I can't click some part of program

[BoomZKung]

I can't click some part of program

 

Please see in my Attach File

[solbjerg]

Hi BoomZKung

That could look like the program is partly blocked from running by the security on your computer.

I guess a clean install would help.

Please read about it here:

Online Help for IObit Software

The post Install-Uninstall-Reinstall- (mostly I think)

Cheers

solbjerg

 

I can't click some part of program

 

Please see in my Attach File

[BoomZKung]

Hi BoomZKung

That could look like the program is partly blocked from running by the security on your computer.

I guess a clean install would help.

Please read about it here:

Online Help for IObit Software

The post Install-Uninstall-Reinstall- (mostly I think)

Cheers

solbjerg

 

I do follow but can't solve problem.

 

This problem not start with start program !

 

but it will be cause when I scan my computer with ASC [programe will not responding and I can't click [can click in top menu - restore - option - support and care buttom]] and when I click some bottom which open web browser [Link in support menu ] and I will can't click --*

[solbjerg]

Hi BoomZKung

Do you mean that you have downloaded the program again to a folder and unblocked it?

That you have uninstalled the program and deleted the folder?

And then installed the new downloaded unblocked program?

And then you still get this non-responsive button situation?

Cheers

solbjerg

 

I do follow but can't solve problem.

 

This problem not start with start program !

 

but it will be cause when I scan my computer with ASC [programe will not responding and I can't click [can click in top menu - restore - option - support and care buttom]] and when I click some bottom which open web browser [Link in support menu ] and I will can't click --*

[BoomZKung]

I have do everything but ...

 

And then installed the new downloaded unblocked program?

 

I can't understand this step.

 

Right click > properties > i can't find remove blocking --"

 

[i'm using windows xp]

 

PS. I still get this non-responsive button situation.

[solbjerg]

Hi Kung

Right click > properties > i can't find remove blocking --"

This command is only present in a freshly downloaded program in the downward right handed corner.

Well first uninstall the program, then delete the folder C:programs/Iobit/ Advanced System Care

Download the program from the official site

Remove the blocking

Install the program.

If that doesn't do it, I think you should run a virus scan.

Cheers

solbjerg

 

I have do everything but ...

 

And then installed the new downloaded unblocked program?

 

I can't understand this step.

 

Right click > properties > i can't find remove blocking --"

 

[i'm using windows xp]

 

PS. I still get this non-responsive button situation.

[solbjerg]

Hi Kung

Are you running the program as administrator?

Cheers

solbjerg

 

 

I have do everything but ...

 

And then installed the new downloaded unblocked program?

 

I can't understand this step.

 

Right click > properties > i can't find remove blocking --"

 

[i'm using windows xp]

 

PS. I still get this non-responsive button situation.

[BoomZKung]

Yes! I'm runing as Administrater.

 

I've done everything that you suggests but problems still ........

 

TT" What should I do ? TT"

 

I've use Real License not crack or keygen T_T"

 

TT" I recently Purchase my own license today TT"

[solbjerg]

OK Kung

Have you registered?

Cheers

solbjerg

p.s. did you run a virus-scan?

 

 

Yes! I'm runing as Administrater.

 

I've done everything that you suggests but problems still ........

 

TT" What should I do ? TT"

 

I've use Real License not crack or keygen T_T"

 

TT" I recently Purchase my own license today TT"

[BoomZKung]

Yes!

I've register follow the infomation in e-mail that I've recieve when I purchase ASC.

 

I've scan virus with NOD32 Version 4

 

T_T:

[solbjerg]

Hi Kung

You shouldn't give out your e-mail like that.

Perhaps in a personal mail to IObit to have them check it or PM Tim Zue.

I cannot do anything about it - I am a user just like you.

Online Help for IObit Software

Post #1 and #7

Cheers

solbjerg

 

 

Yes!

I've register follow the infomation in e-mail that I've recieve when I purchase ASC.

 

Account Name: BoomZKung

 

You can check my account that i've purchase real license.

 

I've scan virus with NOD32 Version 4

 

T_T:

[BoomZKung]

Hi Kung

You shouldn't give out your e-mail like that.

Perhaps in a personal mail to IObit to have them check it or PM Tim Zue.

I cannot do anything about it - I am a user just like you.

Online Help for IObit Software

Post #1 and #7

Cheers

solbjerg

 

OK Sorry I've remove my account from post =w="

 

OH! I've done everything that in Online Help

 

But it can't solve my problems TT"

 

What should I do now TT"

[solbjerg]

Well Kung

Did you run a scan before it came to work like that?

Or did it just start up like that?

Have you tried "let windows choose the best settings for your computer"?

Are you from the Seychelles? Or Azerbaijan? The emirats?

You could try a completely fresh install again - and this time try the extra option too - to clean the registry with another registry cleaner - and throw in a restart of the computer, to be absolutely sure that it isn't the install that is wrong.

Another possibility is to go back to before you installed the program in the Windows restore facility.

 

Cheers

solbjerg

 

OK Sorry I've remove my account from post =w="

 

OH! I've done everything that in Online Help

 

But it can't solve my problems TT"

 

What should I do now TT"

[BoomZKung]

TT"

 

I've already done for everything !!

 

but my problems still alive --*

[BoomZKung]

OK! Now I can solved my problems --*

 

Change Theme Of My Windows --*

 

And Problems Never Come Again !~~

 

Haha ~

 

Thank you --*

[solbjerg]

Hi Kung

You mean that the user interface was "hung up" and that refreshing it solved the problem?

Congratulation!! :-)

Funny that it was just that little thing :-)

Cheers

solbjerg

 

 

OK! Now I can solved my problems --*

 

Change Theme Of My Windows --*

 

And Problems Never Come Again !~~

 

Haha ~

 

Thank you --*