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Hi Most ASC features are included in ASC Ultimate. Besides, ASC Ultimate has an Antivirus feature. If you do not have other security programs installed on your computer, you can choose ASC Ultimate. If you already installed other security programs, you can use ASC. Have a nice weekend!

Hi Sorry for the issue you encountered. Please download the tool from https://cdn.iobit.com/dl/tools/InfoHelper.exe. Then double-click to run this tool on the PC with the problem and click "Save report". After it finishes, you will get a pop-up window to tell you where the report file IObit_Debug_Info.zip is saved. Click the "OK" button to open that saved folder. Please send the zipped file IObit_Debug_Info.zip to us via the email address feedback@iobit.com. Thank you.

Hi All, Good news! Smart Defrag v10 has been released. This new version has new UI with great improvements. Check it out and enjoy the new features. 1. Download Now Smard Defrag 10 2. Send your Feedback - E-mail us your suggestions or comments directly: sdfeedback@iobit.com - Join discussion on our forums. 3. Share Smart Defrag 10 with your families, friends, and colleagues 4. What's New + Optimized Smart Defrag and file prioritization for faster file access + Enhanced Large File Defrag to better defrag large files for faster disk read/write speed and longer disk life + More user-friendly installation process + New Lucky Draw offering greater odds to win Smart Defrag Pro for free or favorable discounts for other IObit products + Supported 42 languages * And more can be discovered by you 5. Description: Smart Defrag is a dependable, robust, and user-friendly disk optimizer to gain optimal hard drive performance. In particular, it can intelligently streamline your files based on the access frequency to speed up disk data access and extend disk lifetime, regardless of whether it is an HDD or an SSD. This sets it apart from other disk optimization tools merely offering standard defragmentation. Let's take a closer look at the distinguished features of Smart Defrag that attract users. Smart HDD Defrag With the help of the sophisticated IObit disk defrag engine, Smart Defrag significantly improves HDD reading/writing speed, access speed, and performance, which makes optimizing HDD simple and efficient. Intelligent SSD Trim SSD is taking the computer world by storm, but it also needs to be well maintained. Smart Defrag introduces the industry-leading technology for SSD trimming and lifespan extension. Automatic Disk Optimize With Auto Defrag and Scheduled Defrag, you can be confident that your drives are constantly running at peak efficiency. You are under no obligation to begin an optimization manually. Boot Time Defrag While the computer is running, some fragments cannot be defragmented. Boot Time Defrag is a good solution to this problem. It can clean up the Windows registry and files scattered around the disk immediately when the system boots up to free up more RAM and maintain system stability. Better Gaming Experience In addition to ordinary computer users, Smart Defrag also takes game users into account. A very smooth gaming experience can be easily gained with Game Optimize. Monitor Disk Status To bring you a better understanding of your disk state, Disk Health can monitor it in real time and offer an easy-to-use view. In conclusion, Smart Defrag is an essential disk optimization utility for faster file processing, data access, and smoother Windows gaming.

Hi there, For the sound problem, first please make sure that you have installed the newest version of Driver Booster from https://cdn.iobit.com/dl/db/debug/driver_booster_setup.exe. Then load Driver Booster >> click the Tool icon on the left side of the main screen>> select the tool Fix No Sound. ther If the problem persists, please try the solutions provided in https://www.iobit.com/en/knowledge-how-to-fix-no-audio-output-device-is-installed-error-in-windows-10-133.php?from=mailfb to see if it can help you fix the problem. (Note: you can use Google Chrome browser which support translate the webpage or use Google Translate https://translate.google.com to help you understand the content) If it cannot help, please download https://cdn.iobit.com/dl/db/debug/DBInfoHelper.exe >> double click to run this tool on the problem PC>> click 'Save report to Desktop' >> find db_info_YYYYMMDD.zip on your desktop >> send us the zip file to look into the issue. Thanks.

Hi there, According to the log, we find that you have not used Driver Booster to update any driver about keyboard. Please try to uninstall ASMedia USB3.1 eXtensible Host Controller in Driver Booster and then reboot your PC to check whether it is all right. If the problem persists, please restore your system point to a point before July 14th when you use Driver Booster.

It just put the files in a way that is the most agreeable for your PC.

Hi Since the environment of each PC is different, we need the tool to get the information about your system and the operation of our program. Without the required information, we can do little to analyze the issue or further help you. Your understanding is highly appreciated and it would be much better if you can follow the steps in the previous email to get the information. Please download https://cdn.iobit.com/dl/db/debug/DBInfoHelper.exe > double click to run this tool on the problem PC > click 'Save report to Desktop' > find db_info_YYMMDD.zip on your desktop > send us the zip file. We will analyze the file and try our best to find a solution for you.

Hola Dado que el entorno de cada PC es diferente, necesitamos la herramienta para obtener información sobre su sistema y el funcionamiento de nuestro programa. Sin la información requerida, poco podemos hacer para analizar el problema o ayudarlo más. Apreciamos mucho su comprensión y sería mucho mejor si pudiera seguir los pasos del correo electrónico anterior para obtener la información. Descargue https://cdn.iobit.com/dl/db/debug/DBInfoHelper.exe > haga doble clic para ejecutar esta herramienta en la PC con problemas > haga clic en 'Guardar informe en el escritorio' > busque db_info_YYMMDD.zip en su escritorio > envíe nosotros el archivo zip. Analizaremos el archivo y haremos todo lo posible para encontrar una solución para usted.

