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My Win button is gone everytime i restarted my machine and have to reinstall it? No idea why? Help


kennethhung

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Hi kennethhung,

 

Welcome to IObit Forum!

 

Please follow the steps below to c heck whether the same situation or not.

 

1.Right click Start button to choose Settings -> click General -> tick the option "Run at Windows startup" -> click Apply button.

 

2.Also in Settings -> click Modern UI -> tick the option "Skip Modern UI" -> click Apply button.

 

If the same situation, please download the tool GetIObitConfigurationFile.exe from https://www.dropbox.com/s/zeebd524gwwg67b/GetIObitConfigurationFile.exe?dl=0 Then double click to run it and click “Save report to Desktop”. After it finished, click OK. Then you will get the file iu_logs_xxx.log on your desktop. Please send iu_logs_xxx.log to us for further checking.

 

Thanks for your time.

 

 

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