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Problems opening applications


Pops

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Two thirds of the time I have to click on an application twice to get it to open. As well Windows Media Player can take forty seconds to open when I open an attachment in my email that requires that program and a futher thirty or forty seconds before it plays. Another thing that happens is after booting up and logging into Windows the screen goes black for about a minute.

 

I am running AVG and iobit security 360 v1.61 on Windows Vista. This started awhile ago when I was running a different anti-virus program. I have completely removed that program. I ran a AVG scan, a Super AntiSpyware scan and used the iobit security 360. I have run almost all functions of iobit system care as well. Can you please look at the Hijack scan and see if anyone can find a culprit causing these problems.

 

I thank you in advance for any help.

 

Logfile of IObit HijackScan v0.2.0.0

Scan saved at 11:47:48, on 2011-4-13

 

Running processes:

C:\Windows\System32\smss.exe

C:\Windows\system32\csrss.exe

C:\Windows\system32\csrss.exe

C:\Windows\system32\wininit.exe

C:\Windows\system32\services.exe

C:\Windows\system32\lsass.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\winlogon.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\nvvsvc.exe

C:\Windows\system32\svchost.exe

C:\Windows\System32\svchost.exe

C:\Windows\System32\svchost.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\SLsvc.exe

C:\Windows\system32\rundll32.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\svchost.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\taskeng.exe

C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe

C:\Program Files\IObit\Smart Defrag 2\SmartDefrag.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Program Files\AVG\AVG10\avgfws.exe

C:\Program Files\AVG\AVG10\avgwdsvc.exe

C:\Windows\system32\svchost.exe

c:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\Windows\System32\svchost.exe

C:\Windows\System32\svchost.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\svchost.exe

C:\Windows\System32\svchost.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Windows\system32\SearchIndexer.exe

C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\WUDFHost.exe

C:\Program Files\AVG\AVG10\avgam.exe

C:\Program Files\AVG\AVG10\avgnsx.exe

C:\Program Files\AVG\AVG10\avgrsx.exe

C:\Program Files\AVG\AVG10\avgchsvx.exe

C:\Program Files\AVG\AVG10\avgcsrvx.exe

C:\Program Files\AVG\AVG10\avgcsrvx.exe

C:\Program Files\AVG\AVG10\avgemcx.exe

C:\Program Files\AVG\AVG10\avgtray.exe

C:\Program Files\BillP Studios\WinPatrol\WinPatrol.exe

C:\WINDOWS\RtHDVCpl.exe

C:\WINDOWS\System32\rundll32.exe

C:\hp\KBD\kbd.exe

C:\hp\support\hpsysdrv.exe

C:\Program Files\Roxio\CinePlayer\DMXLauncher.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\WINDOWS\ehome\ehtray.exe

C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe

C:\Program Files\shaw\bin\shawsupport.exe

C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe

C:\Windows\ehome\ehmsas.exe

C:\Windows\system32\svchost.exe

C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe

C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe

C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe

C:\Program Files\IObit\IObit Security 360\is360.exe

C:\Program Files\IObit\IObit Security 360\is360tray.exe

C:\Program Files\IObit\IObit Security 360\IS360srv.exe

C:\Program Files\Application Updater\ApplicationUpdater.exe

C:\Program Files\Common Files\Spigot\Search Settings\SearchSettings.exe

C:\Program Files\IObit\IObit Security 360\a_hijackscan.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Windows\system32\DllHost.exe

 

O2 - BHO: IObit Toolbar - {0BDA0769-FD72-49F4-9266-E1FB004F4D8F} - C:\Program Files\IObit Toolbar\IE\4.3\iobitToolbarIE.dll

O2 - BHO: Adobe PDF Link Helper - {18DF081C-E8AD-4283-A596-FA578C2EBDC3} - C:\Program Files\Common Files\Adobe\Acrobat\ActiveX\AcroIEHelperShim.dll

O2 - BHO: AVG Safe Search - {3CA2F312-6F6E-4B53-A66E-4E65E497C8C0} - C:\Program Files\AVG\AVG10\avgssie.dll

O2 - BHO: Windows Live ID Sign-in Helper - {9030D464-4C02-4ABF-8ECC-5164760863C6} - C:\Program Files\Common Files\Microsoft Shared\Windows Live\WindowsLiveLogin.dll

O2 - BHO: Java Plug-In 2 SSV Helper - {DBC80044-A445-435b-BC74-9C25C1C588A9} - C:\Program Files\Java\jre6\bin\jp2ssv.dll

O3 - Toolbar: IObit Toolbar - {0BDA0769-FD72-49F4-9266-E1FB004F4D8F} - C:\Program Files\IObit Toolbar\IE\4.3\iobitToolbarIE.dll

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [AVG_TRAY] C:\Program Files\AVG\AVG10\avgtray.exe

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [WinPatrol] C:\Program Files\BillP Studios\WinPatrol\winpatrol.exe -expressboot

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [shawnotify] c:\progra~1\shaw\update\siuloader.exe /notify

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [RtHDVCpl] RtHDVCpl.exe

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [NvMediaCenter] RUNDLL32.EXE C:\Windows\system32\NvMcTray.dll,NvTaskbarInit

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [NvCplDaemon] RUNDLL32.EXE C:\Windows\system32\NvCpl.dll,NvStartup

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [KBD] C:\HP\KBD\KBD.EXE

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [hpsysdrv] c:\hp\support\hpsysdrv.exe

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [DMXLauncher] "C:\Program Files\Roxio\CinePlayer\DMXLauncher.exe"

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [startCCC] "C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CLIStart.exe" MSRun

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [sunJavaUpdateSched] "C:\Program Files\Common Files\Java\Java Update\jusched.exe"

