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how to iam disable the ransomware protection ?


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iam having a problem mainly with the ransomware protection its due too allow and iam cant click the allow button because iam on fullscreen so iam cant play some games and there are no setting to turn only the ransomware this is probably a bug soo keep note devs if it is fixed reply thank you

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iam having a problem mainly with the ransomware protection its due too allow and iam cant click the allow button because iam on fullscreen so iam cant play some games and there are no setting to turn only the ransomware this is probably a bug soo keep note devs if it is fixed reply thank you

 

Dear dziugas1959,

 

Please take steps below to disable the Anti-ransomware protection.

 

Run Advanced SystemCare Ultimate and Click the Protection Details in the middle of Anti-virus screen ->Turn off Anti-ransomware protection. Please refer to the attached files.

 

Please send us the requested file for further analysis if you can run the games when the Anti-ransomware protection is disabled.

 

Please also download the tool fromhttp://testdemo.iobit.com/InfoHelper.exe

Double click to run this tool on the PC with problem and click 'Save report'.

After it finishes, you will get a pop up window to tell you where the report file IObit_Debug_Info.zip is saved. Click 'OK' button to open that saved folder.

Send the zipped file to us so that we can get the detailed information to look into.

 

 

Thanks.

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ok thanks iam think you may added a little tutorial on how to find these setting but meh and iam don't think iam wanna send a report file considering my pc is working just fine

 

Hi dziugas1959,

 

Does your games run smoothly after you turn off Anti-ransomware protection?

 

Thanks.

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