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new installation failed!!!!!


magpiie

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Posted

i purchased iobit360 pro last week and installed the thing on my computer. I had a major hd fail and decided to upgrade my motherboard and get a new hd. the iobit installation keeps telling me that the liscence key is already in use and it wont let me upgrade to pro from the trail version. I had to re download iobit 360 after i replaced the hd and mainboard. can anyone tell me how i can get round this problem? i had the same issue with advanced system care until i read the help section that advised me to disconnect from the network and then insert the activation key. i did that and it worked fine, i tried the same thing with iobit360 and no luck. any help with this will be greatly appreciated thanks

Posted
got in touch with iobit, followed there instructions and it works fine now, thanks for ya help:mrgreen:

 

And for future, possible reference, these instructions were what exactly?

Posted

Hi everybody,

 

I think, this shouldn't be discussed openly in the forum and similar problems should be solved by directly contacting IObit case by case.

 

Thank you for your understanding.

 

Cheers.

 

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