Security defense problem

[w.hatton]

Each time I do a diagnose system scan when it checks security defense I get 218 problems. On checking I find that cookie defense has all entries unchecked. After carrying out the repair and on next scan the same problems appear. see attached screen shots

[solbjerg]

Hi w.hatton

Are you saying that you open the security defense and select all and click apply in each of the categories before you run the repair?

If that is so - then it is curious and I would suggest "a clean install"

Cheers

solbjerg

 

Each time I do a diagnose system scan when it checks security defense I get 218 problems. On checking I find that cookie defense has all entries unchecked. After carrying out the repair and on next scan the same problems appear. see attached screen shots

[Lily2000]

Hello w.hatton,

 

Sorry for the trouble you got, please try clean install to see if there is a problem.

 

Guide for Clean Install:

http://forums.iobit.com/showthread.php?p=39220#post39220

[w.hatton]

I have done a clean install but now I have lost my registration code. I thought I had it saved but it was a old one which has expired. Help!!!!! The problem seems to have been resolved. I have asked for a lost code to be retrieved and have been informed that it has been sent to my email address but it hasn't arrived.

[enoskype]

Hi w.hatton,

 

Was the e-mail address your registration address?

 

Cheers.

[w.hatton]

It most certainly was. I have received an email with the codes but they are the ones I had before I got a free license from this forum. Unfortunately I didn't keep a copy of the code and user name I was given at the time. Silly of me really.

[solbjerg]

Hi w.hatton

Sometimes it can be hard to copy the pertinent data - it has to be precise! No extra space before or after!!

Please try again if you have the pertinent code

Cheers

solbjerg

 

 

It most certainly was. I have received an email with the codes but they are the ones I had before I got a free license from this forum. Unfortunately I didn't keep a copy of the code and user name I was given at the time. Silly of me really.

[enoskype]

A wild suggestion

 

How about trying Undelete of IObit Toolbox for the License.dat file? :?:

What are the tools are for?:mrgreen:

 

Cheers.

[Lily2000]

I have done a clean install but now I have lost my registration code. I thought I had it saved but it was a old one which has expired. Help!!!!! The problem seems to have been resolved. I have asked for a lost code to be retrieved and have been informed that it has been sent to my email address but it hasn't arrived.

 

Hello w.hatton,

 

Please kindly send us (prosupport@iobit.com) the invoice or receipt when purchasing Advanced SystemCare 3 Pro (also including your valid email address, reference) so that we can help you find your license information.

[w.hatton]

The problem is not my purchased license as this has now expired. I was given a free license for 1 year by IObit from their web site after it was advertised as a free give away on the forum. I applied for a free license and got one. It is this license that I don't have the code for.