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Ok. Let's do some cleanup.


* Click START then RUN - Vista users press the Windows Key and the R keys together for the Run box.

* Now type commy /uninstall in the runbox

* Make sure there's a space between commy and /Uninstall

* Then hit Enter


* The above procedure will:

* Delete the following:

* ComboFix and its associated files and folders.

* Reset the clock settings.

* Hide file extensions, if required.

* Hide System/Hidden files, if required.

* Set a new, clean Restore Point.


If the above doesn't work, please do this:


Delete the Combo-Fix.exe file, C:\Combo-Fix folder, C:\QooBox folder, C:\WINDOWS\nircmd.exe, C:\combo-fix.txt and C:\Combo-Fix-quarantined-files.txt



Clean out your temporary internet files and temp files.

Download TFC by OldTimer to your desktop.


Double-click TFC.exe to run it.


Note: If you are running on Vista, right-click on the file and choose Run As Administrator


TFC will close all programs when run, so make sure you have saved all your work before you begin.


* Click the Start button to begin the cleaning process.

* Depending on how often you clean temp files, execution time should be anywhere from a few seconds to a minute or two.

* Please let TFC run uninterrupted until it is finished.


Once TFC is finished it should restart your computer. If it does not, please manually restart the computer yourself to ensure a complete cleaning.


Use the Secunia Software Inspector to check for out of date software.


•Click Start Now


•Check the box next to Enable thorough system inspection.


•Click Start


•Allow the scan to finish and scroll down to see if any updates are needed.

•Update anything listed.




Go to Microsoft Windows Update and get all critical updates.




I suggest using WOT - Web of Trust. WOT is a free Internet security addon for your browser. It will keep you safe from online scams, identity theft, spyware, spam, viruses and unreliable shopping sites. WOT warns you before you interact with a risky website. It's easy and it's free.


SpywareBlaster- Secure your Internet Explorer to make it harder for ActiveX programs to run on your computer. Also stop certain cookies from being added to your computer when running Mozilla based browsers like Firefox.

* Using SpywareBlaster to protect your computer from Spyware and Malware

* If you don't know what ActiveX controls are, see here


Protect yourself against spyware using the Immunize feature in Spybot - Search & Destroy. Guide: Use Spybot's Immunize Feature to prevent spyware infection in real-time. Note: To ensure you have the latest Immunizations always update Spybot - Search & Destroy before Immunizing. Spybot - Search & Destroy FAQ


Check out Keeping Yourself Safe On The Web for tips and free tools to help keep you safe in the future.


Also see Slow Computer? It may not be Malware for free cleaning/maintenance tools to help keep your computer running smoothly.

Safe Surfing!

Please run this scan and post the log for the Administration.


* Open IObit Security 360.

* Click the Update button and download any available updates.

* Choose Quarantine threats when removing them in Scan Parameters of Scan Setting in Options.

* Click Apply and OK buttons.

* Next (on the left) click the Scan button.

* Choose the Full Scan (Scan all hard drives in your computer) option to begin the scan.

* Once the scan has completed click Remove

* Next click Save a Report

* Post the IObit Security 360.log in your next reply.

Thank you.

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360 log


IObit Security 360


OS:Windows XP


Define Version:2042

Time Elapsed:01:23:12

Objects Scanned:80603

Threats Found:3



Trojan.Agent, File, D:\System Volume Information\_restore{DC8CF520-3614-47D2-9B23-D0FC7A60C4CC}\RP19\A0007353.exe, 11-19115

Trojan.Agent, File, D:\System Volume Information\_restore{DC8CF520-3614-47D2-9B23-D0FC7A60C4CC}\RP19\A0007354.exe, 11-19115

Trojan.Agent, File, D:\System Volume Information\_restore{DC8CF520-3614-47D2-9B23-D0FC7A60C4CC}\RP19\A0007355.exe, 11-19115

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