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [Adobe Reader Speed Launcher] "C:\Program Files\Adobe\Reader 10.0\Reader\Reader_sl.exe"

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [QuickTime Task] "C:\Program Files\QuickTime\QTTask.exe" -atboottime

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [iObit Security 360] "C:\Program Files\IObit\IObit Security 360\IS360tray.exe" /autostart

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: []

O4 - HKLM\Software\Microsoft\Windows\CurrentVersion\Run\: [searchSettings] "C:\Program Files\Common Files\Spigot\Search Settings\SearchSettings.exe"

O16 - DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B}QuickTime.QuickTime.9 - http://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab

O16 - DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533}ODC.DcodeManifest.1 - https://oas.support.microsoft.com/ActiveX/MSDcode.cab

O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000}SwCtl.SwCtl.11 - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab

O16 - DPF: {1851174C-97BD-4217-A0CC-E908F60D5B7A}HPISDataManager.Datamgr.1 - https://h50203.www5.hp.com/HPISWeb/Customer/cabs/HPISDataManager.CAB

O16 - DPF: {233C1507-6A77-46A4-9443-F871F945D258}SWCtl.SWCtl.11 - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab

O16 - DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203}HPGMNRev.GMNRev.109 - http://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection2.cab

O16 - DPF: {82774781-8F4E-11D1-AB1C-0000F8773BF0}DLC.DLC.5 - https://transfers.ds.microsoft.com/FTM/TransferSource/grTransferCtrl.cab

O16 - DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93}Java Plug-in 1.6.0_24 - http://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab

O16 - DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA}Java Plug-in 1.6.0_24 - http://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab

O16 - DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA}Java Plug-in 1.6.0_24 - http://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab

O16 - DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147}Windows Live Hotmail Photo Upload Tool - http://gfx1.hotmail.com/mail/w4/m3/photouploadcontrol/VistaMSNPUplden-ca.cab

O23 - Service: Adobe Active File Monitor V8 - Adobe Systems Incorporated - C:\Program Files\Adobe\Elements Organizer 8.0\PhotoshopElementsFileAgent.exe

O23 - Service: AVG Firewall - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\avgfws.exe

O23 - Service: AVGIDSAgent - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe

O23 - Service: AVG WatchDog - AVG Technologies CZ, s.r.o. - C:\Program Files\AVG\AVG10\avgwdsvc.exe

O23 - Service: Symantec Lic NetConnect service - Unknown - c:\Program Files\Common Files\Symantec Shared\ccSvcHst.exe

O23 - Service: DJVG - Unknown - C:\Users\Napa\AppData\Local\Temp\DJVG.exe

O23 - Service: Windows Media Center Service Launcher - Unknown - %windir%\system32\svchost.exe

O23 - Service: FLEXnet Licensing Service - Acresso Software Inc. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: FlipShare Service - Unknown - C:\Program Files\Flip Video\FlipShare\FlipShareService.exe

O23 - Service: Group Policy Client - Unknown - %windir%\system32\svchost.exe

O23 - Service: Google Updater Service - Google - C:\Program Files\Google\Common\Google Updater\GoogleUpdaterService.exe

O23 - Service: Windows CardSpace - Unknown - %systemroot%\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe

O23 - Service: LightScribeService Direct Disc Labeling Service - Hewlett-Packard Company - c:\Program Files\Common Files\LightScribe\LSSrvc.exe

O23 - Service: Net.Tcp Port Sharing Service - Unknown - %systemroot%\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe

O23 - Service: NVIDIA Display Driver Service - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe

O23 - Service: Quality Windows Audio Video Experience - Unknown - %windir%\system32\svchost.exe

O23 - Service: Roxio UPnP Renderer 10 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 10\RoxioUPnPRenderer10.exe

O23 - Service: Roxio Upnp Server 10 - Sonic Solutions - C:\Program Files\Roxio\Digital Home 10\RoxioUpnpService10.exe

O23 - Service: LiveShare P2P Server 10 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxLiveShare10.exe

O23 - Service: RoxMediaDB10 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxMediaDB10.exe

O23 - Service: Roxio Hard Drive Watcher 10 - Sonic Solutions - C:\Program Files\Common Files\Roxio Shared\10.0\SharedCOM\RoxWatch10.exe

O23 - Service: Secondary Logon - Unknown - %windir%\system32\svchost.exe

O23 - Service: stllssvr - MicroVision Development, Inc. - c:\Program Files\Common Files\SureThing Shared\stllssvr.exe

O23 - Service: Windows Media Player Network Sharing Service - Unknown - %ProgramFiles%\Windows Media Player\wmpnetwk.exe

O23 - Service: WVPPSWYQPTP - Unknown - C:\Users\Napa\AppData\Local\Temp\WVPPSWYQPTP.exe

O23 - Service: XAudioService - Conexant Systems, Inc. - C:\Windows\system32\DRIVERS\xaudio.exe

O23 - Service: ZWBVY - Unknown - C:\Users\Napa\AppData\Local\Temp\ZWBVY.exe

O23 - Service: IS360service - IObit - C:\Program Files\IObit\IObit Security 360\IS360srv.exe

O23 - Service: Application Updater - Spigot, Inc. - C:\Program Files\Application Updater\ApplicationUpdater.exe

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Hello and welcome to IOBit Forums. My name is Dave. I will be helping you out with your particular problem on your computer.

 

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.

2. The fixes are specific to your problem and should only be used for this issue on this machine.

3. If you don't know or understand something, please don't hesitate to ask.

4. Please DO NOT run any other tools or scans while I am helping you.

5. It is important that you reply to this thread. Do not start a new topic.

6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.

7. Absence of symptoms does not mean that everything is clear.

 

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.

