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Hijack scan

saerob

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saerob Newbie

saerob

Posted
Posted

Logfile of IObit HijackScan v1.0.2.0

Scan saved at 9:43:53, on 2011-5-4

 

In the last few days my computer has just started really lagging behind. I have lost my sound and even tried installing a new sound card to no avail. I have tried everything in my limited skill set and now I am joining a forum for some help. Any help would be greatly appreciated.

 

Running processes:

C:\Windows\System32\smss.exe

C:\Windows\system32\csrss.exe

C:\Windows\system32\csrss.exe

C:\Windows\system32\wininit.exe

C:\Windows\system32\services.exe

C:\Windows\system32\lsass.exe

C:\Windows\system32\lsm.exe

C:\Windows\system32\winlogon.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\nvvsvc.exe

C:\Windows\system32\svchost.exe

C:\Windows\System32\svchost.exe

C:\Windows\System32\svchost.exe

C:\Windows\system32\svchost.exe

C:\Program Files\NVIDIA Corporation\Display\NvXDSync.exe

C:\Windows\system32\nvvsvc.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\svchost.exe

C:\Windows\System32\spoolsv.exe

C:\Windows\system32\svchost.exe

C:\Program Files\IObit\Advanced SystemCare 4\ASCService.exe

C:\Windows\system32\svchost.exe

C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

C:\Program Files\Advanced System Optimizer 3\ASO3DefragSrv.exe

C:\Program Files\Bonjour\mDNSResponder.exe

C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe

C:\Windows\system32\svchost.exe

C:\Program Files\Flip Video\FlipShare\FlipShareService.exe

C:\Windows\system32\svchost.exe

C:\Program Files\Norton 360 Premier Edition\Engine\4.3.0.5\ccSvcHst.exe

C:\Windows\System32\svchost.exe

C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe

C:\Program Files\HTC\Internet Pass-Through\PassThruSvr.exe

C:\Windows\System32\svchost.exe

C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe

C:\Program Files\Norton 360 Premier Edition\Engine\4.3.0.5\ccSvcHst.exe

C:\Program Files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe

C:\Windows\system32\Dwm.exe

C:\Windows\system32\svchost.exe

C:\Program Files\NVIDIA Corporation\System Update\UpdateCenterService.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\taskhost.exe

C:\Windows\Explorer.EXE

C:\Program Files\IObit\Advanced SystemCare 4\PMonitor.exe

C:\Windows\system32\svchost.exe

C:\Program Files\NVIDIA Corporation\nTune\nTuneCmd.exe

C:\Program Files\Advanced System Optimizer 3\ASO3.exe

C:\Windows\system32\svchost.exe

C:\Windows\system32\WUDFHost.exe

C:\Windows\system32\wbem\unsecapp.exe

C:\Windows\system32\wbem\wmiprvse.exe

C:\Program Files\HTC\HTC Sync 3.0\htcUPCTLoader.exe

C:\Program Files\Adobe\Acrobat 8.0\Acrobat\acrotray.exe

C:\Program Files\HP\Digital Imaging\bin\hpqtra08.exe

C:\Program Files\Logitech\SetPoint\SetPoint.exe

C:\Program Files\Common Files\Intuit\QuickBooks\QBUpdate\qbupdate.exe

C:\Program Files\Windows Media Player\wmpnetwk.exe

C:\Program Files\Risco ReaderKEY2 Client\rk2client.exe

C:\Program Files\Common Files\Logishrd\KHAL2\KHALMNPR.EXE

C:\Program Files\HP\Digital Imaging\bin\hpqSTE08.exe

C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

C:\Program Files\HP\Digital Imaging\bin\hpqbam08.exe

C:\Program Files\HP\Digital Imaging\bin\hpqgpc01.exe

C:\Windows\System32\svchost.exe

C:\Program Files\Common Files\Microsoft Shared\OfficeSoftwareProtectionPlatform\OSPPSVC.EXE

C:\Windows\system32\wuauclt.exe

C:\Windows\system32\vssvc.exe

C:\Windows\System32\svchost.exe

C:\Program Files\DAP\DAP.EXE

C:\Program Files\Microsoft Office\Office14\OUTLOOK.EXE

C:\Program Files\IObit\Smart Defrag 2\SmartDefrag.exe

C:\Program Files\HTC\HTC Sync 3.0\adb.exe

C:\Program Files\IObit\IObit Security 360\is360.exe

C:\Program Files\IObit\IObit Security 360\is360tray.exe

C:\Program Files\IObit\IObit Security 360\IS360srv.exe

C:\Program Files\HTC\HTC Sync 3.0\ui\htc.exe

C:\Program Files\IObit\IObit Security 360\a_hijackscan.exe

C:\Program Files\Mozilla Firefox\firefox.exe

C:\Windows\System32\svchost.exe

C:\Program Files\Mozilla Firefox\plugin-container.exe

C:\Windows\system32\msiexec.exe

C:\Windows\system32\taskeng.exe

C:\Windows\system32\SearchIndexer.exe

C:\Windows\system32\SearchProtocolHost.exe

C:\Windows\system32\SearchFilterHost.exe

C:\Windows\system32\SearchProtocolHost.exe

 

