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Laurie

Members
  • Content Count

    49
  • Joined

Community Reputation

10 Good

About Laurie

  • Rank
    Senior Member
  • Birthday 12/19/1956

Converted

  • -OS -Security_Software -IObit_Software +Computer_Details
    - OPERATING SYSTEM:
    Windows Vista Home Premium - Service Pack 2

    - SECURITY SOFTWARES:
    ASCU v6.1.0.296, IMF 2.0, Windows Firewall,

    - IOBIT SOFTWARES:
    Smart Defrag 2.8, IObit Uninstaller 2.4

    - HARDWARE:
    HP Pavilion dv6500 Notebook PC
    Intel Core 2 Duo CPU, RAM 2GB, 32-bit OS

Converted

  • Native Language
    English
  1. Gracias! Scannan, I thought ASC also had an aspect of anti-virus, seems I guessed wrong! I want to follow your advise and get a second anti-malware/anti-virus, which do you recommend for my Dell Inspirion Win10 Laptop? Thanks! Laurie :)
  2. Thank you for your tips! What other anti-malware program(s) do you recommend? Can you tell me how to disable IMF and ASC? I read the manuals you sent, and dug around in but I don't see how to temporairly disable the programs! Gracias! Laurie
  3. Mission Accomplished! Don't know how a trojan sneaked in past IMF, except because everything was slow since the last ASC update, maybe the update had a bug, either or the trojan seemed to be the culprit, and me letting myself stall during the first uninstall of ASC ... the ASC was not completely uninstalled was a blessing so IMF could detect the trojan when I shredded the ASC contents in the recycle bin. YOU know I appreciate your help! Muchas Gracias Scannan! Cheers, Laurie
  4. Gracias Scannan, I am happy to remember to use MajorGeek to reinstall ASC!!! Hoping to report success this time! Cheers, Laurie
  5. Clarity... Scannan, Pls clarify how to uninstall ASC again and re-install it, do I choose a non-IObit Uninstaller from MajorGeek "MG"? Or do you recommend I uninstall my existing IObit Uninstaller and reinstall the IObit Uninstaller from MG? Gracias :)
  6. Hi Scannan Thank You! I appreicate the reminder to us MajorGeek for installing products. I did use the IObit UNINSTALLER, I did not use ASC to uninstall itself. A bit confused, that I have and used "IObit UNINSTALLER 10.4 PRO" to uninstall ASC the 1st Time. Pls clarify how to uninstall ASC again and re-install it! If you are recommending I use my existing IObit Uninstaller, pls let me know if on the final step of the installation you recommend I choose every item on the list in the photo below or which items to select to delete in this IObit Uninstaller final step bef
  7. Hi Scannan Thank You! I appreicate the reminder to us MajorGeek for installing products. I did use the IObit UNINSTALLER, I did not use ASC to uninstall itself. A bit confused, that I have and used "IObit UNINSTALLER 10.4 PRO" to uninstall ASC the 1st Time. Pls clarify how to uninstall ASC again and re-install it! If you are recommending I use my existing IObit Uninstaller, pls let me know if on the final step of the installation you recommend I choose every item on the list in the photo below or which items to select to delete in this IObit Uninstaller final step bef
  8. Hi Scannan Perhaps I need to uninstall ASC again. The Performance Monitor is perpetually clearing RAM again! But I will patiently await your input and recommendations before taking any action other than have IMF do a deep scan. Thank You! Laurie
  9. Hi Scannan I am sooooo spoiled with IObit programs, includes IMF. It has been YEARS since I had virus issues! I just now found the text logs in IMF. Check out these IMF Protect Logs. I am curious, can you tell me what was corrupt by the trojan? I am still interested to know if IObit IMF scans everything in my pc laptop including IOBit programs ASC etc.!!! IMF Virus Protect Log [04-06-01-31] Threat:Trojan.Generic C:\$Recycle.Bin\S-1-5-21-1926611942-2212834772-4103878234-1001\$R9SJ890.exe AND Do you know if the following IMF Log is related to the above trojan
  10. Hi Scannan I hope you are doing great! Thank You for guiding me with the uninstall ASC Process! Summary: A Trojan seemed to be the issue NOTE: I may have missed a step, during the uninstall the final stages of the "Uninstaller" uninstalling ASC there was a pop-up list of items to choose to DELETE, but I stalled wanting to delete all including the "not-recommended to delete item" but then I realized I did not choose any of the items "to delete" before I ended the Uninstall Process by clicking CONTINUE :( but I did take a screen shot of the list before ending the uninstal
  11. Hi Scannan, I hope to have time to focus on the uninstall/reinstall ASC following your directions soon, and I am hoping this is my solution! Thank you for your generosity sharing your Tech Wiz info. Always has helped me with great relief to learn how to manage my PC for optimal performance. I hope you and all your loved ones are happy and well. Cheers, Laurie
  12. Hi Scannan, thank you for the info, I didn't know about ASC Settings, found the settings and the setting was checked to run "AUTO RAM CLEAN". I unchecked the automatic ram clean, restarted my PC but still same issues with Performance Monitor. I've "right-clicked" the ASC icon to click "Open Performance Monitor" but that is ineffective, nothing happens PM is just whacked-out!!! I wonder if I should uninstall ASC and reinstall, or ... Maybe the recent Win 10 Update tweaked things? 1) I now have a "StartMenuExperienceHost" runs all the time I don't think I need it, how
  13. Hi Everyone, I am having issues with the Performance Monitor, it is not working right, it continuously poses as if it is clearing and releasing memory/ram but it will not close, it will not allow any exit of programs etc. It is NOT functioning correctly at all. Should I uninstall and reinstall ASC? Any advise would be welcomed, thank you! Laurie
  14. Hi Cieley, Thank you for quick response. I understand what you are saying but you still are NOT addressing the issue I have that is I can not have programs randomly popping up and doing things on my pc when I did not authorize / consent no matter what "good intent" or not Bottomline it is intrusive and distracting. I use my pc for business and do my best to manage the security and all I am asking is to be notified of any changes BEFORE any company just insinuates it's "bright ideas" without getting prior approval. It is unnerving to have a company think it can simply take over one'
  15. ASC.7 Issues & Unwanted Iobit Spam Pop-ups Dear Cicely, I hope you are doing great! As you may remember I am a relative new user of the Iobit products. I am still test driving, not sure about the service. I bought Advanced SystemCare Ultimate 6 with Anti-virus, then recently as you know I upgraded to ASC Ultimate V7.0.1.600 with Anti-virus an apparent upgrade from ASC V6 Ultimate with Anti-virus. 1) Can you please provide a side-by-side Comparison to ASC 6 Ultimate w/Anti-virus vs ASC Ultimate 7 w/Anti-virus 2) Fairly new to using Iobit products I was just realizing t
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