*****************************************************

You still have traces of Symantec on your computer. Please run this Removal Tool below.

Norton Removal Tool

 

Please go to Jotti's malware scan

(If more than one file needs scanned they must be done separately and links posted for each one)

 

* Copy the file path in the below Code box:

 

C:\Users\Napa\AppData\Local\Temp\ZWBVY.exe

 

* At the upload site, click once inside the window next to Browse.

* Press Ctrl+V on the keyboard (both at the same time) to paste the file path into the window.

* Next click Submit file

* Your file will possibly be entered into a queue which normally takes less than a minute to clear.

* This will perform a scan across multiple different virus scanning engines.

* Important: Wait for all of the scanning engines to complete.

* Once the scan is finished, Copy and then Paste the link in the address bar into your next reply.

******************************************************

SUPERAntiSpyware

 

If you already have SUPERAntiSpyware be sure to check for updates before scanning!

 

Download SuperAntispyware Free Edition (SAS)

* Double-click the icon on your desktop to run the installer.

* When asked to Update the program definitions, click Yes

* If you encounter any problems while downloading the updates, manually download and unzip them from here

* Next click the Preferences button.

 

•Under Start-Up Options uncheck Start SUPERAntiSpyware when Windows starts

* Click the Scanning Control tab.

* Under Scanner Options make sure only the following are checked:

 

•Close browsers before scanning

•Scan for tracking cookies

•Terminate memory threats before quarantining

Please leave the others unchecked

 

•Click the Close button to leave the control center screen.

 

* On the main screen click Scan your computer

* On the left check the box for the drive you are scanning.

* On the right choose Perform Complete Scan

* Click Next to start the scan. Please be patient while it scans your computer.

* After the scan is complete a summary box will appear. Click OK

* Make sure everything in the white box has a check next to it, then click Next

* It will quarantine what it found and if it asks if you want to reboot, click Yes

 

•To retrieve the removal information please do the following:

•After reboot, double-click the SUPERAntiSpyware icon on your desktop.

•Click Preferences. Click the Statistics/Logs tab.

 

•Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.

 

•It will open in your default text editor (preferably Notepad).

•Save the notepad file to your desktop by clicking (in notepad) File > Save As...

 

* Save the log somewhere you can easily find it. (normally the desktop)

* Click close and close again to exit the program.

*Copy and Paste the log in your post.

*************************************

 

Please download Malwarebytes Anti-Malware from here.

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Full Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • Please save the log to a location you will remember.
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the entire report in your next reply.

Extra Note:

 

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.

***************************************************

Download Process Explorer: http://technet.microsoft.com/en-us/sysinternals/bb896653.aspx

Unzip ProcessExplorer.zip, and double click on procexp.exe to run the program.

Click on View > Select Colunms.

In addition to already pre-selected options, make sure, the Command Line is selected, and press OK.

Go File>Save As, and save the report as Procexp.txt.

Attach the file to your next reply.

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I would like to see the SAS and MBAM logs as well as these logs.

Please don't attach your logs unless absolutely necessary. Copy and paste them in your reply. If the log is long, you may have to make two or more posts.

 

Download DDS from HERE or HERE and save it to your desktop.

 

Vista users right click on dds and select Run as administrator (you will receive a UAC prompt, please allow it)

 

* XP users Double click on dds to run it.

* If your antivirus or firewall try to block DDS then please allow it to run.

* When finished DDS will open two (2) logs.

 

1) DDS.txt

2) Attach.txt

 

* Save both logs to your desktop.

* Please copy and paste the entire contents of both logs in your next reply.

 

Note: DDS will instruct you to post the Attach.txt log as an attachment.

Please just post it as you would any other log by copy and pasting it into the reply.

******************************************************

Download Security Check by screen317 from one of the following links and save it to your desktop.

 

Link 1

Link 2

 

* Unzip SecurityCheck.zip and a folder named Security Check should appear.

* Open the Security Check folder and double-click Security Check.bat

* Follow the on-screen instructions inside of the black box.

* A Notepad document should open automatically called checkup.txt

* Post the contents of that document in your next reply.

 

Note: If a security program requests permission from dig.exe to access the Internet, allow it to do so.

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Here is the DDS file.

.

DDS (Ver_11-03-05.01) - NTFSx86

Run by Napa at 23:41:46.32 on 17/04/2011

Internet Explorer: 9.0.8112.16421 BrowserJavaVersion: 1.6.0_24

Microsoft® Windows Vista™ Home Premium 6.0.6002.2.1252.2.1033.18.2942.1466 [GMT -7:00]

.

AV: AVG Internet Security 2011 *Enabled/Updated* {5A2746B1-DEE9-F85A-FBCD-ADB11639C5F0}

SP: AVG Internet Security 2011 *Enabled/Updated* {E146A755-F8D3-F7D4-C17D-96C36DBE8F4D}

SP: Windows Defender *Disabled/Updated* {D68DDC3A-831F-4fae-9E44-DA132C1ACF46}

SP: IObit Security 360 *Disabled/Outdated* {FAE2835A-B90A-9E7A-85DA-82DBDA7C1E3A}

FW: AVG Firewall *Enabled* {621CC794-9486-F902-D092-0484E8EA828B}

.

============== Running Processes ===============

.

