the file and try our best to find a solution for you.
  4. Hi there, 1. Please download and install the driver from the link below to see if it can fix the problem: http://www.cd4o.com/drivers/debug/all/d065f4e9ea4d6c5bed4d4bd835839c5f_dpinst64.exe 2. Reboot PC. Tell us if the driver is installed successfully, or if your system is back to normal. No matter whether the problem is fixed or not, please let me know the result. 3. If the installation fails, please ignore this driver update. For ths USB device. could you please give us more details about this driver? A screenshot of this device's detailed information will be much better.
  5. Hi there, if there is any problem after you use Driver Booster, you can contact us directly for the issue and we will do our best to find you a solution.
  6. Hi Could you please check whether you can reboot your PC in the safe mode? Since the environment of each PC is different, we need the tool to get the information about your system and the operation of our program. Without the required information, we can do little to analyze the issue or further help you. Your understanding is highly appreciated and it would be much better if you can follow the steps in the previous email to get the information. Please download https://cdn.iobit.com/dl/db/debug/DBInfoHelper.exe > double click to run this tool on the problem PC > click 'Save report to Desktop' > find db_info_YYMMDD.zip on your desktop > send us the zip file. We will analyze the file and try our best to find a solution for you.
  7. Hello Is it Possible for you to cancel my Auto Renewal? I am Having trouble to finding how to cancel it and i cant see it on the FAQ. When i go to Verifone website it also do not send me a Link or a Code to use for Canceling the Auto Renewal. I am using the Driver Booster Pro 

  8. Hello Snaphaan, The program you mentioned is not from IObit. Please communicate with the correct company to solve you issue. Have a great day.
  9. Hi there, Game driver is not only good for gaming but also for some performance of PC. You can decide whether you update it or not. If you don't want to update this kind of drivers. Please go to the Settings to uncheck the box before the option" Scan updates for Game Drivers"
  10. Hi there, Please follow the steps below to check again. Run ASC to scan again > in the scan result window, please click System weaknesses in the left panel, then you will see the detailed items scanned out in the right panel > check the items that you need to be fixed > click the Fix button, then ASC will fix them. Note: If you set ASC to fix issues automatically after the scan is finished, you need to set it to manually fix, then you can check the item in the scan result window. Have a nice day~
  11. Hi there, Could you please try again to update the driver? It seems that the issue is supposed to be fixed. If the problem persists, please let me know.
  12. Hi ffireblade, Sorry to tell you the service time always counts from the day you purchased. Please activate the program in time. Have a great day.
  13. Hello rblinzler, What are the pop-ups that you mentioned? Please send us the related screenshot so that we can make improvements. By the way, you can try IObit Malware Fighter. It it worth trying.
  14. Hi rblinzler, Sorry to hear that. You can turn off the pop-up if you are not interested.
  15. Hi xNightWulf, Sorry to hear that. I have reported your feedback to our product team. We will keep on improving. Have a great day.
×
×
  • Create New...