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Want to reinstall Advanced system Care


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Posted

Same computer ?

 

Welcome to the forum Denise Lloyd :smile:

 

If you are installing it on the same computer then there should be no problem, the licence is for one year for one computer.

If it is the same computer but you can't get it to change to the Pro version when you put in the licence code then I suggest you do Clean Install and start fresh.

If you are unsure how to do a Clean Install see This Post

 

If you have changed computers (or motherboard) then I can only suggest you send an e-mail to support@iobit.com and explain your situation in detail.

 

All the best, woz of oz

Posted

Reinstall Advanced system Care

 

Hello Woz of Oz

Thank you for your information, I certainly appreciate the reply, and hope I can get it right. I am no "fundi" and as you can see by my "oops"! problem.

I am not certain I understand everything! But I will go very slowly through the procedure you have given me.

Regards

Denise

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