BSOD and Unknown

[Whizter]

Hello,

 

The NVMe driver brings me to BSOD and 'inaccessible boot device' and I had to rollback. The other driver, I can't find anything about it. I'm hoping there's a way to figure out more. What can I do?

[Cicely]

Hi

Since the environment of each PC is different, we need the tool to get the information about your system and the operation of our program. Without the required information, we can do little to analyze the issue or further help you. Your understanding is highly appreciated and it would be much better if you can follow the steps in the previous email to get the information.
Please download https://cdn.iobit.com/dl/db/debug/DBInfoHelper.exe > double click to run this tool on the problem PC > click 'Save report to Desktop' > find db_info_YYMMDD.zip on your desktop > send us the zip file.

We will analyze the file and try our best to find a solution for you.

[Whizter]

db_info_20240608_i.zip

[Cicely]

Hi there,

According to the log, we didn't find the dump file which contains the cause of BSOD. In this case, we suggest you keep an eye on your pc. Does this problem happen again after you rollback the driver? If it doesn't happen again, you can just ignore this driver in Driver Booster. If it happens, please use the tool to collect the information and also give us more details about the operation before the problem. The more you can offer, the easier we find the solution.