C:\Windows\system32\wininit.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\svchost.exe -k DcomLaunch

C:\Windows\system32\nvvsvc.exe

C:\Windows\system32\svchost.exe -k rpcss

C:\Windows\System32\svchost.exe -k LocalServiceNetworkRestricted

C:\Windows\System32\svchost.exe -k LocalSystemNetworkRestricted

C:\Windows\system32\svchost.exe -k netsvcs

C:\Windows\system32\svchost.exe -k GPSvcGroup

C:\Windows\system32\SLsvc.exe

C:\Windows\system32\svchost.exe -k LocalService

C:\Windows\system32\rundll32.exe

C:\Windows\system32\svchost.exe -k NetworkService

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\svchost.exe -k LocalServiceNoNetwork

C:\Windows\system32\Dwm.exe

C:\Windows\Explorer.EXE

C:\Windows\system32\taskeng.exe

C:\Program Files\IObit\Advanced SystemCare 3\AWC.exe

C:\Program Files\IObit\Smart Defrag 2\SmartDefrag.exe

C:\Program Files\AVG\AVG10\avgfws.exe

C:\Program Files\AVG\AVG10\avgwdsvc.exe

C:\Program Files\Flip Video\FlipShare\FlipShareService.exe

C:\Program Files\AVG\AVG10\avgam.exe

C:\Program Files\AVG\AVG10\avgnsx.exe

C:\Program Files\Flip Video\FlipShareServer\FlipShareServer.exe

C:\Windows\system32\svchost.exe -k hpdevmgmt

C:\Program Files\IObit\IObit Security 360\IS360srv.exe

c:\Program Files\Common Files\LightScribe\LSSrvc.exe

C:\Windows\system32\svchost.exe -k NetworkServiceNetworkRestricted

C:\Windows\system32\svchost.exe -k imgsvc

C:\Windows\System32\svchost.exe -k WerSvcGroup

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSVC.EXE

C:\Windows\system32\SearchIndexer.exe

C:\Program Files\AVG\AVG10\Identity Protection\Agent\Bin\AVGIDSAgent.exe

C:\Program Files\Common Files\Microsoft Shared\Windows Live\WLIDSvcM.exe

C:\Program Files\AVG\AVG10\avgrsx.exe

C:\Program Files\AVG\AVG10\avgchsvx.exe

C:\Program Files\AVG\AVG10\avgcsrvx.exe

C:\Program Files\AVG\AVG10\avgcsrvx.exe

C:\Windows\system32\taskeng.exe

C:\Program Files\AVG\AVG10\avgemcx.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files\AVG\AVG10\avgtray.exe

C:\Program Files\BillP Studios\WinPatrol\WinPatrol.exe

C:\WINDOWS\RtHDVCpl.exe

C:\WINDOWS\System32\rundll32.exe

C:\hp\KBD\kbd.exe

C:\hp\support\hpsysdrv.exe

C:\Program Files\Roxio\CinePlayer\DMXLauncher.exe

C:\Program Files\Common Files\Java\Java Update\jusched.exe

C:\Program Files\IObit\IObit Security 360\is360tray.exe

C:\Program Files\Windows Sidebar\sidebar.exe

C:\WINDOWS\ehome\ehtray.exe

C:\Program Files\SUPERAntiSpyware\SUPERAntiSpyware.exe

C:\Program Files\shaw\bin\shawsupport.exe

C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\MOM.exe

C:\Windows\ehome\ehmsas.exe

C:\Windows\system32\svchost.exe -k LocalServiceAndNoImpersonation

C:\Program Files\AVG\AVG10\Identity Protection\agent\bin\avgidsmonitor.exe

C:\Program Files\ATI Technologies\ATI.ACE\Core-Static\CCC.exe

C:\Windows\Microsoft.Net\Framework\v3.0\WPF\PresentationFontCache.exe

C:\Program Files\IObit\IObit Security 360\is360.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Program Files\Internet Explorer\iexplore.exe

C:\Windows\system32\DllHost.exe

C:\Windows\system32\DllHost.exe

C:\Users\Napa\AppData\Local\Microsoft\Windows\Temporary Internet Files\Content.IE5\L85QOV23\dds.scr

C:\Windows\system32\conime.exe

.

============== Pseudo HJT Report ===============

.

uStart Page = hxxp://www.cnn.com

uSearch Page = hxxp://www.google.com

uSearch Bar = hxxp://www.google.com/ie

uDefault_Search_URL = hxxp://www.google.com/ie

mStart Page = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_CA&c=71&bd=Pavilion&pf=desktop

mDefault_Page_URL = hxxp://ie.redirect.hp.com/svs/rdr?TYPE=3&tp=iehome&locale=EN_CA&c=71&bd=Pavilion&pf=desktop

uSearchAssistant = hxxp://www.google.com/ie

uSearchURL,(Default) = hxxp://www.google.com/search?q=%s

uURLSearchHooks: H - No File

uURLSearchHooks: H - No File

mURLSearchHooks: H - No File

BHO: Adobe PDF Link Helper: {18df081c-e8ad-4283-a596-fa578c2ebdc3} - c:\program files\common files\adobe\acrobat\activex\AcroIEHelperShim.dll

BHO: AVG Safe Search: {3ca2f312-6f6e-4b53-a66e-4e65e497c8c0} - c:\program files\avg\avg10\avgssie.dll

BHO: Windows Live ID Sign-in Helper: {9030d464-4c02-4abf-8ecc-5164760863c6} - c:\program files\common files\microsoft shared\windows live\WindowsLiveLogin.dll

BHO: Java Plug-In 2 SSV Helper: {dbc80044-a445-435b-bc74-9c25c1c588a9} - c:\program files\java\jre6\bin\jp2ssv.dll

