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How to report False Positive to us?


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Trogan.Generic, Agent, and Trace

 

Went to attached the report file,says its invalid! Maybe I should just uninstall this malware software, what a pain! I cut and pasted here anyway:

 

IObit Malware Fighter

 

OS: Windows XP

Version: 1.1.1.2

Define Version: 1061

Time Elapsed: 01:39:24

Objects Scanned: 79989

Threats Found: 5

Save Time: 9/16/2011 12:00:51 PM

 

|Name|Type|Description|ID|

Trojan.Generic - Quarantined, FILE, C:\WINDOWS\system32\init32.exe, 4072817

Trojan.Generic - Quarantined, FILE, C:\WINDOWS\system32\userinit.exe, 4072817

Trojan.Generic - Quarantined, FILE, C:\WINDOWS\system32\dllcache\userinit.exe, 4072817

Trojan.Generic - Quarantined, FILE, C:\WINDOWS\ServicePackFiles\i386\userinit.exe, 4072817

Trojan.Trace - Quarantined, FILE, C:\System Volume Information\_restore{106CF321-99A3-4E3A-9103-1BD027606A99}\RP2099\A0249357.exe, 200350

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  • 7 months later...

ORIGINAL PC files infected?

 

Some of these files are part of the ORIGINAL factory image of the PC, so it seems unlikely they are infected.

 

IObit Malware Fighter

 

OS: Windows 7

Version: 1.3.0.3

Define Version: 1128

Time Elapsed: 00:39:22

Objects Scanned: 85289

Threats Found: 8

Save Time: 04/05/2012 22:51:51

 

|Name|Type|Description|ID|

Trojan.Generic, FILE, C:\Users\Dad\Documents\Bookshop\PC\Old Disk\Toshiba\Drivers\Touchpad\Alps\Apoint.exe, 4074972

Trojan.Generic, FILE, C:\IRIS Payroll Basics\MonthendCleardown.exe, 4020096

Trojan.Spyware, FILE, D:\DRIVERS\09 WLAN + Bluetooth\Intel® PROSetWireless Bluetooth Software V1.0.1\XP\x32\Lang\setupCSY.dll, 4040458

Trojan.Spyware, FILE, D:\DRIVERS\09 WLAN + Bluetooth\Intel® PROSetWireless Bluetooth Software V1.0.1\XP\x32\Lang\setupITA.dll, 4040458

Trojan.Spyware, FILE, D:\DRIVERS\09 WLAN + Bluetooth\Intel® PROSetWireless Bluetooth Software V1.0.1\XP\x32\Lang\setupPLK.dll, 4040458

Trojan.Spyware, FILE, D:\DRIVERS\09 WLAN + Bluetooth\Intel® PROSetWireless Bluetooth Software V1.0.1\VistaWin7\vs32\Lang\setupCSY.dll, 4040458

Trojan.Spyware, FILE, D:\DRIVERS\09 WLAN + Bluetooth\Intel® PROSetWireless Bluetooth Software V1.0.1\VistaWin7\vs32\Lang\setupITA.dll, 4040458

Trojan.Spyware, FILE, D:\DRIVERS\09 WLAN + Bluetooth\Intel® PROSetWireless Bluetooth Software V1.0.1\VistaWin7\vs32\Lang\setupPLK.dll, 4040458

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  • 2 years later...

Hi Navyeagle, Welcome to IObit Forum! :-)

 

Please start a topic under False Positive Reports by IObit Products sub section with IMF malware report content.

 

 

To check whether it is false positives, please provide IObit with more information below:

 

1. Upload all the reported file to Virus Total and supply the report links.

2. Zip the file and upload it to Wikisend and give us the download link.

 

You can look at THIS post as an example.

 

Thank you very much.

 

Cheers.

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  • 2 months later...

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