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desun
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Thank you Cicely, that worked. The only problem is that I keep getting the "upgrade now" nag screen. Sometimes multiple times a day. It's a problem because if a click on the wrong place, it will install V9, and I will have to go through the whole uninstall process again. I cannot find an option to disable this nag screen. The only other option is to silently update, which is even worse. How can we disable this? Thanks,
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Thank you 🙂
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@Scannan Do you know how long it usually takes for her to respond? It doesn't look like she's even read read the inquiry yet and it's been 4 days.
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Fair enough, I had emailed iobit support but I haven't PM'd Cicely. I'm doing that right now, we'll see how it goes. Thanks,
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I have done all of these. None work, and support is not responding to the multiple emails I have sent over the past 2 weeks. This is not acceptable. @Scannan Please feel free to suggest how to resolve this.
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I have tried the codes for Defrag8 and to no surprise, they don't work on Defrag9 The lifetime licenses are specific to the version. The way I know this is because IOBit originally sent me codes for Defrag7 PRO and they didn't work on Defrag8 PRO, so they had to send me a new set of codes that worked on Defrag8 PRO. Which worked fine, until this forced downgrade to Defrag9 FREE.
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I have paid for a lifetime license for Defrag8 PRO. I had auto-update turned OFF, and you still automatically downgraded me to Degrag9 FREE. I do NOT want this. How do I re-download Defrag8 AND STAY on Defrag8? 1) The download site (majorgeeks) only has a link to Defrag9 2) If I use the download link in my purchase email, it downloads Defrag9 3) If I use the install file for Defrag8, it automatically installs Defrag9 I paid for a Defrag8 PRO Lifetime license, so I would like Defrag8 PRO, NOT Defrag9 FREE. I've emailed support several times over the last 2 weeks and NO response. Hope I can get a resolution here. Thanks,