TB: {795828A9-F271-43A8-8536-4484BB991D3D} - No File

TB: {D4027C7F-154A-4066-A1AD-4243D8127440} - No File

TB: {98279C38-DE4B-4BCF-93C9-8EC26069D6F4} - No File

uRun: [sidebar] c:\program files\windows sidebar\sidebar.exe /autoRun

uRun: [ehTray.exe] c:\windows\ehome\ehTray.exe

uRun: [sUPERAntiSpyware] c:\program files\superantispyware\SUPERAntiSpyware.exe

mRun: [AVG_TRAY] c:\program files\avg\avg10\avgtray.exe

mRun: [WinPatrol] c:\program files\billp studios\winpatrol\winpatrol.exe -expressboot

mRun: [shawnotify] c:\progra~1\shaw\update\siuloader.exe /notify

mRun: [RtHDVCpl] RtHDVCpl.exe

mRun: [NvMediaCenter] RUNDLL32.EXE c:\windows\system32\NvMcTray.dll,NvTaskbarInit

mRun: [NvCplDaemon] RUNDLL32.EXE c:\windows\system32\NvCpl.dll,NvStartup

mRun: [KBD] c:\hp\kbd\KBD.EXE

mRun: [hpsysdrv] c:\hp\support\hpsysdrv.exe

mRun: [DMXLauncher] "c:\program files\roxio\cineplayer\DMXLauncher.exe"

mRun: [startCCC] "c:\program files\ati technologies\ati.ace\core-static\CLIStart.exe" MSRun

mRun: [sunJavaUpdateSched] "c:\program files\common files\java\java update\jusched.exe"

mRun: [Adobe Reader Speed Launcher] "c:\program files\adobe\reader 10.0\reader\Reader_sl.exe"

mRun: [Adobe ARM] "c:\program files\common files\adobe\arm\1.0\AdobeARM.exe"

mRun: [QuickTime Task] "c:\program files\quicktime\QTTask.exe" -atboottime

mRun: [iObit Security 360] "c:\program files\iobit\iobit security 360\IS360tray.exe" /autostart

mRunOnce: [Launcher] %WINDIR%\SMINST\launcher.exe

StartupFolder: c:\progra~2\micros~1\windows\startm~1\programs\startup\shawsu~1.lnk - c:\program files\shaw\bin\shawsupport.exe

mPolicies-explorer: BindDirectlyToPropertySetStorage = 0 (0x0)

mPolicies-system: EnableUIADesktopToggle = 0 (0x0)

IE: Add to Google Photos Screensa&ver - c:\windows\system32\GPhotos.scr/200

DPF: {02BF25D5-8C17-4B23-BC80-D3488ABDDC6B} - hxxp://appldnld.apple.com.edgesuite.net/content.info.apple.com/QuickTime/qtactivex/qtplugin.cab

DPF: {0742B9EF-8C83-41CA-BFBA-830A59E23533} - hxxps://oas.support.microsoft.com/ActiveX/MSDcode.cab

DPF: {166B1BCA-3F9C-11CF-8075-444553540000} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab

DPF: {1851174C-97BD-4217-A0CC-E908F60D5B7A} - hxxps://h50203.www5.hp.com/HPISWeb/Customer/cabs/HPISDataManager.CAB

DPF: {233C1507-6A77-46A4-9443-F871F945D258} - hxxp://download.macromedia.com/pub/shockwave/cabs/director/sw.cab

DPF: {73ECB3AA-4717-450C-A2AB-D00DAD9EE203} - hxxp://h20270.www2.hp.com/ediags/gmn2/install/HPProductDetection2.cab

DPF: {82774781-8F4E-11D1-AB1C-0000F8773BF0} - hxxps://transfers.ds.microsoft.com/FTM/TransferSource/grTransferCtrl.cab

DPF: {8AD9C840-044E-11D1-B3E9-00805F499D93} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab

DPF: {CAFEEFAC-0016-0000-0024-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab

DPF: {CAFEEFAC-FFFF-FFFF-FFFF-ABCDEFFEDCBA} - hxxp://java.sun.com/update/1.6.0/jinstall-1_6_0_24-windows-i586.cab

DPF: {E2883E8F-472F-4FB0-9522-AC9BF37916A7} - hxxp://platformdl.adobe.com/NOS/getPlusPlus/1.6/gp.cab

DPF: {E77F23EB-E7AB-4502-8F37-247DBAF1A147} - hxxp://gfx1.hotmail.com/mail/w4/m3/photouploadcontrol/VistaMSNPUplden-ca.cab

Handler: linkscanner - {F274614C-63F8-47D5-A4D1-FBDDE494F8D1} - c:\program files\avg\avg10\avgpp.dll

Handler: wlpg - {E43EF6CD-A37A-4A9B-9E6F-83F89B8E6324} - c:\program files\windows live\photo gallery\AlbumDownloadProtocolHandler.dll

.

================= FIREFOX ===================

.

FF - ProfilePath - c:\users\napa\appdata\roaming\mozilla\firefox\profiles\i2cwnbuu.default\

FF - prefs.js: browser.search.selectedEngine - Yahoo

FF - prefs.js: browser.startup.homepage - hxxp://www.google.ca/

FF - prefs.js: keyword.URL - hxxp://search.yahoo.com/search?fr=greentree_ff1&ei=utf-8&type=685749&p=

FF - plugin: c:\program files\google\picasa3\npPicasa3.dll

FF - plugin: c:\program files\java\jre6\bin\new_plugin\npdeployJava1.dll

FF - plugin: c:\program files\microsoft silverlight\4.0.60129.0\npctrlui.dll

FF - plugin: c:\program files\mozilla firefox\plugins\npdeployJava1.dll

FF - plugin: c:\program files\windows live\photo gallery\NPWLPG.dll

.