Special thanks to IObit Software Updater 7 volunteer translators below: Arabic/العربيه: lculator zaloom, سهام عبد المعبود Simplified Chinese/简体中文: Eunice Traditional Chinese/正體中文: alan@tw Croatian/Hrvatski: Petar Metić, Kristijan Belina Czech/Čeština: JUDr. Jan Vřešťál, Lukáš Spurný Danish/Dansk: Jean Riget Helming, Jørn Runge Dutch/Nederlands: Kris Van Damme, Ernie Wong Lun Hing, Hans Niesten Finnish/Suomi: Veikko Muurikainen Flemish/Vlaams: Chris Verberne French/Français: Frédéric Dectot, Ranakan, JeuMeu Georgian/ქართული: Nacho Lomidze German/Deutsch: Hannes Koppatz, Egon Jäkel, Karl-Heinz Grabatin Greek/Ελληνικά: Stathis Doukas Hebrew/עברית: Eli Ben David Hungarian/Hungarian: Brechler Zsolt Indonesian/Bahasa Indonesia: Purwo Adi Nugroho Italian/Italiano: Claudio Birello Japanese/日本語: X-agon Co. Ltd., Nagai Tsuneo Korean/한국어: JaeHyung Lee Malay/Bahasa Malaysia: Markflynn Norwegian/Norsk: Thor Stange Polish/Polski: Fresta, Łukasz Krzykawski Portuguese(PT-BR)/Português (Brasil): Igor Rückert Portuguese(PT-PT)/Português (Portugal): Fernando Santos Romanian/Română: Cosmin Marian Barna Russian/Русский: VIctor, Satton(RU), Max Smith, Joshua Green, Alexej Serbian (Cyrillic)/Српски: Ilija Komljenović Serbian (Latin)/Srpski: Ilija Komljenović Slovak/Slovenčina SVK: dedko58 Slovenian/Slovenščina: Marjan Mirai Spanish/Español: miquel costa, Roberto Paiva Swedish/Svenska: Annelie Pernheden, Jan Ågren Turkish/Türkçe: Kamil BODUR, Enis Özsaruhan Ukrainian/Українська: Rid Destro, Вадим Жушман Vietnamese/Tiếng Việt: Tony Nguyễn

Hi All, IObit Software Updater 7 is available. Check it out and enjoy the new features now. 1. Download Now Download IObit Software Updater 7 2. Send your Feedback - E-mail us your suggestions or comments directly: beta-feedback@iobit.com - Join the discussion on our forums. 3. Share IObit Software Updater with your families, friends, and colleagues 4. What's New: + Larger software database helps update 30% more programs + Added support for AI software, such as ChatGPT, Chatbox, Grammarly, CapCut, Canva, iMyFone, and EasifyAI + Added support for productivity software, such as LiberOffice, XMind, Evernote, Notion, Dropbox, Slack, Zoom, and TeamViewer + More rigorous stability and security testing ensures smooth and safe software updates + Further UI optimization brings a more user-friendly experience + Supports 36 localized languages + And more can be discovered by you 5. Description: IObit Software Updater is a must-have and easy-to-use program that helps you update outdated software and install essential software safely with only one click. Larger Software Database As we know, outdated programs may contain security vulnerabilities, while updating software to the latest version will reduce the risk of vulnerabilities exposed to attackers. IObit Software Updater expands the software database by 30% to support more software updates in this latest version. Besides, IObit Software Updater adds new software categories like AI software and productivity software to help you install more useful programs, making your work and study smarter and more productive. One-click and Safe Updates IObit Software Updater saves you a lot of time for updating software. With the one-click solution, you no longer need to manually visit the websites of different distributors one by one. With the more rigorous stability and security software testing, you no longer need to worry about the security and stability of the updated software. In addition, IObit Software Updater also supports multilingual version updates of well-known software such as Mozilla Firefox, WinRAR, Mozilla Thunderbird, and more. Customized Automatic Updates IObit Software Updater provides you with a wide variety of update options. You can choose to update programs manually, notify you when updates are available, or update programs in real time. You can also set a specified time to update programs as per your needs. One-click Installation In addition to software updates, IObit Software Updater can also help you install necessary programs easily and quickly. Currently, it supports installing hundreds of popular programs in various categories: AI, Productivity, Internet, Security, Multimedia, Runtime, and Utilities & Tools. Summary IObit Software Updater is believed to be the first choice when you want to install or update software, especially when you purchase a new computer or have recently reinstalled, formatted, or upgraded your computer.

Hi Sorry for the issue you encountered. Please download the tool from https://cdn.iobit.com/dl/tools/InfoHelper.exe. Then double-click to run this tool on the PC with the problem and click "Save report". After it finishes, you will get a pop-up window to tell you where the report file IObit_Debug_Info.zip is saved. Click the "OK" button to open that saved folder. Please send the zipped file IObit_Debug_Info.zip to us via the email address feedback@iobit.com. Thank you.

Glad to hear that. Please feel free to contact us when you need our help.

Hi BALVIAMBE, The history you mentioned shows what was blocked by our program. It can not be cleared currently. Thanks for your understanding.

Hi there, For this issue, we suggest you send us your email address when you purchased the order by PM.

Hi John, Thank you so much for your proofreading. Would you please to be a volunteer for the translation of IObit products?