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Newbie need help

casper

By casper
in IObit Security 360

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casper Newbie

casper

Posted
Posted

Hey everyone I'm just learning the ropes when it comes to IObit security & I have done a hijack scan & I got the following log report can anyone tell me what to keep & what to get rid of, Here are the details of my first report listed below:

 

Logfile of IObit HijackScan v0.2.0.0

Scan saved at 11:34:37, on 2010-5-16

 

Running processes:

C:\windows\System32\smss.exe

C:\windows\system32\csrss.exe

C:\windows\system32\winlogon.exe

C:\windows\system32\services.exe

C:\windows\system32\lsass.exe

C:\Program Files\Avira\AntiVir Desktop\avguard.exe

C:\Program Files\Avira\AntiVir Desktop\avshadow.exe

C:\windows\system32\Ati2evxx.exe

C:\windows\system32\svchost.exe

C:\windows\system32\svchost.exe

C:\windows\System32\svchost.exe

C:\windows\system32\svchost.exe

C:\windows\system32\Ati2evxx.exe

C:\windows\system32\svchost.exe

C:\windows\system32\spoolsv.exe

C:\Program Files\Avira\AntiVir Desktop\sched.exe

C:\windows\system32\svchost.exe

C:\Program Files\Avira\AntiVir Desktop\avmailc.exe

C:\Program Files\Avira\AntiVir Desktop\AVWEBGRD.EXE

C:\Program Files\IObit\IObit Security 360\IS360srv.exe

C:\Program Files\Java\jre6\bin\jqs.exe

C:\WINDOWS\runservice.exe

C:\WINDOWS\system32\PnkBstrA.exe

C:\windows\system32\svchost.exe

C:\windows\system32\wdfmgr.exe

C:\Program Files\SPEEDB~1\VideoAcceleratorService.exe

C:\windows\System32\alg.exe

C:\windows\Explorer.EXE

C:\Program Files\SPEEDB~1\VideoAcceleratorEngine.exe

C:\windows\SOUNDMAN.EXE

C:\windows\ALCWZRD.EXE

C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe

C:\Program Files\Avira\AntiVir Desktop\avgnt.exe

C:\Program Files\Logitech\SetPointP\SetPoint.exe

C:\Program Files\EPSONS~1\EVENTM~1\EEventManager.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe

C:\Program Files\IObit\IObit Security 360\IS360tray.exe

C:\windows\system32\ctfmon.exe

C:\Program Files\CBS Software\SpeedConnect Internet Accelerator\SpeedConnectStartUp.exe

C:\Program Files\Common Files\LogiShrd\KHAL3\KHALMNPR.EXE

C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\ccc.exe

C:\Program Files\SeaMonkey\seamonkey.exe

C:\Program Files\RapidBIT\cidaemon.exe

C:\Program Files\IObit\IObit Security 360\is360.exe

C:\Program Files\IObit\IObit Security 360\a_hijackscan.exe

 

O2 - BHO: Adobe PDF Link Helper - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O2 - BHO: JQSIEStartDetectorImpl Class - {E7E6F031-17CE-4C07-BC86-EABFE594F69C} - C:\Program Files\Java\jre6\lib\deploy\jqs\ie\jqs_plugin.dll

O2 - BHO: EpsonToolBandKicker Class - {E99421FB-68DD-40F0-B4AC-B7027CAE2F1A} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll

O3 - Toolbar: EPSON Web-To-Page - {EE5D279F-081B-4404-994D-C6B60AAEBA6D} - C:\Program Files\EPSON\EPSON Web-To-Page\EPSON Web-To-Page.dll

O3 - Toolbar: Easy Photo Print - {9421DD08-935F-4701-A9CA-22DF90AC4EA6} - C:\Program Files\Epson Software\Easy Photo Print\EPTBL.dll

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [soundMan] SOUNDMAN.EXE

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [AlcWzrd] ALCWZRD.EXE

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [Alcmtr] ALCMTR.EXE

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 9.0\Reader\Reader_sl.exe"

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [RemoteControl] "C:\Program Files\CyberLink\PowerDVD\PDVDServ.exe"

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [avgnt] "C:\Program Files\Avira\AntiVir Desktop\avgnt.exe" /min

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [EvtMgr6] C:\Program Files\Logitech\SetPointP\SetPoint.exe /launchGaming

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [EEventManager] C:\PROGRA~1\EPSONS~1\EVENTM~1\EEventManager.exe

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [QuickTime Task] "C:\Program Files\QuickTime\qttask.exe" -atboottime

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [startCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [sunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [iObit Security 360] "C:\Program Files\IObit\IObit Security 360\IS360tray.exe" /autostart

O9 - Extra button: @xpsp3res.dll,-20001 - {e2e2dd38-d088-4134-82b7-f2ba38496583} - %windir%\Network Diagnostic\xpnetdiag.exe

O9 - Extra button: Windows Messenger - {FB5F1910-F110-11d2-BB9E-00C04F795683} - C:\Program Files\Messenger\msmsgs.exe

O16 - DPF: {6E32070A-766D-4EE6-879C-DC1FA91D2FC3}SoftwareDistribution.MicrosoftUpdateWebControl.1 - http://www.update.microsoft.com/microsoftupdate/v6/V5Controls/en/x86/client/muweb_site.cab?1266631298265

