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Black taskbar on Windows 8


Flute

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Posted

I have Windows 8 x64 and Start Menu 8 v1.5.0.150. Very rarely it happens I will unlock my computer and see a black taskbar although it later restores to normal. I don't know why I see it or why it happens but I wonder if it has something to do with Start Menu 8 because the start button is the only thing that's visible. Attached is a screenshot of the taskbar when it happens. The programs and everything are functional just the taskbar is dysfunctional.

Posted

Hi Flute,

 

Thanks for your feedback.

 

Please right click the Start button to choose Exit to exit Start Menu 8 to check whether the same issue appears or not.

 

Thanks for your time.

 

 

Posted

Hi ragingte and Flute,

 

Please follow the steps below to help us further look into the issue.

 

1.Please download the tool from: http://testdemo.iobit.com/InfoHelperV7.exe Then double click to run this tool and click “Save report to Desktop�. So you will get zipped file IObit_Debug_Info.zip on your desktop. Please send IObit_Debug_Info.zip to us for further checking.

 

2.If your computer is 32 bit system, please download the file ShowExplorer.exe from the link below and put it on your desktop, then double click to run it and click the button "Copy, Save". Please send us the file output.txt.

https://www.dropbox.com/s/t3btpcboob6u59t/ShowExplorerDll.exe

 

3.If your computer is 64 bit system, please download the file ShowExplorerDll64.exe from the link below and put it on your desktop, then double click to run it and click the button "Copy, Save". Please send us the file output.txt.

https://www.dropbox.com/s/d1xxddk4kf8ul80/ShowExplorerDll64.exe

 

Thanks for your time and work. :-)

 

 

@enoskype,

 

Thanks for your timely assistance.|;-)

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