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Screenshot feature in Performance Monitor problem


Qami

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Posted

Hi,

 

So I'm from Poland and that basically means, that everyday I use a lot of special characters that are part of my language. After updating Advanced SystemCare I now have a problem with the screenshot feature in Performance Monitor, cause it's triggered by "right alt + x", which supposed to be reserved only for one of polish special characters. Where can I change the hotkey for screenshots? Cause I can't use the Performance Monitor otherwise.

Posted

Hi Qami,

 

Sorry for the inconvenience. I have already forwarded this issue to our product team, it will be taken into serious consideration, and we will make improvements in the future update version ASC v8,2.

 

Thanks for your understanding.

Posted
Great, thanks. :) Can't wait for the update then.

Hi Qami,

Temporarily method to solve this issue is to exit Performance Monitor. We will try to fix this in later update.

Thanks for your support. Good day.:-)

 

  • 11 months later...
Posted

Help! I have installed ASC Ultimate 9 and this bug has suddenly appeared! It was fixed in ASC 8 because I never had the prpoblem until v9. I also write in Polish and now the language input is screwed because ASC 9 is using the Polish ? character input for the performace monitor. I have disabled permormance monitor but I'm not happy about that. Thanks.

Posted

OK, I've solved it. I found the option to change the hotkey and I managed to set it to "none". It wasn't easy to find - by Googling I found others with teh same problem. It does seem somewhat short-sighted that this key combination is still the default even though it cripples a major language input and was reported a year ago. Who uses the screenshot anyway? I didn't even know it existed until I had a problem and I've been using ASC for many years.

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