---- FIREFOX POLICIES ----

FF - user.js: browser.cache.memory.capacity - 65536

FF - user.js: browser.chrome.favicons - false

FF - user.js: browser.display.show_image_placeholders - true

FF - user.js: browser.turbo.enabled - true

FF - user.js: browser.urlbar.autocomplete.enabled - true

FF - user.js: browser.urlbar.autofill - true

FF - user.js: content.interrupt.parsing - true

FF - user.js: content.max.tokenizing.time - 2250000

FF - user.js: content.notify.backoffcount - 5

FF - user.js: content.notify.interval - 750000

FF - user.js: content.notify.ontimer - true

FF - user.js: content.switch.threshold - 750000

FF - user.js: network.http.max-connections - 48

FF - user.js: network.http.max-connections-per-server - 16

FF - user.js: network.http.max-persistent-connections-per-proxy - 16

FF - user.js: network.http.max-persistent-connections-per-server - 8

FF - user.js: network.http.pipelining - true

FF - user.js: network.http.pipelining.firstrequest - true

FF - user.js: network.http.pipelining.maxrequests - 8

FF - user.js: network.http.proxy.pipelining - true

FF - user.js: network.http.request.max-start-delay - 0

FF - user.js: nglayout.initialpaint.delay - 0

FF - user.js: plugin.expose_full_path - true

FF - user.js: ui.submenuDelay - 0

.

============= SERVICES / DRIVERS ===============

.

R0 AVGIDSEH;AVGIDSEH;c:\windows\system32\drivers\AVGIDSEH.sys [2010-9-13 25680]

R0 Avgrkx86;AVG Anti-Rootkit Driver;c:\windows\system32\drivers\avgrkx86.sys [2010-9-7 26064]

R0 SmartDefragDriver;SmartDefragDriver;c:\windows\system32\drivers\SmartDefragDriver.sys [2011-3-29 16184]

R1 Avgfwfd;AVG network filter service;c:\windows\system32\drivers\avgfwd6x.sys [2010-7-12 54112]

R1 Avgldx86;AVG AVI Loader Driver;c:\windows\system32\drivers\avgldx86.sys [2010-12-8 251728]

R1 Avgmfx86;AVG Mini-Filter Resident Anti-Virus Shield;c:\windows\system32\drivers\avgmfx86.sys [2010-9-7 34384]

R1 Avgtdix;AVG TDI Driver;c:\windows\system32\drivers\avgtdix.sys [2010-11-12 299984]

R1 SASDIFSV;SASDIFSV;c:\program files\superantispyware\sasdifsv.sys [2010-2-17 12872]

R2 avgfws;AVG Firewall;c:\program files\avg\avg10\avgfws.exe [2010-11-22 3226632]

R2 AVGIDSAgent;AVGIDSAgent;c:\program files\avg\avg10\identity protection\agent\bin\AVGIDSAgent.exe [2011-1-6 6128720]

R2 avgwd;AVG WatchDog;c:\program files\avg\avg10\avgwdsvc.exe [2010-10-22 265400]

R2 FlipShareServer;FlipShare Server;c:\program files\flip video\flipshareserver\FlipShareServer.exe [2011-3-29 1085440]

R2 FontCache;Windows Font Cache Service;c:\windows\system32\svchost.exe -k LocalServiceAndNoImpersonation [2010-3-4 21504]

R2 IS360service;IS360service;c:\program files\iobit\iobit security 360\is360srv.exe [2011-3-29 312152]

R3 amdiox86;AMD IO Driver;c:\windows\system32\drivers\amdiox86.sys [2011-1-5 37944]

R3 AVGIDSDriver;AVGIDSDriver;c:\windows\system32\drivers\AVGIDSDriver.sys [2010-8-19 123472]

R3 AVGIDSFilter;AVGIDSFilter;c:\windows\system32\drivers\AVGIDSFilter.sys [2010-8-19 30288]

R3 AVGIDSShim;AVGIDSShim;c:\windows\system32\drivers\AVGIDSShim.sys [2010-8-19 27216]

S2 clr_optimization_v4.0.30319_32;Microsoft .NET Framework NGEN v4.0.30319_X86;c:\windows\microsoft.net\framework\v4.0.30319\mscorsvw.exe [2010-3-18 130384]

S2 Roxio Upnp Server 10;Roxio Upnp Server 10;c:\program files\roxio\digital home 10\RoxioUpnpService10.exe [2007-8-24 362992]

S2 RoxLiveShare10;LiveShare P2P Server 10;c:\program files\common files\roxio shared\10.0\sharedcom\RoxLiveShare10.exe [2007-8-24 309744]

S2 RoxWatch10;Roxio Hard Drive Watcher 10;c:\program files\common files\roxio shared\10.0\sharedcom\RoxWatch10.exe [2007-8-24 166384]

S3 AdobeActiveFileMonitor8.0;Adobe Active File Monitor V8;c:\program files\adobe\elements organizer 8.0\PhotoshopElementsFileAgent.exe [2009-9-6 169312]

S3 DJVG;DJVG;c:\users\napa\appdata\local\temp\djvg.exe --> c:\users\napa\appdata\local\temp\DJVG.exe [?]

S3 MatSvc;Microsoft Automated Troubleshooting Service;c:\program files\microsoft fix it center\Matsvc.exe [2010-11-16 267568]

S3 Roxio UPnP Renderer 10;Roxio UPnP Renderer 10;c:\program files\roxio\digital home 10\RoxioUPnPRenderer10.exe [2007-8-24 72176]

S3 RoxMediaDB10;RoxMediaDB10;c:\program files\common files\roxio shared\10.0\sharedcom\RoxMediaDB10.exe [2007-8-24 1083888]

S3 WPFFontCache_v0400;Windows Presentation Foundation Font Cache 4.0.0.0;c:\windows\microsoft.net\framework\v4.0.30319\wpf\WPFFontCache_v0400.exe [2010-3-18 753504]

S3 WVPPSWYQPTP;WVPPSWYQPTP;c:\users\napa\appdata\local\temp\wvppswyqptp.exe --> c:\users\napa\appdata\local\temp\WVPPSWYQPTP.exe [?]

