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PriTemp.dbd


doctorcheap

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Recently when trying to load ASC or smart defrag, I got the notice "Database file PriTemp.dbd is missing please reinstall advanced system care to fix this error" So, I uninstalled ASC and reinstalled a newly downloaded version of ASC8. The same notice has appeared again. Now what do I do?

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Hi doctorcheap,

 

Welcome to IObit Forum. :)

 

Please download the tool from http://testdemo.iobit.com/InfoHelperV8.exe

 

Then double click to run this tool and click “Save report to Desktop”. You will get a zipped file IObit_Debug_Info.zip on your desktop, please send it to us so that we can get the detailed information to look into.

 

Looking forward to hearing from you.

 

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Same problem here. At boot up get pritemp.dbd is missing. Smart defrag. Just loaded today (again) I have tried to delete IOBIT software and cannot. I have tried to reinstall the software and it still does not work. I am starting to think this was a bad idea and purchase. Please prove me wrong.

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Ok, looking at the previous post about this problem I did download my HD to the desktop zip file. ARE YOU KIDDING ME? You want me to send you (who I do not know) the entire contents of my HD?

We have 2 options here.

!. Tell me how to successfully delete all of your software from my computer

2. I will format my HD and reload windows. This of course will take ALOT OF TIME and really piss me off. But if that is what I have to do I will.

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Thank you for your efforts.

I am not sure how much info is in the zip file. If it is anything important, please obscure the link to the file.

ASC seems to operate properly without the file; Must not be essential. It's just a little aggravating to see the notice every time I reboot.

Can I just create a blank file with that name? How?

 

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Hi Edward27821,

 

I have deleted the link for your concerns. :)

 

Please follow the steps below to solve the issue.

 

1.Download the demo from link below, then unzip it.

https://www.dropbox.com/s/57l4or26h8hfzsc/FixDemo-ASCv8PriTempMiss.zip?dl=0

 

2.Double click FxiDemo.exe to run it and then click Dofix button. After it pops up a message, please find feedback.log generated in the same folder and send it to us.

 

3.Download the tool from http://testdemo.iobit.com/InfoHelperV8.exe

 

Double click to run this tool and click “Save report to Desktop”. You will get a zipped file IObit_Debug_Info.zip on your desktop.

 

No matter the issue was solved or not, please send feedback.log and IObit_Debug_Info.zip to us for further analyzing.

 

Thanks for your time.

 

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Cannot uplad the file. So copy/paste

 

==============================================================

2015-07-14 07:10:14 609 Fix Start

2015-07-14 07:10:14 609 Get DestPath:D:\Program Files\IObit\Advanced SystemCare 8\

2015-07-14 07:10:14 609 Get DestPath:D:\Program Files\IObit\Advanced SystemCare 8\

2015-07-14 07:10:14 609 DestPath exists

2015-07-14 07:10:14 609 DestPath not exists

2015-07-14 07:10:14 640 Copy file FixPriTempMiss.exe succeed

2015-07-14 07:10:14 640 Fix End

==============================================================

 

 

 

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