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Problem with application "C:\Program Files (x86)\IObit\Surfing Protection\SPUpdate.exe"


Bobby13

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Posted

Today when I logged on I was unable to load any internet pages and this error message came up ' Thread Error: The handle is invalid (6).' in reference to this application SPUpdate.exe... there's not much on the internet with a similar problem...so I took a punt at removing this programme. I restarted the computer and tried to open a browser again, but it still won't connect to the internet, but I don't get any error message to tell me what it's problem is now.

When I open Advanced SystemCare 8.2 the Surfing Protection icon is still available and switched to on, in the Protect tab.

I don't know what to do. Is the problem with the application? should i reinstall it?..although I don't know how to do that as it seemed to come with the latest version of ASC.

Any advice is much appreciated.

Posted

Hi Bobby13

Welcome to the Forum.

 

The first thing you should do is a System Restore to a time before this problem occurred. You can find System Restore in the Rescue Centre of ASC. Let us know if this solves your internet issue.

Archived

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