Bad Image Virus/System32 corrupt

[zookmaster]

This is different to the other problem. I was using Windows OneCure and it kept freezing(probably too many antivirs) I had to closed it and now It looks to have corrupted files as I closed it with ctrl alt del. It comes up with the red ex warning sign saying things such as bad image "is either not designed to run on windows" this is after every program I click on it comes up. Even when I restart my computer I need to click the box to continue. System restore was turned off so that's out of the question. I have logs of Malware Bytes and HiJack this.

 

Logfile of Trend Micro HijackThis v2.0.2

Scan saved at 21:18:13, on 23/08/2009

Platform: Windows Vista (WinNT 6.00.1904)

MSIE: Internet Explorer v7.00 (7.00.6000.16890)

Boot mode: Normal

 

Running processes:

C:\Windows\system32\Dwm.exe

C:\Windows\system32\taskeng.exe

C:\Windows\Explorer.EXE

C:\Windows\RtHDVCpl.exe

C:\Program Files\TOSHIBA\Power Saver\TPwrMain.exe

C:\Program Files\TOSHIBA\SmoothView\SmoothView.exe

C:\Program Files\Apoint2K\Apoint.exe

C:\Windows\System32\igfxpers.exe

C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe

C:\Windows\system32\igfxsrvc.exe

C:\Windows\ehome\ehtray.exe

C:\Program Files\Windows Media Player\wmpnscfg.exe

C:\Windows\ehome\ehmsas.exe

C:\Program Files\Apoint2K\ApMsgFwd.exe

C:\Program Files\Apoint2K\Apntex.exe

C:\Program Files\Malwarebytes' Anti-Malware\mbam.exe

C:\Program Files\Internet Explorer\ieuser.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Windows\system32\Macromed\Flash\FlashUtil10c.exe

C:\Windows\system32\wuauclt.exe

C:\Program Files\Windows Live\Messenger\msnmsgr.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Program Files\Trend Micro\HijackThis\HijackThis.exe

 

R1 - HKCU\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKCU\Software\Microsoft\Internet Explorer\Main,Start Page = http://www.google.co.uk

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Page_URL = http://www.google.co.uk

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Default_Search_URL = http://go.microsoft.com/fwlink/?LinkId=54896

R1 - HKLM\Software\Microsoft\Internet Explorer\Main,Search Page = http://go.microsoft.com/fwlink/?LinkId=54896

R0 - HKLM\Software\Microsoft\Internet Explorer\Main,Start Page = http://go.microsoft.com/fwlink/?LinkId=69157

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,SearchAssistant =

R0 - HKLM\Software\Microsoft\Internet Explorer\Search,CustomizeSearch =

R0 - HKCU\Software\Microsoft\Internet Explorer\Toolbar,LinksFolderName =

O1 - Hosts: ::1 localhost

O2 - BHO: Adobe PDF Reader Link Helper - {06849E9F-C8D7-4D59-B87D-784B7D6BE0B3} - C:\Program Files\Adobe\Acrobat 7.0\ActiveX\AcroIEHelper.dll

O2 - BHO: (no name) - {1E8A6170-7264-4D0F-BEAE-D42A53123C75} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\NppBho.dll

O2 - BHO: (no name) - {5C255C8A-E604-49b4-9D64-90988571CECB} - (no file)

O2 - BHO: SSVHelper Class - {761497BB-D6F0-462C-B6EB-D4DAF1D92D43} - C:\Program Files\Java\jre1.6.0\bin\ssv.dll

O2 - BHO: Windows Live Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O3 - Toolbar: Show Norton Toolbar - {90222687-F593-4738-B738-FBEE9C7B26DF} - C:\Program Files\Common Files\Symantec Shared\coShared\Browser\1.5\UIBHO.dll

O4 - HKLM\..\Run: [sVPWUTIL] C:\Program Files\TOSHIBA\Utilities\SVPWUTIL.exe SVPwUTIL

O4 - HKLM\..\Run: [HWSetup] \HWSetup.exe hwSetUP

O4 - HKLM\..\Run: [RtHDVCpl] RtHDVCpl.exe

O4 - HKLM\..\Run: [TPwrMain] %ProgramFiles%\TOSHIBA\Power Saver\TPwrMain.EXE

O4 - HKLM\..\Run: [HSON] %ProgramFiles%\TOSHIBA\TBS\HSON.exe

O4 - HKLM\..\Run: [smoothView] %ProgramFiles%\Toshiba\SmoothView\SmoothView.exe

O4 - HKLM\..\Run: [topi] C:\Program Files\TOSHIBA\Toshiba Online Product Information\topi.exe -startup

