will I lose my licence after reset or refresh?

[Kensington Gore]

Hi

 

it's looking like I might have to refresh or reset my Windows 8 laptop after a virus - can anyone tell me if I will lose the licence for ASC 6 that I recently purchased when I do this?

 

thanks

 

KG

[Melvin_Deal]

Hi Kensington Gore... welcome here!

 

You will not lose your license:smile:. If you do, and still have the original avangate email containing your license... then simply copy and paste it again.:wink:

 

If you have any problems, let us know.

 

Sincerely,

-Mel

Live long and prosper!

[enoskype]

Hi Kensington Gore, welcome to IObit Forum! :-D

 

No unless you change the hardware configuration of your PC (which is unlikely as you have a laptop).

Please keep your license code in a safe place.

 

Any how, if there will be any problem, send a PM (Private Message) to Cicely, or an e-mail to support@iobit.com for Cicely explaining your situation and the problem (If there is one.) will be solved in a timely manner.

 

 

Cheers.

 

EDIT: oppppss, I didn't see your post Mel.