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False Positives Received [SOLVED by db 1731]


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I have received two false positives related to two separate programs.

 

1. lrclr15u.dll which has been reported as a Generic. Trojan in association with TechSmith SNAGIT program. This program has been installed on my computer for years and is now just being captured by your malware program as a positive. Internet searches of this module show it is safe.

 

2. cbServiceControl.exe which has been reported as a Generic. Trojan in association with Cobian Backup 11 program. I have also researched this online and numerous websites say this file is also safe.

 

This is the information from the IOBIT Malware Log

 

IObit Malware Fighter

 

OS: Windows 7

Version: 5.5.0.4388

Database Version: 1728

Scan Mode: AutoCare-Idle

Scan Type: Smart Scan

Time Elapsed: 00:28:25

Objects Scanned: 70011

Threats Found: 2

Save Time: 2/13/2018 5:01:25 PM

Scan Status: Complete

 

|Name|Type|Description|ID|

Trojan.Generic, FILE, C:\Program Files (x86)\Cobian Backup 11\cbServiceControl.exe, 4202737

Trojan.Generic, FILE, C:\Program Files (x86)\TechSmith\Snagit 12\Ltclr15u.dll, 4202737

 

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  • 2 weeks later...

Hi ride4jesus,

 

Sorry for my late reply.

 

It is a false positive after analysis and it will be removed in database 1731.

 

Please update your database to solve the issue. Thanks for helping us improve the products.

Let us know if there is any further inquiry.

Thanks for choosing IObit to care your PC!

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