O2 - BHO: HP Print Enhancer - {0347C33E-8762-4905-BF09-768834316C61} - C:\Program Files\HP\Digital Imaging\Smart Web Printing\hpswp_printenhancer.dll

O3 - Toolbar: Contribute Toolbar - {517BDDE4-E3A7-4570-B21E-2B52B6139FC7} - C:\Program Files\Adobe\

O3 - Toolbar: - {47833539-D0C5-4125-9FA8-0819E2EAAC93} -

O3 - Toolbar: Norton Toolbar - {7FEBEFE3-6B19-4349-98D2-FFB09D4B49CA} -

O4 - HKCU|\Software\Microsoft\Windows\CurrentVersion\Run\: [Advanced SystemCare 4] C:\Program Files\IObit\Advanced SystemCare 4\ASCTray.exe

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [Kernel and Hardware Abstraction Layer] KHALMNPR.EXE

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [intuit SyncManager] C:\Program Files\Common Files\Intuit\Sync\IntuitSyncManager.exe startup

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [HTC Sync Loader] "C:\Program Files\HTC\HTC Sync 3.0\htcUPCTLoader.exe" -startup

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [Adobe ARM] "C:\Program Files\Common Files\Adobe\ARM\1.0\AdobeARM.exe"

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [iTunesHelper] "C:\Program Files\iTunes\iTunesHelper.exe"

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [Acrobat Assistant 8.0] "C:\Program Files\Adobe\Acrobat 8.0\Acrobat\Acrotray.exe"

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: []

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [CmPCIaudio] RunDll32 CMICNFG3.cpl,CMICtrlWnd

O4 - HKLM|\Software\Microsoft\Windows\CurrentVersion\Run\: [iObit Security 360] "C:\Program Files\IObit\IObit Security 360\IS360tray.exe" /autostart

O8 - Extra context menu item: &Clean Traces - C:\Program Files\DAP\Privacy Package\dapcleanerie.htm

O8 - Extra context menu item: &Download with &DAP - C:\Program Files\DAP\dapextie.htm

O8 - Extra context menu item: Append to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert link target to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: Convert link target to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert selected links to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECaptureSelLinks.html

O8 - Extra context menu item: Convert selected links to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppendSelLinks.html

O8 - Extra context menu item: Convert selection to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: Convert selection to existing PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIEAppend.html

O8 - Extra context menu item: Convert to Adobe PDF - res://C:\Program Files\Adobe\Acrobat 8.0\Acrobat\AcroIEFavClient.dll/AcroIECapture.html

O8 - Extra context menu item: Download &all with DAP - C:\Program Files\DAP\dapextie2.htm

O8 - Extra context menu item: E&xport to Microsoft Excel - res://C:\PROGRA~1\MICROS~2\Office14\EXCEL.EXE/3000

O8 - Extra context menu item: eBay Search - res://C:\Program Files\eBay\eBay Toolbar2\eBayTb.dll/RCSearch.html

O8 - Extra context menu item: Se&nd to OneNote - res://C:\PROGRA~1\MICROS~2\Office14\ONBttnIE.dll/105

O9 - Extra button: Send to OneNote - {2670000A-7350-4f3c-8081-5663EE0C6C49} -

O9 - Extra button: OneNote Linked Notes - {789FE86F-6FC4-46A1-9849-EDE0DB0C95CA} -

O9 - Extra button: Show or hide HP Smart Web Printing - {DDE87865-83C5-48c4-8357-2F5B1AA84522} -

O16 - DPF: {02BCC737-B171-4746-94C9-0D8A0B2C0089}Office.awsdc.1 - http://office2010.microsoft.com/sites/production/ieawsdc32.cab

O16 - DPF: {166B1BCA-3F9C-11CF-8075-444553540000}SwCtl.SwCtl.11 - http://download.macromedia.com/pub/shockwave/cabs/director/sw.cab

O16 - DPF: {1E54D648-B804-468d-BC78-4AFFED8E262F}SysReqLabNVD.Detection.1 - http://www.nvidia.com/content/DriverDownload/srl/3.0.0.4/srl_bin/sysreqlab_nvd.cab

O23 - Service: Adobe Version Cue CS3 (Adobe Version Cue CS3) - Adobe Systems Incorporated - C:\Program Files\Common Files\Adobe\Adobe Version Cue CS3\Server\bin\VersionCueCS3.exe

