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First log file


Wrykas

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Posted

Here's my first HijackThis log file. Wanting to see if anyone can make sense of it and/or see any problems that can be fixed, thank you.

 

 

 

 

Logfile of IObit HijackScan v1.0.2.0

Scan saved at 4:19:31, on 2010-11-1

 

Running processes:

C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files (x86)\Bonjour\mDNSResponder.exe

C:\Program Files (x86)\Common Files\Motive\McciCMService.exe

C:\Program Files (x86)\Common Files\Motive\McciCMService.exe

C:\Windows\SysWOW64\PnkBstrA.exe

C:\Windows\SysWOW64\PnkBstrB.exe

C:\Windows\SysWOW64\PnkBstrB.exe

C:\Windows\SysWOW64\PnkBstrB.exe

C:\Windows\SysWOW64\PnkBstrB.exe

C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe

C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe

C:\hp\support\hpsysdrv.exe

C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe

C:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe

C:\Program Files (x86)\HP\HP Software Update\hpwuSchd2.exe

C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\iTunes\iTunesHelper.exe

C:\Program Files (x86)\IObit\Advanced SystemCare 3\AWC.exe

C:\Program Files (x86)\Hewlett-Packard\KBD\kbd.exe

C:\Program Files (x86)\Hewlett-Packard\KBD\kbd.exe

C:\Program Files (x86)\Hewlett-Packard\KBD\kbd.exe

C:\Program Files (x86)\IObit\Advanced SystemCare 3\Sup_SmartRAM.exe

C:\Program Files (x86)\IObit\IObit Security 360\is360.exe

C:\Program Files (x86)\IObit\IObit Security 360\is360tray.exe

C:\Program Files (x86)\IObit\IObit Security 360\IS360srv.exe

C:\Program Files (x86)\IObit\IObit Security 360\a_hijackscan.exe

C:\Program Files (x86)\Mozilla Firefox\firefox.exe

C:\Program Files (x86)\Mozilla Firefox\plugin-container.exe

 

O2 - BHO: Adobe PDF Link Helper - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files (x86)\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

O4 - HKCU|\Software\Microsoft\Windows\CurrentVersion\Run\: [ehTray.exe] C:\Windows\ehome\ehTray.exe

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [hpsysdrv] c:\hp\support\hpsysdrv.exe

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [KBD] C:\Program Files (x86)\Hewlett-Packard\KBD\KbdStub.EXE

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [TSMAgent] "c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\TSMAgent.exe"

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [CLMLServer for HP TouchSmart] "c:\Program Files (x86)\Hewlett-Packard\TouchSmart\Media\Kernel\CLML\CLMLSvc.exe"

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [HP Software Update] c:\Program Files (x86)\HP\HP Software Update\HPWuSchd2.exe

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [sunJavaUpdateSched] "C:\Program Files (x86)\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [EVGAPrecision] "C:\Program Files (x86)\EVGA Precision\EVGAPrecisionWrapper.exe" /s

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [QuickTime Task] "C:\Program Files (x86)\QuickTime\QTTask.exe" -atboottime

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [iTunesHelper] "C:\Program Files (x86)\iTunes\iTunesHelper.exe"

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [iObit Security 360] "C:\Program Files (x86)\IObit\IObit Security 360\IS360tray.exe" /autostart

O16 - DPF: {30528230-99f7-4bb4-88d8-fa1d4f56a2ab}YInstHelper.YInstStarter.1 - C:\Program Files (x86)\Yahoo!\Common\Yinsthelper.dll

O16 - DPF: {6C269571-C6D7-4818-BCA4-32A035E8C884}CTSUENG.CTSUEngCtrl.1 - http://ccfiles.creative.com/Web/softwareupdate/su/ocx/15101/CTSUEng.cab

O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93}Java Plug-in 1.6.0_18 - http://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab

O16 - DPF: {CAFEEFAC-0016-0000-0007-ABCDEFFEDCBA}Java Plug-in 1.6.0_07 - http://java.sun.com/update/1.6.0/jinstall-1_6_0_07-windows-i586.cab

O16 - DPF: {CAFEEFAC-0016-0000-0018-ABCDEFFEDCBA}Java Plug-in 1.6.0_18 - http://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab

O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}Java Plug-in 1.6.0_18 - http://java.sun.com/update/1.6.0/jinstall-1_6_0_18-windows-i586.cab

O16 - DPF: {E0FEE963-BB53-4215-81AD-B28C77384644}McciAppsX.WebBrowserType.1 - https://pattcw.att.motive.com/wizlet/DSLActivation/static/installer/ATTInternetInstaller64.cab

O16 - DPF: {F6ACF75C-C32C-447B-9BEF-46B766368D29}CTPID.CTPIDCtrl.1 - http://ccfiles.creative.com/Web/softwareupdate/su2/ocx/15111/CTPID.cab

O23 - Service: Apple Mobile Device (Apple Mobile Device) - Apple Inc. - C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

O23 - Service: Bonjour Service (Bonjour Service) - Apple Inc. - C:\Program Files (x86)\Bonjour\mDNSResponder.exe

O23 - Service: DCOM Server Process Launcher (DcomLaunch) - Unknown -

O23 - Service: Diagnostic Policy Service (DPS) - Unknown -

O23 - Service: Windows Media Center Service Launcher (ehstart) - Unknown - %windir%\system32\svchost.exe

O23 - Service: Group Policy Client (gpsvc) - Unknown -

O23 - Service: HP Health Check Service (HP Health Check Service) - Hewlett-Packard - c:\Program Files (x86)\Hewlett-Packard\HP Health Check\hphc_service.exe