S3 ZWBVY;ZWBVY;c:\users\napa\appdata\local\temp\zwbvy.exe --> c:\users\napa\appdata\local\temp\ZWBVY.exe [?]

S4 wlcrasvc;Windows Live Mesh remote connections service;c:\program files\windows live\mesh\wlcrasvc.exe [2010-9-22 51040]

.

=============== Created Last 30 ================

.

2011-04-17 01:43:06 -------- d-----w- c:\users\napa\appdata\roaming\Flip Video

2011-04-16 19:44:48 -------- d-----w- c:\users\napa\appdata\local\{6567D85D-E103-4D8F-8446-04A785BBF052}

2011-04-16 19:43:25 -------- d-----w- c:\users\napa\appdata\local\{3BA8E8DE-F8D1-4227-B5A7-7EB8C9C0ABFE}

2011-04-16 19:22:35 -------- d-----w- c:\users\napa\appdata\local\{F364DA72-C312-445F-B89D-2E5552E36949}

2011-04-16 19:18:49 -------- d-----w- c:\users\napa\appdata\local\{0A7F9C5E-56CC-4276-A484-0030824D6D67}

2011-04-16 19:15:08 -------- d-----w- c:\users\napa\appdata\local\{8A3B51E1-A74A-4040-844E-2975A049F7A0}

2011-04-14 03:35:28 2409784 ----a-w- c:\program files\windows mail\OESpamFilter.dat

2011-04-13 19:33:59 86528 ----a-w- c:\windows\system32\dnsrslvr.dll

2011-04-13 19:33:59 25088 ----a-w- c:\windows\system32\dnscacheugc.exe

2011-04-13 19:28:54 34304 ----a-w- c:\windows\system32\atmlib.dll

2011-04-13 19:28:54 292864 ----a-w- c:\windows\system32\atmfd.dll

2011-04-13 19:28:41 739328 ----a-w- c:\windows\system32\inetcomm.dll

2011-04-13 19:28:32 79360 ----a-w- c:\windows\system32\drivers\mrxsmb20.sys

2011-04-13 19:28:32 69632 ----a-w- c:\windows\system32\drivers\bowser.sys

2011-04-13 19:28:32 213504 ----a-w- c:\windows\system32\drivers\mrxsmb10.sys

2011-04-13 19:28:32 106496 ----a-w- c:\windows\system32\drivers\mrxsmb.sys

2011-04-13 19:28:16 2041856 ----a-w- c:\windows\system32\win32k.sys

2011-04-13 19:27:35 1162240 ----a-w- c:\windows\system32\mfc42u.dll

2011-04-13 19:27:35 1136640 ----a-w- c:\windows\system32\mfc42.dll

2011-04-13 19:27:02 305152 ----a-w- c:\windows\system32\drivers\srv.sys

2011-04-13 19:27:02 146432 ----a-w- c:\windows\system32\drivers\srv2.sys

2011-04-13 19:27:02 102400 ----a-w- c:\windows\system32\drivers\srvnet.sys

2011-04-10 08:50:34 -------- d-----w- c:\users\napa\appdata\local\{0C952432-2CF3-4EFD-BA64-E0F5A17F6268}

2011-04-03 03:22:47 -------- d-----w- c:\users\napa\appdata\roaming\SUPERAntiSpyware.com

2011-04-01 04:22:44 142296 ----a-w- c:\program files\mozilla firefox\components\browsercomps.dll

2011-04-01 04:22:43 781272 ----a-w- c:\program files\mozilla firefox\mozsqlite3.dll

2011-04-01 04:22:43 728024 ----a-w- c:\program files\mozilla firefox\libGLESv2.dll

2011-04-01 04:22:43 719832 ----a-w- c:\program files\mozilla firefox\mozcpp19.dll

2011-04-01 04:22:43 1975768 ----a-w- c:\program files\mozilla firefox\D3DCompiler_42.dll

2011-04-01 04:22:43 1893336 ----a-w- c:\program files\mozilla firefox\d3dx9_42.dll

2011-04-01 04:22:43 1874904 ----a-w- c:\program files\mozilla firefox\mozjs.dll

2011-04-01 04:22:43 16856 ----a-w- c:\program files\mozilla firefox\plugin-container.exe

2011-04-01 04:22:43 15832 ----a-w- c:\program files\mozilla firefox\mozalloc.dll

2011-04-01 04:22:43 142296 ----a-w- c:\program files\mozilla firefox\libEGL.dll

2011-03-30 05:37:12 -------- d-----w- c:\users\napa\appdata\local\Smilebox

2011-03-30 05:36:48 -------- d-----w- c:\users\napa\appdata\roaming\Smilebox

2011-03-30 01:35:05 29520 ----a-w- c:\windows\system32\SmartDefragBootTime.exe

2011-03-30 01:35:05 16184 ----a-w- c:\windows\system32\drivers\SmartDefragDriver.sys

2011-03-23 14:39:45 797696 ----a-w- c:\windows\system32\FntCache.dll

2011-03-23 14:39:45 288768 ----a-w- c:\windows\system32\XpsGdiConverter.dll

2011-03-23 14:39:45 1068544 ----a-w- c:\windows\system32\DWrite.dll

2011-03-22 07:05:12 -------- d-----w- c:\users\napa\appdata\local\{7FD524E6-07CF-429A-80F1-0F05A22A459D}

.

==================== Find3M ====================

.

