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Temperature no longer displayed in performance monitor (ASC Pro 9.2, Win7)


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The title really says it all. But to reiterate, the temperatures used to work fine. Now they all say N/A (started before the upgrade to 9.2, but I can't remember which version it started in).


Occasionally I get a message that says "Failed to get temperature. 1-click to post the failure." I've clicked it far more than 1 time.


I know there are other threads about similar issues, but they seem to all be related to the Win10 upgrade.






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Hi Treffies,


Please follow the steps below.


1.Right click on Performance Monitor window to choose Exit to exit it.


2.Download the file ASC9_PM_FIX_1157.zip from the link https://www.dropbox.com/s/qepo541uhlh536y/ASC9_PM_FIX_1157.zip?dl=0


3.Unzip ASC9_FIX_1512.zip to find ASCFixTool.exe, run ASCFixTool.exe, click the button “Fix Error”.


4.Run Performance Monitor again to check whether the issue is resolved or not.


If not, please download the tool from http://testdemo.iobit.com/InfoHelperV9.exe. Then double click to run it and click "Save report". After it finishes, you will get a pop up window to tell you where the report file IObit_Debug_Info.zip is saved. Click "OK" button to open that saved folder. Please send IObit_Debug_Info.zip to us.




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