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Could ASC have done this?


projectfear22

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Posted

When I turned my PC on I only played 1 song or so. Then I went to my tablet. Later I came to my PC and the sound didn't work...

 

 

I'm not sure if it didn't work before I used ASC as well or if ASC started those problems

I restored it to some earlier ASC Restore (not system restore) settings, still doesn't work

I can't play a test sound for the speakers

The services are set to automatic

No yellow ! mark is seen anywhere

and also my recycle bin started showing "The Recycle Bin on C:\ is corrupted. Do you want to empty the Recycle Bin for this drive? Same message for 1f600.png and :E disks

A windows 7 update seems to have been also installed on this day "Definition Update for Windows Defender - KB915597 (Definition 1.233.14.0)"

 

 

 

It all occurred in a short amount of time! just what happened? how can I solve this?

Posted

Hi projectfear22,

 

1.As for the issue about sound, please try the steps below.

 

Please load Driver Booster >> click the Toolkit icon on the top >> select the tool Fix No Sound Error.

See if it works. If no, please download http://www.cd4o.com/drivers/debug/DBInfoHelper.exe >> double click to run this tool on the problem PC >> click 'Save report to Desktop' >>find db_info_xxxx.zip on your desktop >> send us the zip file.

 

2.As for the issue about recycle bin, please take a screenshot about the error message, and send the screenshot to us.

And download the tool from http://testdemo.iobit.com/InfoHelper.exe.Then double click to run this tool on the PC with problem and click "Save report". After it finishes, you will get a pop up window to tell you where the report file IObit_Debug_Info.zip is saved. Click "OK" button to open that saved folder. Please send the zipped file to us so that we can get the detailed information to look into.

 

Thanks.

 

 

 

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