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i think im infected hijack this log please

jsr27

By jsr27
in Spyware-Malware Removal Help!

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jsr27 Newbie

jsr27

Posted
Posted

:-( Hey everyone im having some ISSUES!!!! when i type in a website address on ie8 it keeps redirecting me to a page thats saying im blocked. im using windows 7 and ie8. i would appreciate anyones help. heres my hijack this log: Logfile of IObit HijackScan v1.0.2.0

Scan saved at 19:30:56, on 2011-1-22

 

Running processes:

C:\Program Files (x86)\IObit\IObit Security 360\IS360srv.exe

C:\Program Files (x86)\IObit\IObit Security 360\IS360srv.exe

C:\Program Files (x86)\Common Files\PC Tools\sMonitor\StartManSvc.exe

C:\Windows\SysWOW64\rpcnet.exe

C:\Windows\SysWOW64\rpcnet.exe

C:\Windows\SysWOW64\rpcnet.exe

C:\Windows\SysWOW64\rpcnet.exe

C:\Windows\SysWOW64\rpcnet.exe

C:\Program Files (x86)\IObit\Advanced SystemCare 3\AWC.exe

C:\Program Files (x86)\Sunbelt Software\VIPRE\SBPIMSvc.exe

C:\Program Files (x86)\Sunbelt Software\VIPRE\SBPIMSvc.exe

C:\Program Files (x86)\Sunbelt Software\VIPRE\SBPIMSvc.exe

C:\Program Files (x86)\Sunbelt Software\VIPRE\SBPIMSvc.exe

C:\Program Files (x86)\Sunbelt Software\VIPRE\SBPIMSvc.exe

C:\Program Files (x86)\Sunbelt Software\VIPRE\SBPIMSvc.exe

C:\Program Files (x86)\Sunbelt Software\VIPRE\SBPIMSvc.exe

C:\Program Files (x86)\Common Files\PC Tools\sMonitor\SSDMonitor.exe

C:\Program Files (x86)\IObit\IObit Security 360\is360tray.exe

C:\Program Files (x86)\Sunbelt Software\VIPRE\SBAMTray.exe

C:\Program Files (x86)\Sunbelt Software\VIPRE\SBAMSvc.exe

C:\Program Files (x86)\Sunbelt Software\VIPRE\SBAMSvc.exe

C:\Program Files (x86)\Sunbelt Software\VIPRE\SBAMSvc.exe

C:\Program Files (x86)\Sunbelt Software\VIPRE\SBAMSvc.exe

C:\Program Files (x86)\Sunbelt Software\VIPRE\SBAMSvc.exe

C:\Program Files (x86)\Sunbelt Software\VIPRE\SBAMSvc.exe

C:\Program Files (x86)\Sunbelt Software\VIPRE\SBAMSvc.exe

C:\Program Files (x86)\Sunbelt Software\VIPRE\SBAMSvc.exe

C:\Program Files (x86)\Sunbelt Software\VIPRE\SBAMSvc.exe

C:\Program Files (x86)\Sunbelt Software\VIPRE\SBAMSvc.exe

C:\Program Files (x86)\IObit\Advanced SystemCare 3\Sup_SmartRAM.exe

C:\Program Files (x86)\Vuze\Azureus.exe

C:\Program Files (x86)\IObit\IObit Security 360\is360.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Program Files (x86)\Internet Explorer\iexplore.exe

C:\Windows\SysWOW64\Macromed\Flash\FlashUtil10l_ActiveX.exe

C:\Program Files (x86)\IObit\IObit Security 360\a_hijackscan.exe

 

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files (x86)\Java\jre6\bin\jp2ssv.dll

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [sSDMonitor] C:\Program Files (x86)\Common Files\PC Tools\sMonitor\SSDMonitor.exe

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [iObit Security 360] "C:\Program Files (x86)\IObit\IObit Security 360\IS360tray.exe" /autostart

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [sBAMTray] "C:\Program Files (x86)\Sunbelt Software\VIPRE\SBAMTray.exe"

O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000}SwCtl.SwCtl.11 - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab

O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93}Java Plug-in 1.6.0_23 - http://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab

O16 - DPF: {CAFEEFAC-0016-0000-0023-ABCDEFFEDCBA}Java Plug-in 1.6.0_23 - http://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab

O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}Java Plug-in 1.6.0_23 - http://java.sun.com/update/1.6.0/jinstall-1_6_0_23-windows-i586.cab

O23 - Service: SAS Core Service (!SASCORE) - SUPERAntiSpyware.com - C:\Program Files\SUPERAntiSpyware\SASCORE64.EXE