O23 - Service: Advanced SystemCare Service (AdvancedSystemCareService) - IObit - C:\Program Files\IObit\Advanced SystemCare 4\ASCService.exe

O23 - Service: Application Host Helper Service (AppHostSvc) - Unknown - %windir%\system32\svchost.exe

O23 - Service: Apple Mobile Device (Apple Mobile Device) - Apple Inc. - C:\Program Files\Common Files\Apple\Mobile Device Support\AppleMobileDeviceService.exe

O23 - Service: ASO3DiskOptimizer (ASO3DiskOptimizer) - Systweak Inc., (http://www.systweak.com) - C:\Program Files\Advanced System Optimizer 3\ASO3DefragSrv.exe

O23 - Service: Bonjour Service (Bonjour Service) - Apple Inc. - C:\Program Files\Bonjour\mDNSResponder.exe

O23 - Service: CarboniteService (CarboniteService) - Carbonite, Inc. (http://www.carbonite.com) - C:\Program Files\Carbonite\Carbonite Backup\carboniteservice.exe

O23 - Service: DCOM Server Process Launcher (DcomLaunch) - Unknown -

O23 - Service: Diagnostic Policy Service (DPS) - Unknown -

O23 - Service: FLEXnet Licensing Service (FLEXnet Licensing Service) - Macrovision Europe Ltd. - C:\Program Files\Common Files\Macrovision Shared\FLEXnet Publisher\FNPLicensingService.exe

O23 - Service: FlipShare Service (FlipShare Service) - Unknown - C:\Program Files\Flip Video\FlipShare\FlipShareService.exe

O23 - Service: Group Policy Client (gpsvc) - Unknown -

O23 - Service: Google Update Service (gupdate) (gupdate) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: Google Update Service (gupdatem) (gupdatem) - Google Inc. - C:\Program Files\Google\Update\GoogleUpdate.exe

O23 - Service: InstallDriver Table Manager (IDriverT) - Macrovision Corporation - C:\Program Files\Common Files\InstallShield\Driver\1050\Intel 32\IDriverT.exe

O23 - Service: Windows CardSpace (idsvc) - Unknown - %systemroot%\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\infocard.exe

O23 - Service: Logitech Bluetooth Service (LBTServ) - Logitech, Inc. - C:\Program Files\Common Files\Logishrd\Bluetooth\LBTServ.exe

O23 - Service: Norton 360 (N360) - Symantec Corporation - C:\Program Files\Norton 360 Premier Edition\Engine\4.3.0.5\ccSvcHst.exe

O23 - Service: Net.Tcp Port Sharing Service (NetTcpPortSharing) - Unknown - %systemroot%\Microsoft.NET\Framework\v3.0\Windows Communication Foundation\SMSvcHost.exe

O23 - Service: Performance Service (nTuneService) - NVIDIA - C:\Program Files\NVIDIA Corporation\nTune\nTuneService.exe

O23 - Service: NVIDIA Display Driver Service (nvsvc) - NVIDIA Corporation - C:\Windows\system32\nvvsvc.exe

O23 - Service: Internet Pass-Through Service (PassThru Service) - Unknown - C:\Program Files\HTC\Internet Pass-Through\PassThruSvr.exe

O23 - Service: QBCFMonitorService (QBCFMonitorService) - Intuit - C:\Program Files\Common Files\Intuit\QuickBooks\QBCFMonitorService.exe

O23 - Service: Intuit QuickBooks FCS (QBFCService) - Intuit Inc. - C:\Program Files\Common Files\Intuit\QuickBooks\FCS\Intuit.QuickBooks.FCS.exe

O23 - Service: Quality Windows Audio Video Experience (QWAVE) - Unknown - %windir%\system32\svchost.exe

O23 - Service: Remote Procedure Call (RPC) (RpcSs) - Unknown -

O23 - Service: Security Accounts Manager (SamSs) - Unknown -

O23 - Service: Secondary Logon (seclogon) - Unknown - %windir%\system32\svchost.exe

O23 - Service: NVIDIA Stereoscopic 3D Driver Service (Stereo Service) - NVIDIA Corporation - C:\Program Files\NVIDIA Corporation\3D Vision\nvSCPAPISvr.exe

O23 - Service: Distributed Link Tracking Client (TrkWks) - Unknown -

O23 - Service: Windows Modules Installer (TrustedInstaller) - Unknown -

O23 - Service: Update Center Service (UpdateCenterService) - NVIDIA - C:\Program Files\NVIDIA Corporation\System Update\UpdateCenterService.exe

O23 - Service: World Wide Web Publishing Service (W3SVC) - Unknown - %windir%\system32\svchost.exe

O23 - Service: Windows Process Activation Service (WAS) - Unknown - %windir%\system32\svchost.exe

O23 - Service: Block Level Backup Engine Service (wbengine) - Unknown - %systemroot%\system32\wbengine.exe

O23 - Service: Diagnostic Service Host (WdiServiceHost) - Unknown -

O23 - Service: Diagnostic System Host (WdiSystemHost) - Unknown -

O23 - Service: Windows Media Player Network Sharing Service (WMPNetworkSvc) - Unknown - %PROGRAMFILES%\Windows Media Player\wmpnetwk.exe

O23 - Service: IS360service (IS360service) - IObit - C:\Program Files\IObit\IObit Security 360\IS360srv.exe

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Superdave Newbie

Superdave

Posted
Posted

Hello and welcome to IOBit Forums. My name is Dave. I will be helping you out with your particular problem on your computer.

