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Can't download from MWF page


ZippyDSMlee
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With all my ad,popup,script,tracker,cookie blocks it won't let me download any of the programs from their pages, since there is no backup download link I can't download anything without turning all my protections off, which I rarely do since I dropped MWB and their over priced POS, I am looking to mabye buy MWF and other of your programs....but really.... you need a backup link just in case a pop up or other blocker blocks the auto download process... BTW the link to advance system care or whatever you have on the ad page after you try and download the program you want always works....which is more irksome..the advert download works but not the program you want...

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Hi ZippyDSMlee,

 

Sorry for my late reply.

 

Please describe the issue more clearly " it won't let me download any of the programs from their pages" with related screenshots? Which program blocks the download? Where did you download the updates?

 

Guide for taking screen shots can be found on: http://www.take-a-screenshot.org/

 

Please also tell us the operations you took with our program before you encounter this problem and download the tool from http://testdemo.iobit.com/InfoHelper.exe

 

Double click to run this tool on the PC with problem and click 'Save report'.

 

After it finishes, you will get a pop up window to tell you where the report file IObit_Debug_Info.zip is saved. Click 'OK' button to open that saved folder.

 

Send the zipped file to us so that we can get the detailed information to look into

 

Looking forward to hearing from you.

 

Thank you for your patience.

 

 

 

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  • 3 weeks later...

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