O23 - Service: Windows CardSpace (idsvc) - Unknown - %systemroot%\Microsoft.NET\Framework64\v3.0\Windows Communication Foundation\infocard.exe

O23 - Service: iPod Service (iPod Service) - Apple Inc. - C:\Program Files\iPod\bin\iPodService.exe

O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe

O23 - Service: McciCMService (McciCMService) - Alcatel-Lucent - C:\Program Files (x86)\Common Files\Motive\McciCMService.exe

O23 - Service: McciCMService64 (McciCMService64) - Alcatel-Lucent - C:\Program Files\Common Files\Motive\McciCMService.exe

O23 - Service: McAfee Security Scan Component Host Service (McComponentHostService) - McAfee, Inc. - C:\Program Files (x86)\McAfee Security Scan\2.0.181\McCHSvc.exe

O23 - Service: Net.Tcp Port Sharing Service (NetTcpPortSharing) - Unknown - %systemroot%\Microsoft.NET\Framework64\v3.0\Windows Communication Foundation\SMSvcHost.exe

O23 - Service: Norton Internet Security (Norton Internet Security) - Unknown - C:\Program Files (x86)\Norton Internet Security\Engine\16.0.0.125\ccSvcHst.exe

O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe

O23 - Service: PnkBstrA (PnkBstrA) - Unknown - C:\Windows\system32\PnkBstrA.exe

O23 - Service: PnkBstrB (PnkBstrB) - Unknown - C:\Windows\system32\PnkBstrB.exe

O23 - Service: Quality Windows Audio Video Experience (QWAVE) - Unknown - %windir%\system32\svchost.exe

O23 - Service: Remote Procedure Call (RPC) (RpcSs) - Unknown -

O23 - Service: Security Accounts Manager (SamSs) - Unknown -

O23 - Service: Secondary Logon (seclogon) - Unknown - %windir%\system32\svchost.exe

O23 - Service: Distributed Link Tracking Client (TrkWks) - Unknown -

O23 - Service: Windows Modules Installer (TrustedInstaller) - Unknown -

O23 - Service: Diagnostic Service Host (WdiServiceHost) - Unknown -

O23 - Service: Diagnostic System Host (WdiSystemHost) - Unknown -

O23 - Service: Windows Media Player Network Sharing Service (WMPNetworkSvc) - Unknown - %ProgramFiles%\Windows Media Player\wmpnetwk.exe

O23 - Service: Yahoo! Updater (YahooAUService) - Yahoo! Inc. - C:\Program Files (x86)\Yahoo!\SoftwareUpdate\YahooAUService.exe

O23 - Service: IS360service (IS360service) - IObit - C:\Program Files (x86)\IObit\IObit Security 360\IS360srv.exe

Posted

Hello and welcome to IOBit Forums. My name is Dave. I will be helping you out with your particular problem on your computer. I am working under the guidance of one of the specialist of this forum so it may take a bit longer to process your logs.

 

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.

2. The fixes are specific to your problem and should only be used for this issue on this machine.

3. If you don't know or understand something, please don't hesitate to ask.

4. Please DO NOT run any other tools or scans while I am helping you.

5. It is important that you reply to this thread. Do not start a new topic.

6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.

7. Absence of symptoms does not mean that everything is clear.

 

What sort of problems are you having with your computer?

 

SUPERAntiSpyware

 

If you already have SUPERAntiSpyware be sure to check for updates before scanning!

 

Download SuperAntispyware Free Edition (SAS)

* Double-click the icon on your desktop to run the installer.

* When asked to Update the program definitions, click Yes

* If you encounter any problems while downloading the updates, manually download and unzip them from here

* Next click the Preferences button.

 

•Under Start-Up Options uncheck Start SUPERAntiSpyware when Windows starts

* Click the Scanning Control tab.

* Under Scanner Options make sure only the following are checked:

 

•Close browsers before scanning

•Scan for tracking cookies

•Terminate memory threats before quarantining

Please leave the others unchecked

 

•Click the Close button to leave the control center screen.

 

* On the main screen click Scan your computer

* On the left check the box for the drive you are scanning.

* On the right choose Perform Complete Scan

* Click Next to start the scan. Please be patient while it scans your computer.

* After the scan is complete a summary box will appear. Click OK

* Make sure everything in the white box has a check next to it, then click Next

* It will quarantine what it found and if it asks if you want to reboot, click Yes

 

•To retrieve the removal information please do the following:

•After reboot, double-click the SUPERAntiSpyware icon on your desktop.

•Click Preferences. Click the Statistics/Logs tab.

 

•Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.

 

•It will open in your default text editor (preferably Notepad).

•Save the notepad file to your desktop by clicking (in notepad) File > Save As...

 

* Save the log somewhere you can easily find it. (normally the desktop)

* Click close and close again to exit the program.

*Copy and Paste the log in your post.

***************************************

http://img233.imageshack.us/img233/7729/mbamicontw5.gif Please download Malwarebytes Anti-Malware from here.

 

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Full Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • Please save the log to a location you will remember.
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the entire report in your next reply.

Extra Note:

 

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.

****************************************

Download Security Check by screen317 from one of the following links and save it to your desktop.

 

Link 1

Link 2

 

* Unzip SecurityCheck.zip and a folder named Security Check should appear.

* Open the Security Check folder and double-click Security Check.bat

* Follow the on-screen instructions inside of the black box.

* A Notepad document should open automatically called checkup.txt

* Post the contents of that document in your next reply.

 

Note: If a security program requests permission from dig.exe to access the Internet, allow it to do so.

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