2011-02-03 05:40:23 472808 ----a-w- c:\windows\system32\deployJava1.dll

2011-01-25 04:19:34 102248 ----a-w- c:\users\napa\GoToAssistDownloadHelper.exe

2011-01-20 16:08:16 478720 ----a-w- c:\windows\system32\dxgi.dll

2011-01-20 16:08:06 219648 ----a-w- c:\windows\system32\d3d10_1core.dll

2011-01-20 16:08:06 189952 ----a-w- c:\windows\system32\d3d10core.dll

2011-01-20 16:08:06 160768 ----a-w- c:\windows\system32\d3d10_1.dll

2011-01-20 16:08:06 1029120 ----a-w- c:\windows\system32\d3d10.dll

2011-01-20 16:07:58 37376 ----a-w- c:\windows\system32\cdd.dll

2011-01-20 16:07:42 258048 ----a-w- c:\windows\system32\winspool.drv

2011-01-20 16:07:16 586240 ----a-w- c:\windows\system32\stobject.dll

2011-01-20 16:06:38 2873344 ----a-w- c:\windows\system32\mf.dll

2011-01-20 16:06:35 26112 ----a-w- c:\windows\system32\printfilterpipelineprxy.dll

2011-01-20 16:04:54 98816 ----a-w- c:\windows\system32\mfps.dll

2011-01-20 16:04:54 209920 ----a-w- c:\windows\system32\mfplat.dll

2011-01-20 14:28:38 1554432 ----a-w- c:\windows\system32\xpsservices.dll

2011-01-20 14:27:50 876032 ----a-w- c:\windows\system32\XpsPrint.dll

2011-01-20 14:26:30 667648 ----a-w- c:\windows\system32\printfilterpipelinesvc.exe

2011-01-20 14:25:25 847360 ----a-w- c:\windows\system32\OpcServices.dll

2011-01-20 14:24:26 135680 ----a-w- c:\windows\system32\XpsRasterService.dll

2011-01-20 14:15:10 979456 ----a-w- c:\windows\system32\MFH264Dec.dll

2011-01-20 14:14:39 357376 ----a-w- c:\windows\system32\MFHEAACdec.dll

2011-01-20 14:14:03 302592 ----a-w- c:\windows\system32\mfmp4src.dll

2011-01-20 14:14:03 261632 ----a-w- c:\windows\system32\mfreadwrite.dll

2011-01-20 14:12:46 1172480 ----a-w- c:\windows\system32\d3d10warp.dll

2011-01-20 14:11:34 486400 ----a-w- c:\windows\system32\d3d10level9.dll

2011-01-20 13:47:51 683008 ----a-w- c:\windows\system32\d2d1.dll

.

============= FINISH: 23:42:42.98 ===============

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Hee is the MBAM log.

 

Malwarebytes' Anti-Malware 1.50.1.1100

http://www.malwarebytes.org

 

Database version: 6371

 

Windows 6.0.6002 Service Pack 2

Internet Explorer 9.0.8112.16421

 

18/04/2011 3:47:37 AM

mbam-log-2011-04-18 (03-47-37).txt

 

Scan type: Full scan (C:\|)

Objects scanned: 367299

Time elapsed: 4 hour(s), 0 minute(s), 4 second(s)

 

Memory Processes Infected: 0

Memory Modules Infected: 0

Registry Keys Infected: 0

Registry Values Infected: 0

Registry Data Items Infected: 0

Folders Infected: 0

Files Infected: 0

 

Memory Processes Infected:

(No malicious items detected)

 

Memory Modules Infected:

(No malicious items detected)

 

Registry Keys Infected:

(No malicious items detected)

 

Registry Values Infected:

(No malicious items detected)

 

Registry Data Items Infected:

(No malicious items detected)

 

Folders Infected:

(No malicious items detected)

 

Files Infected:

(No malicious items detected)

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Here is the SAS log.

 

 

SUPERAntiSpyware Scan Log

http://www.superantispyware.com

 

Generated 04/18/2011 at 05:02 AM

 

Application Version : 4.50.1002

 

Core Rules Database Version : 6833

Trace Rules Database Version: 4645

 

Scan type : Complete Scan

Total Scan Time : 05:16:35

 

Memory items scanned : 452

Memory threats detected : 0

Registry items scanned : 10106

Registry threats detected : 0

File items scanned : 214164

File threats detected : 4

 

Adware.Tracking Cookie

C:\Users\Napa\AppData\Roaming\Microsoft\Windows\Cookies\napa@ads.cnn[2].txt

C:\Users\Napa\AppData\Roaming\Microsoft\Windows\Cookies\napa@2o7[1].txt

C:\Users\Napa\AppData\Roaming\Microsoft\Windows\Cookies\napa@ad.yieldmanager[2].txt

 

Adware.Unknown Origin

C:\PROGRAM FILES\HEWLETT-PACKARD\HP ADVISOR\COMPSHOP\TEMPLATES\AD.HTML

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Thank you. One of the DDS logs, Attach.txt, is missing. It should be on your desktop. Please copy and paste it.

 

Download ComboFix by sUBs from one of the below links. Be sure to save it to the Desktop.

 

link # 1

Link # 2

If you are using Firefox, make sure that your download settings are as follows:

 

* Tools->Options->Main tab

* Set to "Always ask me where to Save the files".

 

Close any open web browsers (Firefox, Internet Explorer, etc) before starting ComboFix.

 

Temporarily disable your anti-virus, and any anti-spyware real-time protection before performing a scan. Click this link to see a list of security programs that should be disabled and how to disable them.

 

Right-click combofix.exe and select Run as Administrator and follow the prompts.

When finished, ComboFix will produce a log for you.

Post the ComboFix log and a new HijackThis log in your next reply.

 

NOTE: Do not mouseclick ComboFix's window while it is running. That may cause it to stall.

 

Remember to re-enable your anti-virus and anti-spyware protection when ComboFix is complete.

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