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Privacy Locker - Problem !


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Hello Guys I just realised that when I updated my Galaxy S4 to KitKat 4.4.2 privacy locker isn't opening, please help !

I'm getting this error "Failed to load the privacy data. Please check if SD card is available."

The SD card is okey I have acces in the SD files but not in the hidden files.

https://photos-3.dropbox.com/t/0/AACma0gDed06Cx0EQ5SJpfwDbzF7fAYAskrF6EoaGAEf1g/12/117873048/png/2048x1536/3/1396864800/0/2/Screenshot_2014-04-07-09-36-17.png/XXgURvsIqRhWsoRVXGXibPTa6UJHN2CtpUtHB49NGPU

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  • 2 weeks later...
Hi support team,

 

I also have this same issue.. Should I also send my privacy log? Please advice, thanks

 

Hi netstones,

 

Thanks for your feedback. Yeah, please send us the log to the address that I mentioned before to help us look into the issue.:grin:

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