O4 - HKLM\..\Run: [Apoint] C:\Program Files\Apoint2K\Apoint.exe

O4 - HKLM\..\Run: [igfxTray] C:\Windows\system32\igfxtray.exe

O4 - HKLM\..\Run: [HotKeysCmds] C:\Windows\system32\hkcmd.exe

O4 - HKLM\..\Run: [Persistence] C:\Windows\system32\igfxpers.exe

O4 - HKLM\..\Run: [MSConfig] "C:\Windows\system32\msconfig.exe" /auto

O4 - HKLM\..\Run: [NotebookHardwareControl] "C:\Program Files\Notebook Hardware Control\nhc.exe" -quiet

O4 - HKCU\..\Run: [sidebar] C:\Program Files\Windows Sidebar\sidebar.exe /autoRun

O4 - HKCU\..\Run: [TOSCDSPD] C:\Program Files\TOSHIBA\TOSCDSPD\TOSCDSPD.exe

O4 - HKCU\..\Run: [ehTray.exe] C:\Windows\ehome\ehTray.exe

O4 - HKCU\..\Run: [WMPNSCFG] C:\Program Files\Windows Media Player\WMPNSCFG.exe

O4 - HKCU\..\Run: [userinit] C:\Users\Mr. Matty\AppData\Roaming\sdra64.exe

O4 - HKCU\..\Run: [msnmsgr] "C:\Program Files\Windows Live\Messenger\msnmsgr.exe" /background

O4 - HKUS\S-1-5-19\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-19\..\Run: [WindowsWelcomeCenter] rundll32.exe oobefldr.dll,ShowWelcomeCenter (User 'LOCAL SERVICE')

O4 - HKUS\S-1-5-20\..\Run: [sidebar] %ProgramFiles%\Windows Sidebar\Sidebar.exe /detectMem (User 'NETWORK SERVICE')

O4 - Startup: WordWeb.lnk = C:\Program Files\WordWeb\wweb32.exe

O9 - Extra button: (no name) - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll

O9 - Extra 'Tools' menuitem: Sun Java Console - {08B0E5C0-4FCB-11CF-AAA5-00401C608501} - C:\Program Files\Java\jre1.6.0\bin\npjpi160.dll

O9 - Extra button: eBay.co.uk - Buy It Sell It Love It - {76577871-04EC-495E-A12B-91F7C3600AFA} - http://rover.ebay.com/rover/1/710-44557-9400-3/4 (file missing)

O9 - Extra button: Amazon.co.uk - {8A918C1D-E123-4E36-B562-5C1519E434CE} - http://www.amazon.co.uk/exec/obidos/redirect-home?tag=Toshibaukbholink-21&site=home (file missing)

O9 - Extra button: eBay - {C08CAF1D-C0A3-40D5-9970-06D067EAC017} - http://www.webtip.ch/cgi-bin/toshiba/tracker_url.pl?EN (file missing)

O13 - Gopher Prefix:

O16 - DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - http://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

O23 - Service: Agere Modem Call Progress Audio (AgereModemAudio) - Agere Systems - C:\Windows\system32\agrsmsvc.exe

O23 - Service: Automatic LiveUpdate Scheduler - Symantec Corporation - C:\Program Files\Symantec\LiveUpdate\ALUSchedulerSvc.exe

O23 - Service: Symantec Event Manager (ccEvtMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: Symantec Settings Manager (ccSetMgr) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: ConfigFree Service (CFSvcs) - TOSHIBA CORPORATION - C:\Program Files\TOSHIBA\ConfigFree\CFSvcs.exe

O23 - Service: Symantec Lic NetConnect service (CLTNetCnService) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: COM Host (comHost) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\VAScanner\comHost.exe

O23 - Service: Intel® Matrix Storage Event Monitor (IAANTMON) - Intel Corporation - C:\Program Files\Intel\Intel Matrix Storage Manager\IAANTMon.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: Symantec IS Password Validation (ISPwdSvc) - Symantec Corporation - C:\Program Files\Norton Internet Security\isPwdSvc.exe

O23 - Service: LiveUpdate - Symantec Corporation - C:\PROGRA~1\Symantec\LIVEUP~1\LUCOMS~1.EXE

O23 - Service: LiveUpdate Notice Service Ex (LiveUpdate Notice Ex) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: LiveUpdate Notice Service - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\PIF\{B8E1DD85-8582-4c61-B58F-2F227FCA9A08}\PIFSvc.exe