 

1. I will be working on your Malware issues. This may or may not solve other issues you have with your machine.

2. The fixes are specific to your problem and should only be used for this issue on this machine.

3. If you don't know or understand something, please don't hesitate to ask.

4. Please DO NOT run any other tools or scans while I am helping you.

5. It is important that you reply to this thread. Do not start a new topic.

6. Your security programs may give warnings for some of the tools I will ask you to use. Be assured, any links I give are safe.

7. Absence of symptoms does not mean that everything is clear.

 

If you can't access the internet with your infected computer you will have to download and transfer any programs to the computer you're using now and transfer them to the infected computer with a CD-RW or a USB storage device. I prefer a CD because a storage device can get infected. If you use a storage device hold the shift key down while inserting the USB storage device for about 10 secs. You will also have to transfer the logs you receive back to the good computer using the same method until we can get the computer back on-line.

**********************************************************

SUPERAntiSpyware

 

If you already have SUPERAntiSpyware be sure to check for updates before scanning!

 

Download SuperAntispyware Free Edition (SAS)

* Double-click the icon on your desktop to run the installer.

* When asked to Update the program definitions, click Yes

* If you encounter any problems while downloading the updates, manually download and unzip them from here

* Next click the Preferences button.

 

•Under Start-Up Options uncheck Start SUPERAntiSpyware when Windows starts

* Click the Scanning Control tab.

* Under Scanner Options make sure only the following are checked:

 

•Close browsers before scanning

•Scan for tracking cookies

•Terminate memory threats before quarantining

•Please leave the others unchecked

 

•Click the Close button to leave the control center screen.

 

* On the main screen click Scan your computer

* On the left check the box for the drive you are scanning.

* On the right choose Perform Complete Scan

* Click Next to start the scan. Please be patient while it scans your computer.

* After the scan is complete a summary box will appear. Click OK

* Make sure everything in the white box has a check next to it, then click Next

* It will quarantine what it found and if it asks if you want to reboot, click Yes

 

•To retrieve the removal information please do the following:

•After reboot, double-click the SUPERAntiSpyware icon on your desktop.

•Click Preferences. Click the Statistics/Logs tab.

 

•Under Scanner Logs, double-click SUPERAntiSpyware Scan Log.

 

•It will open in your default text editor (preferably Notepad).

•Save the notepad file to your desktop by clicking (in notepad) File > Save As...

 

* Save the log somewhere you can easily find it. (normally the desktop)

* Click close and close again to exit the program.

*Copy and Paste the log in your post.

********************************************

 

Please download Malwarebytes Anti-Malware from here.

Double Click mbam-setup.exe to install the application.

  • Make sure a checkmark is placed next to Update Malwarebytes' Anti-Malware and Launch Malwarebytes Anti-Malware, then click Finish.
  • If an update is found, it will download and install the latest version.
  • Once the program has loaded, select "Perform Full Scan", then click Scan.
  • The scan may take some time to finish,so please be patient.
  • When the scan is complete, click OK, then Show Results to view the results.
  • Make sure that everything is checked, and click Remove Selected.
  • When disinfection is completed, a log will open in Notepad and you may be prompted to Restart. (See Extra Note)
  • Please save the log to a location you will remember.
  • The log is automatically saved by MBAM and can be viewed by clicking the Logs tab in MBAM.
  • Copy and paste the entire report in your next reply.

Extra Note:

 

If MBAM encounters a file that is difficult to remove,you will be presented with 1 of 2 prompts,click OK to either and let MBAM proceed with the disinfection process. If asked to restart the computer, please do so immediately.

****************************************************

Download DDS from HERE or HERE and save it to your desktop.

 

Vista users right click on dds and select Run as administrator (you will receive a UAC prompt, please allow it)

 

* XP users Double click on dds to run it.

* If your antivirus or firewall try to block DDS then please allow it to run.

* When finished DDS will open two (2) logs.

 

1) DDS.txt

2) Attach.txt

 

* Save both logs to your desktop.

* Please copy and paste the entire contents of both logs in your next reply.

 

Note: DDS will instruct you to post the Attach.txt log as an attachment.

Please just post it as you would any other log by copying and pasting it into the reply.

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