O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93}Java Plug-in 1.6.0_20 - http://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab

O16 - DPF: {CAFEEFAC-0016-0000-0020-ABCDEFFEDCBA}Java Plug-in 1.6.0_20 - http://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab

O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}Java Plug-in 1.6.0_20 - http://java.sun.com/update/1.6.0/jinstall-1_6_0_20-windows-i586.cab

O23 - Service: Avira AntiVir MailGuard - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avmailc.exe

O23 - Service: Avira AntiVir Scheduler - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\sched.exe

O23 - Service: Avira AntiVir Guard - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\avguard.exe

O23 - Service: Avira AntiVir WebGuard - Avira GmbH - C:\Program Files\Avira\AntiVir Desktop\AVWEBGRD.EXE

O23 - Service: Ati HotKey Poller - ATI Technologies Inc. - C:\windows\system32\Ati2evxx.exe

O23 - Service: avast! Antivirus - Unknown - .dll

O23 - Service: avast! Mail Scanner - Unknown - .dll

O23 - Service: avast! Web Scanner - Unknown - .dll

O23 - Service: Dmusrve - Unknown - .dll

O23 - Service: FLEXnet Licensing Service - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: Remote Connections Service - BitMicro Software Corporation - C:\Program Files\RapidBIT\cisvc.exe

O23 - Service: InstallDriver Table Manager - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\11\Intel 32\IDriverT.exe

O23 - Service: IS360service - IObit - C:\Program Files\IObit\IObit Security 360\IS360srv.exe

O23 - Service: Java Quick Starter - Sun Microsystems, Inc. - C:\Program Files\Java\jre6\bin\jqs.exe

O23 - Service: Lavasoft Ad-Aware Service - Lavasoft - C:\Program Files\Lavasoft\Ad-Aware\AAWService.exe

O23 - Service: Logitech Bluetooth Service - Logitech, Inc. - C:\Program Files\Common Files\LogiShrd\Bluetooth\lbtserv.exe

O23 - Service: LicCtrl Service - Unknown - C:\WINDOWS\runservice.exe

O23 - Service: Macromedia Licensing Service - Macromedia - C:\Program Files\Common Files\Macromedia Shared\Service\Macromedia Licensing.exe

O23 - Service: PnkBstrA - Unknown - C:\WINDOWS\system32\PnkBstrA.exe

O23 - Service: VideoAcceleratorService - Speedbit Ltd. - C:\Program Files\SPEEDB~1\VideoAcceleratorService.exe

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So_sad Newbie

So_sad

Posted
Posted
Hello Casper, And welcome to the forum

 

first things first:

 

1.I see you ghad 2 Antivirus on your computer

+ Remove Avira Antivirus And KEEP Avast Antivirus!

 

Hi jelrikj :smile:

 

If you look at the scan report closely, you'll notice that Avast! isn't active. Not only inactive, but it appears to have been partially uninstalled. Only Avira running.

 

I detect a preference for Avast! on your part. Version 5 is better than the previous version 4, but I certainly wouldn't go as far as instructing users to dump Avira in favor of Avast! ; not yet anyway.

 

If the user goes ahead with your recommendation at this point, he'll most likely need to uninstall Avira and re-install Avast! all over again ; since there are Avast! leftovers, this may turn out to be a bit of a challenge...

Keeping Avira would be the wiser choice here, and then looking into getting rid of Avast! leftovers.

 

===

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garybear Newbie

garybear

Posted
Posted

Hey casper!!

 

All this great wisdom, and friends ready and willing to help someone that asked for help, and then fails to respond when it is offered . Where are you casper?? Hey little ghost There are really smart people here wanting to help you. Have you been bad and mommy has taken away your PC privileges. I'm sorry friends, but this really up sets me. I will now go into read mode and say no more on this thread.:evil::evil::evil::evil:

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So_sad Newbie

So_sad

Posted
Posted

Hi Gary :smile:

 

I know what you mean. The thing is, this happens a lot with malware related topics ; people come to a forum and ask for help, then they disappear. Sometimes they read the answers, are satisfied, and leave without a word or... sometimes they post at another forum (or at multiple forums) and grab the answers they like. I don't have to tell you that this can be dangerous for their machines, following different help advice from different folks with different knowledge and techniques.

 

But sometimes they are just unable to return to the forum quickly, for multiple reasons.

 

Don't sweat over this one, Gary.. or else you may get ulcers ;-)

 

====

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garybear Newbie

garybear

Posted
Posted

Hi friend!!

 

Hi Gary :smile:

 

I know what you mean. The thing is, this happens a lot with malware related topics ; people come to a forum and ask for help, then they disappear. Sometimes they read the answers, are satisfied, and leave without a word or... sometimes they post at another forum (or at multiple forums) and grab the answers they like. I don't have to tell you that this can be dangerous for their machines, following different help advice from different folks with different knowledge and techniques.

 

But sometimes they are just unable to return to the forum quickly, for multiple reasons.

 

Don't sweat over this one, Gary.. or else you may get ulcers ;-)

 

====

Hi my friend!! They won't get any better answers than they get here. I'll try not to get up set about this. This was just a comment for casper and any one else that comes to this forum for help. Thanks for all you do my friend.==garybear

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