O23 - Service: Symantec Core LC - Unknown owner - C:\Program Files\Common Files\Symantec Shared\CCPD-LC\symlcsvc.exe

O23 - Service: Symantec AppCore Service (SymAppCore) - Symantec Corporation - C:\Program Files\Common Files\Symantec Shared\AppCore\AppSvc32.exe

O23 - Service: Notebook Performance Tuning Service (TEMPRO) (TemproMonitoringService) - Toshiba Europe GmbH - C:\Program Files\Toshiba TEMPRO\TemproSvc.exe

O23 - Service: TOSHIBA Navi Support Service (TNaviSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\TOSHIBA DVD PLAYER\TNaviSrv.exe

O23 - Service: TOSHIBA Optical Disc Drive Service (TODDSrv) - TOSHIBA Corporation - C:\Windows\system32\TODDSrv.exe

O23 - Service: TOSHIBA Power Saver (TosCoSrv) - TOSHIBA Corporation - C:\Program Files\TOSHIBA\Power Saver\TosCoSrv.exe

O23 - Service: TOSHIBA Bluetooth Service - Unknown owner - c:\Program Files\Toshiba\Bluetooth Toshiba Stack\TosBtSrv.exe (file missing)

O23 - Service: Ulead Burning Helper (UleadBurningHelper) - Ulead Systems, Inc. - C:\Program Files\Common Files\Ulead Systems\DVD\ULCDRSvr.exe

 

--

End of file - 8415 bytes

 

Malwarebytes' Anti-Malware 1.40

Database version: 2708

Windows 6.0.6000

 

28/08/2009 11:30:30

mbam-log-2009-08-28 (11-30-30).txt

 

Scan type: Quick Scan

Objects scanned: 80411

Time elapsed: 4 minute(s), 0 second(s)

 

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

 

Memory Processes Infected:

(No malicious items detected)

 

Memory Modules Infected:

(No malicious items detected)

 

Registry Keys Infected:

(No malicious items detected)

 

Registry Values Infected:

(No malicious items detected)

 

Registry Data Items Infected:

(No malicious items detected)

 

Folders Infected:

(No malicious items detected)

 

Files Infected:

(No malicious items detected)

[enoskype]

Hi zookmaster,

 

Try to use chkdsk /F an sfc /scannow commands.

 

You can find how to use information in USAGE of IOBIT PRODUCTS thread.

 

Then post the HijackThis report afterwards.

 

Cheers.

[zookmaster]

The bad image message comes up again and the box closes. I tried doing it from the drive and it doesn't do anything/start up.

[leofelix]

Hi

suggestions provided by enoskype are correct, please follow those steps.

 

You should uninstall Windows OneCare or Norton: as you said you cannot use two antivirus at the same time.

You have a lot of useless startup entries which can slown down your computer.

Both Sun Java JRE and Adobe Reader are out of date, please update them to the latest version: they are vulnerable.

 

Moreover: you should install SP 1 and SP 2 for Vista.

 

If you cannot see any Service Pack via windowsupdate, you problem is some incompatible driver.

And an incompatible driver may be the cause of the error you get.

 

So, please, check to your computer vendor web site if they have new driver for you PC, download them and install

[zookmaster]

Bloody Toshibas nothing but problems!

 

I have got rid of onecare and nortons. I believe the crashing of onecare and then ctrl alt del is what caused this. In windows update I don't see any SP 2.

[leofelix]

Bloody Toshibas nothing but problems!

 

I have got rid of onecare and nortons. I believe the crashing of onecare and then ctrl alt del is what caused this. In windows update I don't see any SP 2.

 

Hi

I got a similar issue with my HP compaq laptop.

problem was caused by a intel graphics driver which had been modified by HP.

I looked for that driver via HP web page and I installed.

 

Issues vanished and I could install service pack needed.

So please check what Toshiba model you have and look for its proper driver (I noticed you use Intel Grafics Drivers too).

 

For an antivirus I would suggest you to install Avira AntiVir Free 9.0

In order to be sure you completely uninstall Norton you can use Norton Removal Tool;)

http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039

[zookmaster]

What Toshiba drivers do I need exactly?

[leofelix]

Take a look here

 

click download> choose category > choose family > choose (your) model > click GO

 

then you have to refine your search, so chose Vista and Drivers and look for the most recent Drivers for Vista which solve incompatilbilty with Vista Service Pack 1 and/or Vista Service Pack 2.

 

Once you have found it, install it and reboot.

Now you should be able to update you OS:)

[zookmaster]

Thanks. I will get on with it.