Jump to content
IObit Forum
Top Free Driver Updater Tools Best 25 PC Optimization Software Best 22 Antimalware Best 22 Uninstaller Software IObit Coupons & Discount Offers PC Optimizer Mac Boost Advice IObit Advanced SystemCare Pro Review IObit Coupons A Good Utility Program From IObit IObit Driver Booster Pro Review IObit Promo Codes IObit Coupon Codes IObit Coupons and Deals FAQs

Start Menu 8 Custom/User Settings are not retained after Reboot


livealoha

Recommended Posts

Just updated to latest version 2.2.0.48. None of the setting are retained after reboot. ie. picture, menu items to appear as a link, etc. I make whatever changes and Start Menu 8 works fine with the changes appearing. However, upon reboot, the Start Menu 8 Interface does not have any of the settings i changed. I have already completely uninstalled, rebooted..re-installed...2x's! Issue still persists....searched the forums and could not find any reference to issue. Install was with Administrator Rights (right click install file).

 

Please advise..

Link to comment
Share on other sites

Hi livealoha,

 

Welcome to IObit Forum!

 

Please follow the steps below to help us further look into the issue.

 

1.Change the settings of Start Menu 8.

 

2.Use the tool GetIObitConfigurationFile.exe to send us the file IObitConfigurationFile.log for further checking. The specific steps are as follows:

(1)Download the tool GetIObitConfigurationFile.exe from http://testdemo.iobit.com/GetIObitConfigurationFile.exe

(2)Double click to run it and click “Save report to Desktop”. After it finished, click OK.

(3)Then you will get the file IObitConfigurationFile.log on your desktop. Please send IObitConfigurationFile.log to us.

 

3.Reboot your computer, then use the tool Use the tool GetIObitConfigurationFile.exe to send us the file IObitConfigurationFile.log again.

 

Thanks for your time.

Link to comment
Share on other sites

  • 2 weeks later...

Hi grudertyne,

 

Do you have the same issue as livealoha? If yes, please follow the steps below to help us further look into it. After we solve it, we'll update a new version.

 

1.Change the settings of Start Menu 8.

 

2.Use the tool GetIObitConfigurationFile.exe to send us the file IObitConfigurationFile.log for further checking. The specific steps are as follows:

(1)Download the tool GetIObitConfigurationFile.exe from

http://testdemo.iobit.com/GetIObitConfigurationFile.exe

(2)Double click to run it and click “Save report to Desktop”. After it finished, click OK.

(3)Then you will get the file IObitConfigurationFile.log on your desktop. Please send IObitConfigurationFile.log to us.

 

3.Reboot your computer, then use the tool Use the tool GetIObitConfigurationFile.exe to send us the file IObitConfigurationFile.log again.

 

Thanks for your time.

Link to comment
Share on other sites

Archived

This topic is now archived and is closed to further replies.

×
×
  • Create New...