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Cost of Renewal


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I have renewed my ASC 13 this year.



I have received another email asking me to renew it. My renewal cost £18.74. I later had a renewal taken from my bank account of £15,52, which has since been refunded. The latest email states I have to pay £11.66 to renew.



Why am I still getting these emails ? Also, why did I have to pay £18.74 when the cost is now down to £11.66 ? This seems like I have been ripped off for £7.08 and still nobody in your office seems to know that it is already renewed.


I have now received another email from you, for renewal of it at yet another cheaper price. - £11.63.



I start to wonder how much lower the price I could have paid will go ?



In future years how late should I leave it before renewal to get the best price ?


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Hi there,


This is Cicely from IObit.


We guess your code is renewed automatically so you might not have enjoyed the discount of renewal. To make it up, please send us your email address via PM so that we can extend the service time.


Waiting for your message.

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