O23 - Service: Windows CardSpace (idsvc) - Unknown - %systemroot%\Microsoft.NET\Framework64\v3.0\Windows Communication Foundation\infocard.exe

O23 - Service: IS360service (IS360service) - IObit - C:\Program Files (x86)\IObit\IObit Security 360\IS360srv.exe

O23 - Service: Net.Tcp Port Sharing Service (NetTcpPortSharing) - Unknown - %systemroot%\Microsoft.NET\Framework64\v3.0\Windows Communication Foundation\SMSvcHost.exe

O23 - Service: O&O Defrag (OODefragAgent) - O&O Software GmbH - C:\Program Files\OO Software\Defrag\oodag.exe

O23 - Service: PC Tools Startup and Shutdown Monitor service (PCToolsSSDMonitorSvc) - PC Tools - C:\Program Files (x86)\Common Files\PC Tools\sMonitor\StartManSvc.exe

O23 - Service: Quality Windows Audio Video Experience (QWAVE) - Unknown - %windir%\system32\svchost.exe

O23 - Service: Remote Procedure Call (RPC) Net (rpcnet) - Absolute Software Corp. - C:\Windows\SysWOW64\rpcnet.exe

O23 - Service: VIPRE Antivirus Premium (SBAMSvc) - Sunbelt Software - C:\Program Files (x86)\Sunbelt Software\VIPRE\SBAMSvc.exe

O23 - Service: SB Recovery Service (SBPIMSvc) - Sunbelt Software - C:\Program Files (x86)\Sunbelt Software\VIPRE\SBPIMSvc.exe

O23 - Service: Secondary Logon (seclogon) - Unknown - %windir%\system32\svchost.exe

O23 - Service: Block Level Backup Engine Service (wbengine) - Unknown - %systemroot%\system32\wbengine.exe

O23 - Service: Windows Media Player Network Sharing Service (WMPNetworkSvc) - Unknown - %PROGRAMFILES%\Windows Media Player\wmpnetwk.exe

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Superdave Newbie

Superdave

Posted
Posted

Hello and welcome to IOBit Forums. My name is Dave. I will be helping you out with your particular problem on your computer.

 

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.

2. The fixes are specific to your problem and should only be used for this issue on this machine.

3. If you don't know or understand something, please don't hesitate to ask.

4. Please DO NOT run any other tools or scans while I am helping you.

5. It is important that you reply to this thread. Do not start a new topic.

6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.

7. Absence of symptoms does not mean that everything is clear.

 

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.

 

Sorry for being so late in getting back to you.

 

SUPERAntiSpyware

 

If you already have SUPERAntiSpyware be sure to check for updates before scanning!

 

Download SuperAntispyware Free Edition (SAS)

* Double-click the icon on your desktop to run the installer.

* When asked to Update the program definitions, click Yes

* If you encounter any problems while downloading the updates, manually download and unzip them from here

* Next click the Preferences button.

 

•Under Start-Up Options uncheck Start SUPERAntiSpyware when Windows starts

* Click the Scanning Control tab.

* Under Scanner Options make sure only the following are checked:

 

•Close browsers before scanning

•Scan for tracking cookies

•Terminate memory threats before quarantining

•Please leave the others unchecked

 

•Click the Close button to leave the control center screen.

 

* On the main screen click Scan your computer

* On the left check the box for the drive you are scanning.

* On the right choose Perform Complete Scan

* Click Next to start the scan. Please be patient while it scans your computer.

* After the scan is complete a summary box will appear. Click OK

* Make sure everything in the white box has a check next to it, then click Next

* It will quarantine what it found and if it asks if you want to reboot, click Yes

 

•To retrieve the removal information please do the following:

•After reboot, double-click the SUPERAntiSpyware icon on your desktop.

•Click Preferences. Click the Statistics/Logs tab.

 

•Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.

 

•It will open in your default text editor (preferably Notepad).

•Save the notepad file to your desktop by clicking (in notepad) File > Save As...

 

* Save the log somewhere you can easily find it. (normally the desktop)

* Click close and close again to exit the program.

*Copy and Paste the log in your post.

**********************************************

 

 

Please download Malwarebytes Anti-Malware from here.

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Full Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • Please save the log to a location you will remember.
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the entire report in your next reply.

Extra Note:

 

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.

*************************************************

Download Security Check by screen317 from one of the following links and save it to your desktop.

 

Link 1

Link 2

 

* Unzip SecurityCheck.zip and a folder named Security Check should appear.

* Open the Security Check folder and double-click Security Check.bat

* Follow the on-screen instructions inside of the black box.

* A Notepad document should open automatically called checkup.txt

* Post the contents of that document in your next reply.

 

Note: If a security program requests permission from dig.exe to access the Internet, allow it to do so.

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