Jump to content
IObit Forum
Top Free Driver Updater Tools Best 25 PC Optimization Software Best 22 Antimalware Best 22 Uninstaller Software IObit Coupons & Discount Offers PC Optimizer Mac Boost Advice IObit Coupons A Good Utility Program From IObit IObit Promo Codes IObit Coupon Codes IObit Coupons and Deals FAQs Driver Booster Pro Review

Crash explorer


Recommended Posts


I just bought Iobit AdvancedSystem Care 10 Pro, but I have a big problem.

When I try to copy / paste a file, the explorer crash.

I thought the problem came from elsewhere, I reinstall my windows and I installed AdvancedSystem Care and the problem returned immediately.

Do you have an idea ?

Thank you

Link to comment
Share on other sites

Hi Rius,


Welcome to IObit Forums.


Sorry for the trouble you encountered. Please help us investigate the issue:


1. Send us the screenshot of the trouble or error message you received so that we can see it clearly.


Guide for taking a screenshot: http://www.take-a-screenshot.org/


2. Download the tool from http://testdemo.iobit.com/InfoHelper.exe -> Double click to run this tool on the PC with problem and click 'Save report'. -> After it finishes, you will get a popup window to tell you where the report file IObit_Debug_Info.zip is saved. Click 'OK' button to open that saved folder. -> Send the zipped file to us so that we can get the detailed information to look into.



Thank you very much.




Link to comment
Share on other sites


This topic is now archived and is closed to further replies.

  • Create New...