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Cicely

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Cicely last won the day on September 22

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About Cicely

  • Birthday 09/05/1985

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  1. Hello Giordano, Thanks for your questions. Protected Folder can protect your files that you added into it for protection. If you do not install Protected Folder on your PC, it cna not help you. So if you want its protection, please install it first. Have a great day.
  2. Hello Redsfan, Thanks for your feedabck. I will d your concern to our product team and market team for consideration. We will keep on improving.
  3. Hi, So sorry but IObit Uninstaller can't do this for you. We have forwarded your feedback to our product team. Thank you for your understanding.
  4. Hello Jim, Thank you for choosing IObit. We are glad to hear that you are satisfied with our Driver Booster. All your feedback and suggestions are appreciated.
  5. Hi mafinokc, Sorry for the late reply. The new version ASC 15 has released. Please try it from the link https://m.majorgeeks.com/files/details/advanced_systemcare.html to check the issues again. If the issue persists, please use your phone or camera to make a video about the issue and send the video to us via feedback@iobit.com, then we will further check it. Have a nice day!
  6. Hi there, Sorry for the late reply. If the problem persists, please kindly take a screenshot of the IObit Software Updater screen and send it to us. Your understanding is much appreciated. Look forward to your reply.
  7. Hello Jeffc1031, You can see the check ar the fisrt screen when you starts your installtion. Please check it carefully. Sorry this marketing stragety bring you inconvenience. I have forwarded your concern to our product team and market team. They will consider this kind of marketing activities and make a better balance in future. Hope my explanation is able to assist you. Please feel free to let us know if you have any further questions.
  8. Hi Terje Arntsen, Sorry I just read this post. I have corrected your Email and sent the license codes with installtion guidances to your correct Email. Please check it. By the way, it is suggested to report order issues online with Email as the posts here can be read by others. Have a great day.
  9. Hi ZierNauta, Thanks for your feedabcks. For the order issues, it is better to send me a private message or get online help from https://www.iobit.com/en/onlinefeedback.php as it is related to your private message. For the issue you mentioned, please note that you will get the license codes after you bought. And you need to activate Pro version with the paid code. If you do not get the code, please send me your puchasing Email to order reference or payment screenshot to my Private message and then I will help you check it. Sometimes users typed the wrong Email or other reaons that they may miss the code. Anyway, once you paid, please communicated with us and we will help you out of it. Looking forward to hearing from you.
  10. @sdean7855, @sdean7855, @marcusnielsenAs I mentioned in many my other post as follows: At present, we are partnered with iTop VPN to help promote its product iTop VPN or iTop Screenshot. If you do not want these programs, please just do not forget to uncheck the checkbox during your installtion and then you will not installed the unwanted one.Sorry these marketing stragies bring you unconvenience, we have forwarded your concern to our product team and market team. They will consider this kind of marketing activities and make a better balance in future. @all, if you still have the similar issues, hope you can read the post first. Hope my explanation is able to assist you. Please feel free to let us know if you have any further questions.
  11. Hello Fitnesspm, Sorry to hear that. Do you mean whether the manual defrag or Auto Defray stops? If it is Auto Defrag, I guess it is possibly because you have ticked the checkbox "Pause Auto Defrag when resource usage exceeds ". Here is a screenshot for your reference. If you have ticked it, you can try to check whether the problem is fixed if you untick it. But, if you mean the manual defrag, we guess there is something wrong. If so, please let me know which method you used to defrag. Please try other defrag method to check how it works. Waiting for your reply.
  12. Hi rewalston, Do you mean the system disks? If you mean it is on the system disk, it is very normal as the fragmentations are created all the time when the system is running. Smart Defrag is unable to detect the newly created fragmentations. As a result, it will find thousands of fragmentations just after Smart Defrag finishes the defrag. Hope it can help you.
  13. Special thanks to Advanced SystemCare 15 volunteer translators below: Arabic/عربى: lculator zaloom Bulgarian/Беларуская: Lyuben Panchev Simplified Chinese/简体中文: Li Dai Traditional Chinese/正體中文: alan@tw Croatian/Hrvatski: Petar Metić Czech/Čeština: Lukáš Spurný Danish/Dansk: Jørn Runge Dutch/Nederlands: Kris Van Damme Finnish/Suomi: Veikko Muurikainen Flemish/Vlaams: Chris Verberne French/Français: Frédéric Dectot, JeuMeu, Roland LALIS Georgian/ქართული: Nacho Lomidze German/Deutsch: Hans-Juergen Koppatz, Karl-Heinz Grabatin Greek/Ελληνικά: Stathis Doukas Hebrew/עברית: Eli Ben David Hungarian/Magyar: Brechler Zsolt Italian/Italiano: Claudio Birello Indonesian/bahasa Indonesia: Purwo Adi Nugroho Japanese/日本語: Nagai Tsuneo Korean/한국어: JaeHyung Lee Malay/Bahasa Malaysia: Markflynn Norwegian/Norsk: Thor Stange Polish/Polski: Fresta Portuguese(PT-BR)/Português (Brasil): IGOR RUCKERT Portuguese(PT-PT)/Português (Portugal): Fernando Santos Romanian/Română: Cosmin Marian Barna Russian/Русский: Sergei Okhrimenko, M Weitz, Dmitry Fedorenko, Serbian (Cyrillic)/Српски (ћирилица): Ilija Komljenović Serbian (Latin)/Srpski (latinica): Ilija Komljenović Slovak/Slovenský (Slovak): dedko58 Slovenian/Slovenščina: Marjan Mirai Spanish/Español: miquel costa Swedish/Svenska: Annelie Pernheden Turkish/Türkçe: Kamil BODUR, Enis Özsaruhan Ukrainian/Українська: Rid Destro Vietnamese/Tiếng Việt: Tony Nguyễn
  14. Hi, So sorry but it can't fully support Win 11 now. We have forwarded your feedback to our product team. Much appreciated your understanding.
  15. Sorry for that. Currently, the new version of Advanced SystemCare 15 has solved the issue. You can try it from the link below. And we'll also fix the issue in the next big version of Advanced SystemCare Ultimate 15 which is in development now. https://m.majorgeeks.com/files/details/advanced_systemcare.html Have a nice day!🙂
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